Thoroughbred Ford

I used to go to Thoroughbred off Barry rd. often for oil change, break job, tune up and other things. They did a good job until they worked on my Lincoln's air condition. They charged me $1200 often for oil change, break job, tune up and other things. They did a good job until they worked on my Lincoln's air condition. They charged me $1200 and it was not fixed. I was told a bad switch causing that and they want $300 to replace it. After replacing the switch, the AC still was not working. I returned to Thoroughbred and after they checked the car, I was told the AC Dryer is bad and they want $700 to fix it. This time I complained to this idiot called Mr. G and he did not do a xxxx thing to solve my issue More

Chad was great to work with! He drove 45 minutes to our house so we could sign documents we didn’t sign in person. Amazing customer service- above and beyond! He drove 45 minutes to our house so we could sign documents we didn’t sign in person. Amazing customer service- above and beyond! More

We enjoyed the way we are treated by our sales guy Tim. Make us feel at home. They are amazing. Make us feel at home. They are amazing. More

I can't say enough great things about George. He has always gone above and beyond with issues I had that needed some extra help / attention. George is a great asset for the dealership. He is the He has always gone above and beyond with issues I had that needed some extra help / attention. George is a great asset for the dealership. He is the main reason I continue to do business with Thoroughbred. Can't tell you how nice it is to have someone go the extra mile. Kyle More

Cole did an excellent job of explaining all of the features that came with the trim package of the vehicles I test drove as well as the differences between each package available. His knowledge of wha features that came with the trim package of the vehicles I test drove as well as the differences between each package available. His knowledge of what vehicles were available on-hand in inventory as well as what is possible from Ford certainly sets him apart from other dealerships and individual dealers I have dealt with in the past. Everyone from my salesman Cole, to the Sales Manager Greg, and the Finance Manager Dan made me feel confident that the vehicle and options I purchased were exactly what I needed: nothing more and nothing less. I look forward to doing business with Thoroughbred Ford in the future. More

This is a late review. .. Jeffery is Excellent Saleman. He was highly recommended. I am usually uncomfortable with Sales personnel at dealerships. The sales experience w .. Jeffery is Excellent Saleman. He was highly recommended. I am usually uncomfortable with Sales personnel at dealerships. The sales experience was wonderful. I felt no pressure when I puchased my Ford Fusion. I always think of the sales experience whenever I bring my car in for service. Even though the purhased was afew years ago. I think of him (Jeffery) whenever I come into the dealership for maintenance and oil changes on my vehicle. This review is late but long overdue. If I have question about my car he still helps me. He is amazing. I am still very happy with my purchase. The sale was a smooth experience. More

Never again. I was supposed to be the co-signer on my son's car and somehow was scammed or swindle being the main signer. here sign this then this without time to I was supposed to be the co-signer on my son's car and somehow was scammed or swindle being the main signer. here sign this then this without time to look at the paperwork More

Cole was very good about listening to what we needed! He is an amazing salesman. I highly recommend! He is an amazing salesman. I highly recommend! More

Attemped to Reach Harold Dorsey at this dealership. He sold us a car once before and was excellent. Reached out through his Staff Listing, but was contacted by an unknown person who did not reveal where sold us a car once before and was excellent. Reached out through his Staff Listing, but was contacted by an unknown person who did not reveal where Harold was. Tried a second time through the Internet Sales Manager - same results. Very Disa[ppointing. More

I recently bought a used 2015 F-350 from Zach. The sale went very smooth and was a great experience. After the sale my experience with service was terrible (I gave a separate review for that). Zach, howeve went very smooth and was a great experience. After the sale my experience with service was terrible (I gave a separate review for that). Zach, however, went above and beyond to try and make the situation right, or at least better even though it was not his fault and ultimately out of his control. I would recommend Zach and the sales department to anyone. More