Thoroughbred Ford
Kansas City, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
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Showing 358 reviews
Kevin Adams went the extra mile to help, he follows up and has great customer service skills. Great job and I am grateful. for Kevin. and has great customer service skills. Great job and I am grateful. for Kevin. More
Joe and Ryan were great to work with. Easiest and fastest car buying experience I’ve ever had. Will definitely go back in the future. car buying experience I’ve ever had. Will definitely go back in the future. More
Jeffery was wonderful to work with and made our buying experience seamless even during this difficult pandemic. Everyone at the dealership was courteous and professional getting us out the door quickly w experience seamless even during this difficult pandemic. Everyone at the dealership was courteous and professional getting us out the door quickly with the vehicle we wanted. Vehicle needed a litte touching up before we picked it up and when we arrived it was perfect. Would definitely recommend Thoroughbred Ford. More
Excellent experience . Our salesman was very professional and had a lot of knowledge. In fact we purchased 2 vehicles from Tim in a week. Would always recommend Thoroughbred Ford and Tim as the salesperson ! and had a lot of knowledge. In fact we purchased 2 vehicles from Tim in a week. Would always recommend Thoroughbred Ford and Tim as the salesperson !!! Everyone was very nice and helpful. More
Tim and JD were persistent in convincing me to bring the car in for the needed service and took every precaution to make sure I stayed safe during this COVID crisis. car in for the needed service and took every precaution to make sure I stayed safe during this COVID crisis. More
I had been working with Tim Parnacott via phone and email for a few months trying to find the exact Super Duty I wanted. After an exhausting search, I couldn't find the truck I wanted. So he suggested specia for a few months trying to find the exact Super Duty I wanted. After an exhausting search, I couldn't find the truck I wanted. So he suggested special ordering the pickup. Once the truck delivered to Thoroughbred Ford, I drove to Kansas City to pick it up from California. I arrived a day early which was Tim's day off. Upon notifying him I was in town, he made it a point to come in to complete the deal. From the time I arrived, took a test drive, signed all the paperwork, it had taken about one hour. I have never purchased a vehicle so quickly and effortlessly. Tim Parnacott is an amazing salesman and I would travel the 1500 miles again to purchase a vehicle from him! He is incredibly knowledgeable and helpful. More
Jeffery, George, and Ryan are great to work with. Always takes care of us. Thoroughbred has always been our preferred dealership even though we live 45 minutes away. The staff there are excellent and make t takes care of us. Thoroughbred has always been our preferred dealership even though we live 45 minutes away. The staff there are excellent and make the trip worth it. More
Poor Customer Service Bought a set of parts, was up-charged after purchase, then and was refused a return even though the parts were still brand new and still in the bag. Bought a set of parts, was up-charged after purchase, then and was refused a return even though the parts were still brand new and still in the bag. I would not recommend this place. More
Best Salesperson Ever Harold was absolutely outstanding! Working with Harold was the most exceptional, transparent and incredible experience we've ever had in buying a vehi Harold was absolutely outstanding! Working with Harold was the most exceptional, transparent and incredible experience we've ever had in buying a vehicle. He was knowledgeable, personable, supportive, and just a true pleasure to work with. I anticipate purchasing all future vehicles from him because he was truly that good! The website says he does internet sales but we found him on the lot and will never work with anyone else--he was amazing! More