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Thoroughbred Ford

Kansas City, MO

3.9
358 Reviews
We are located in Kansas City & Platte City, Missouri . Thoroughbred Ford has won 11 President's awards for outstanding customer service. We are a metro Kansas City Ford dealer providing sales, service, Ford parts and accessories as well as a complete direct repair certified body shop and collision repair center, and a Rental Department. Thoroughbred offers the full line of new Ford cars, trucks, sport utilitys and Crossovers. We are the home of Smart Cars offering nearly new vehicles for thousands of dollars off the price of new cars. As a Certified Pre Owned dealer we offer the finest in low mileage one owner certified reconditioned and ready to go used cars. These certified pre owned vehicles offer a full factory warranty which includes basic warranty coverage for three months or three thousand miles (or the balance of the factory warranty) plus a six year one hundred thousand mile Powertrain warranty. We can also provide Ford Service contract coverage for the vehicle if you choose. Our highly trained service staff is certified by both Ford Certified and ASE national certified.
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8501 N Boardwalk Ave

Kansas City, MO

64154

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Showing 358 reviews

October 28, 2020

He was kind and very helpful very pleased with his service. He went beyond what I expected. Great deal we got what we got the suv we wanted. More

by Armando
Recommend Dealer
Yes
Employees Worked With
Joe Ruth
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2020

Kevin Adams went the extra mile to help, he follows up and has great customer service skills. Great job and I am grateful. for Kevin. More

by Bob Painter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : NIck
October 11, 2020

Joe and Ryan were great to work with. Easiest and fastest car buying experience I’ve ever had. Will definitely go back in the future. More

by ml_mcafee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Balsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Cardwell
October 08, 2020

Jeffery was wonderful to work with and made our buying experience seamless even during this difficult pandemic. Everyone at the dealership was courteous and professional getting us out the door quickly w More

by laws7879
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffery Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2020

Excellent experience . Our salesman was very professional and had a lot of knowledge. In fact we purchased 2 vehicles from Tim in a week. Would always recommend Thoroughbred Ford and Tim as the salesperson ! More

by jpace1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Ruth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Parnacott
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2020

Tim and JD were persistent in convincing me to bring the car in for the needed service and took every precaution to make sure I stayed safe during this COVID crisis. More

by patriarch25
Recommend Dealer
Yes
Employees Worked With
JD, Timothy Berryman
August 21, 2020

I had been working with Tim Parnacott via phone and email for a few months trying to find the exact Super Duty I wanted. After an exhausting search, I couldn't find the truck I wanted. So he suggested specia More

by skidorama
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Ruth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Parnacott
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2020

Jeffery, George, and Ryan are great to work with. Always takes care of us. Thoroughbred has always been our preferred dealership even though we live 45 minutes away. The staff there are excellent and make t More

by Josh W.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George O'Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Balsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2020

Poor Customer Service Bought a set of parts, was up-charged after purchase, then and was refused a return even though the parts were still brand new and still in the bag. More

by pissedoff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
George O'Sullivan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tucker Porter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathon Renner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Clay Porter
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2020

Best Salesperson Ever Harold was absolutely outstanding! Working with Harold was the most exceptional, transparent and incredible experience we've ever had in buying a vehi More

by Amanda
Recommend Dealer
Yes
Employees Worked With
Joe Ruth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Parnacott
2.0
This rating includes all reviews, with more weight given to recent reviews.
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