Thoroughbred Ford

Gilbert made my experience a breeze. I do not like the 7 hours it took to do the deal, but that is par for the course i guess. Overall, i would say Gilbert needs a raise. Never before have i been treated wi hours it took to do the deal, but that is par for the course i guess. Overall, i would say Gilbert needs a raise. Never before have i been treated with such respect. He has gone above and beyond what i expected and i would highly recommend all of my friends and family to him. More

I'm highly impressed with Thoroughbred Ford an their I'm highly impressed with Thoroughbred Ford an their staff! I am a retired a Certified Master Automotive Technician and am in Honrable Mention in t I'm highly impressed with Thoroughbred Ford an their staff! I am a retired a Certified Master Automotive Technician and am in Honrable Mention in the Automotive Hall of Fame in Dearborn, Michigan. I worked in dealerships from '67 to '82 and understand how they operate. My son-in-law, grandson, and myself were treated with total respect and dignity by Gilbert an Joe in the showroom! Other customers were also while we were there. They worked a great price made sure we were comfortable while we were there. The interest rate unbelievable, and follow through has been beyond belief. They deserve recognition! Thank You, Paul T Presbury Sr. More

The overall customer service from the intitial greeting to the final sit down when the desision was made on what vehicle, what price, and what accessories where to be purchased was very friendly and pleasa to the final sit down when the desision was made on what vehicle, what price, and what accessories where to be purchased was very friendly and pleasant. The two sales representatives were very accomedating and pleasant to work with. There were no high pressure sales tactics utilized by either sales reps. Conversation involved what would be overall best for our needs as far as warranties and such. I have traded and bought serval Ford products in the last 60 years, and myself and my wife were both very pleased with our lastest purchase from Thoroughbred Ford dealership. I do feel that I will be back in a few months to update my pickup with another newer one, and I will definitely be back to Thoroughbred to do it. My highest regard to your sales staff and Tammy which conducted the follow-up call to my house. Again thank you for a pleasant experience at your dealership, I look forward to doing business with you again. More

I' ve been looking off and on for two years to purchase a new vehicle. It is a very expesive purchase so I wanted to make sure I was ready for the commitment. I have a 2001 Ford Escape and love it. I looke new vehicle. It is a very expesive purchase so I wanted to make sure I was ready for the commitment. I have a 2001 Ford Escape and love it. I looked at other makes and models of SUV's and always went back to the Escape. A co-worker recommended Thoroughbred and I'm glad I took their advise. Everyone is very friendly, professional and courteous. My salesman, Ryan Brehn was great. The first time I met with Ryan to drive the new Escape I had a family emergency arise and had to leave. Ryan gave me the space I needed and two weeks later I met with him again and purcased my new 2011 Escape. He took time to answer all my questions and did not presure me in any way. I know I can call him anytime with questions and he will be just a courteous and professional even after the sale. More

I don't even know where to start! I live in Blue Springs, so I pass many Ford Dealerships to go to Thoroughbred...and it is well worth the drive! Up front pricing, friendly with no pressure sales s Springs, so I pass many Ford Dealerships to go to Thoroughbred...and it is well worth the drive! Up front pricing, friendly with no pressure sales staff, and honesty are some of their best traits. I usually buy a new Ford vehicle every 2 years, and have bought from other dealerships in the KC area, and none have the staff that Thoroughbred does. Not only are their sales staff great ( I worked with George O'Sullivan) but there service department also do a great job. They know you by name, and treat you like a quality customer. They don't try to sell you things you don't need.... I have bought a few cars from Thoroughbred because I know I get the best price, work with the best people, and will be taken care of before, during, and after the car buying process. If you are in the market for a new Ford, give these guys a shot! I am glad I did. More

This was the most pleasant experience I have had in purchasing a new car. All staff, in addition to the sales person with whom we dealt to the woman who detailed our car after purchase, were courteous purchasing a new car. All staff, in addition to the sales person with whom we dealt to the woman who detailed our car after purchase, were courteous and helpful. The facility is clean and neat, and the inventory provided many trucks to compare. Jim Comer impressed us as a sincerely nice and honest person. After my first visit, at which I did not purchase a vehicle, the followup was courteous and appreciated. I was not hassled at all, and over a few weeks was able to resolve the garage size issue I had, happily returning to the same dealership and sales person. More

My sister had previously bought her Ford Focus from Ryan Brehm so we went back to him to buy ours. We were A Plan buyers so we ordered the car exactly how we wanted it and Ryan helped us every step of the w Brehm so we went back to him to buy ours. We were A Plan buyers so we ordered the car exactly how we wanted it and Ryan helped us every step of the way. He called to tell me it had come in a week early and I was excited to see it. Ryan met me our in the lot and the car is beautiful. Ryan filled out most of our credit application over the phone and made buying our first car very hassle free and enjoyable. We are completely satisfied with Ryan and our purchase and plan on buying another new Ford Focus from him next year. More

George O'Sullivan is friendly and very knowledgable. He gave us the opportunity to look at the cars that were available, and ordering a new car to get the options that we wanted. He has taken the extra tim gave us the opportunity to look at the cars that were available, and ordering a new car to get the options that we wanted. He has taken the extra time to help us program the SYNC and learn about all the options. I would highly recommend George- he is wonderful. More

George and the people at Thoroughbred have always dealt fairly with me when purchasing a new vehicle. This is the 5th new vehicle I have purchased from Thoroughbred. I like being able to decide what I wa fairly with me when purchasing a new vehicle. This is the 5th new vehicle I have purchased from Thoroughbred. I like being able to decide what I want and not have pressure from the sales dept. I am really treated like a friend and am given the best treatment. I like the fact that the dealership is always buzzing with activity. That shows me that people want to deal with Thoroughbred. George is the greatest at selling for me. He lets me take my time and really look at the vehicles available and always checks to see what is available if they don't have exactly what I want on the lot. The entire process is painless and actually exciting. Everyone works to get the job done. I recommend the dealership to everyone. My sister has also purchased 4 vehicles from Thoroughbred at my recommendation. We will continue to do business here for a long time. Thanks again, Randy Golden More

Ryan was very imformative, and made this process very very easy!!! It was by far the best experience for us buying our new fusion. Before we even left the lot he setup my Sync and was very willing to hel very easy!!! It was by far the best experience for us buying our new fusion. Before we even left the lot he setup my Sync and was very willing to help if we have any problem's!!! Well will be using Ryan Brehm as our salesmen for future purchase!!! Thank you More