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Thoroughbred Ford
Kansas City, MO
358 Reviews
We are located in Kansas City & Platte City, Missouri . Thoroughbred Ford has won 11 President's awards for outstanding customer service. We are a metro Kansas City Ford dealer providing sales, service, Ford parts and accessories as well as a complete direct repair certified body shop and collision repair center, and a Rental Department. Thoroughbred offers the full line of new Ford cars, trucks, sport utilitys and Crossovers.
We are the home of Smart Cars offering nearly new vehicles for thousands of dollars off the price of new cars. As a Certified Pre Owned dealer we offer the finest in low mileage one owner certified reconditioned and ready to go used cars. These certified pre owned vehicles offer a full factory warranty which includes basic warranty coverage for three months or three thousand miles (or the balance of the factory warranty) plus a six year one hundred thousand mile Powertrain warranty. We can also provide Ford Service contract coverage for the vehicle if you choose. Our highly trained service staff is certified by both Ford Certified and ASE national certified.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
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Showing 358 reviews
May 24, 2011
My sales rep at Thoroughbred Ford, Clark Bono, walked me through my application to sign up for my sync account online, synced my phone for me with my new Fusion and signed me up for the sync class that I wi through my application to sign up for my sync account online, synced my phone for me with my new Fusion and signed me up for the sync class that I will attend in a few weeks. It's a really cool feature! More
by stephlersg
Employees Worked With
2
May 23, 2011
right from the start, with the first phone call to your dealership the staff was very friendly. when i showed up at the dealership, i noticed right away how clean it was and was greeted right away with cou dealership the staff was very friendly. when i showed up at the dealership, i noticed right away how clean it was and was greeted right away with courtesy and smiles. we were very impressed. our salesman was on time for our appointment, and very friendly. I must say he was very patient with us and he took the time we needed to find us the perfect vehicle. he also explained every aspect of the car we were considering buying. The sales staff went above and beyond our expectations . when it came to financing, the finance guy was very knowlegable and went through everything with us top to bottom so we understood the process, he even saved us money. We walked out of there with a new vehicle and a very happy feeling about your dealership. You have a repeat customer for years to come. thank you to everyone.... More
by androy92000
Employees Worked With
brian pipkin and tammy, Tj Anderson
May 23, 2011
I wasn't sure if I wanted to go thru the hassles with a salesperson because with previous experience the pressures that are put on you. But at Thoroughbred Ford our salesperson Ryan Brehm was very intentiv salesperson because with previous experience the pressures that are put on you. But at Thoroughbred Ford our salesperson Ryan Brehm was very intentive on my needs and allowed me to call him when I made my decision to purchase my car. The Throughbred team is awesome and I would refer any of my family and friends. More
by denise jackson
Employees Worked With
Other Employees :
Ryan Brehm, Tammy Anderson, Mr Fisher , Ryan Brehm, Tj Anderson
April 21, 2011
This was my first ever experence purchasing a new vehicle and to tell the truth i was a little wery in doing so, the thought of dealing with a salesperson, haggling over the price and " hidden cost/extras " and to tell the truth i was a little wery in doing so, the thought of dealing with a salesperson, haggling over the price and " hidden cost/extras " that you hear about from other people almost kept me from buying a new car but i just had to have a new Mustang GT 5.0 . I went to several different dealerships and had no luck in finding my "Stang" (no inventory) i stopped by Thoroughbred Ford and was walking the lot when i was approached Ryan Brehm i told him what i was looking for and he took me right to the one i wanted. i asked for an " out the door " price, and as they say it was a "done deal" i am now the proud owner of my dream car. Ryan and the staff without a doubt made me feel like family and i still feel that way, even after my purchase Ryan and the staff still call me to see if i have any concerns/questions. I would strongly recomend Thoroughbred and Ryan Brehm to anyone looking to purchase a Ford product More
by bill11gt
Employees Worked With
Ryan Brehm, Ryan Brehm
March 29, 2011
This was by far the easiest car buying experience we have had. Aside from the wonderful features and functionality of the vehicle, which could literally sell itself, our salesperson, Brandon Lincoln, listen had. Aside from the wonderful features and functionality of the vehicle, which could literally sell itself, our salesperson, Brandon Lincoln, listened to what we were looking for. He was able to answer all of questions with accurate and detailed answers. Brandon spoke very highly of his own Ford and was able to easily relate to the product he is selling. We have never dealt with a salesperson who was willing to provide his personal phone number and make himself available to us even in his "off time". Thoroughbred Ford should feel honored that they have young, knowledgable and helpful representatives advocating for their product. We will be recommending Thoroughbred and Brandon to anyone we know in the car buying market. We will definately be returning to Thoroughbred for our next purchase and will hopefully have the pleasure of dealing with Brandon Lincoln again. More
by jacyn00
Employees Worked With
Brandon Lincoln, Brandon Lincoln
March 28, 2011
I recently purchased a Ford Fusion and I love it! Great customer service all around. My sales person Chris Becker was excellent! Highly recommend purchasing your next car from him. He was extremely helpfu customer service all around. My sales person Chris Becker was excellent! Highly recommend purchasing your next car from him. He was extremely helpful and answered all my questions. The overall experience from start to finish was fabolous. More
by Cprimeaux
Employees Worked With
Chris Becker
October 30, 2010
I just bought an F-150 from this dealership and what a fabulous experience it was. I put in a request over the internet to three dealerships, they were the first to respond and the only ones that did not fabulous experience it was. I put in a request over the internet to three dealerships, they were the first to respond and the only ones that did not push me to buy what I did not want. The salespeople were great and the finance guy was great also. I would recomend this dealer to anyone. More
by garyk
Employees Worked With
3
