Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Thoroughbred Ford
Kansas City, MO
358 Reviews
We are located in Kansas City & Platte City, Missouri . Thoroughbred Ford has won 11 President's awards for outstanding customer service. We are a metro Kansas City Ford dealer providing sales, service, Ford parts and accessories as well as a complete direct repair certified body shop and collision repair center, and a Rental Department. Thoroughbred offers the full line of new Ford cars, trucks, sport utilitys and Crossovers.
We are the home of Smart Cars offering nearly new vehicles for thousands of dollars off the price of new cars. As a Certified Pre Owned dealer we offer the finest in low mileage one owner certified reconditioned and ready to go used cars. These certified pre owned vehicles offer a full factory warranty which includes basic warranty coverage for three months or three thousand miles (or the balance of the factory warranty) plus a six year one hundred thousand mile Powertrain warranty. We can also provide Ford Service contract coverage for the vehicle if you choose. Our highly trained service staff is certified by both Ford Certified and ASE national certified.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 358 reviews
June 25, 2014
Great buying experience I had called other dealers in KC and Ryan was the only one who immediately told me all the rebates available for the F-150 I was looking for. The othe I had called other dealers in KC and Ryan was the only one who immediately told me all the rebates available for the F-150 I was looking for. The other dealers had not even mentioned the ones he told me about. He also gave me a great trade-in price for my truck. In less than 2 hours I had left the dealership with my new truck. I would highly recommend this dealership for women who are buying a vehicle by themselves. I had also purchased a truck from this dealer in 2003 and was very satisfied with that purchase. Ryan was very knowledgeable and explained every feature on the truck before I left. He also called 3 times with in 3 days after the purchase to make sure I was happy with the truck. I am very satisfied with my new F-150 " hassle free" purchase and give the dealership high marks. More
by marigolds
Employees Worked With
Ryan Brehm
June 03, 2014
Wonderful Experience The most wonderful experience I have had in purchasing a new vehicle. I would recommend this company to everyone if they want a stress free purchase. The most wonderful experience I have had in purchasing a new vehicle. I would recommend this company to everyone if they want a stress free purchase. I purchased a 2014 Ford Focus at Thoroughbred Ford May 30, 2014. It was the most pleasant and stress free experience I have had purchasing a vechicle. Jeffery Ferguson was a fantastic salesperson. I told him what I was looking for and he provided it for me to test drive. When I was ready to complete the purchase, he did all the processing of my paperwork and my time at the dealership was only about an hour to sign, seal and deliver my new vehicle. I would recommend Thoroughbred to everyone and everyone there was very nice and sincere in helping me. Thank you Thoroughbred Frod and Jeffery Ferguson for the pleasurable experience in purchasing a new vehicle. More
by clbarber
Employees Worked With
May 22, 2014
Love my new Fusion! I recently purchased a new Fusion Titanium and have been showing it off everywhere I go. This is my second purchase from Thoroughbred (bought a Focus I recently purchased a new Fusion Titanium and have been showing it off everywhere I go. This is my second purchase from Thoroughbred (bought a Focus in 2007) and I must say this experience was even better than the first one. I did an online pre-approval which really streamlined the finance process. My sales rep Erston Kearns was excellent in his knowledge and customer service skills. He patiently answered all my questions and addressed all my concerns prior to the final purchase. On the day of purchase he walked me through the steps and showed me everything I needed to know to get started driving my new car. Thank you to Erston and Thoroughbred Ford for a stress-free buying experience! More
by vjackson8
Employees Worked With
May 21, 2014
Recent Purchase @ Thoroughbred Ford I recently visited a couple dealerships prior to making my final purchase at Thoroughbred Ford & it was nice to not feel pressured into a sale and hav I recently visited a couple dealerships prior to making my final purchase at Thoroughbred Ford & it was nice to not feel pressured into a sale and have someone who was very knowledgeable on the vehicle that I was interested in. Bill had the vehicle I was interested in waiting up front upon arrival for further review and a test drive. Jessica was also very professional & possesses a great personality! I cannot remember the other gentleman's name that wrote up the paperwork / warranty information, but he was a real nice guy who explained everything very well. Upon coming back to the dealership that day, I found my vehicle that I drove to the dealership (didn't trade in) to possess a dead battery. This was after they had closed for the day, but a few people were still around, in which, one of the guy's took his time to get my vehicle jump started. Once again, much appreciated. Thank you to everyone that made my buying experience and easy one. I'll certainly give them my first look the next time I have a vehicle need!! More
by LTSRIDE
Employees Worked With
Bill Kristl & Jessica LaJaunie
May 10, 2014
Thoroughbred Ford We had a great experience with everyone here. From the time I called Brandon to get pre-qualified before we drive to the dealer, everything went grea We had a great experience with everyone here. From the time I called Brandon to get pre-qualified before we drive to the dealer, everything went great. He was not pushy about anything, just informative & helpful. We got exactly the car we wanted, a 2014 Escape, with great finance terms. We could not be happier. Thanks again. More
by josefhamilton1974
May 05, 2014
Joshua Farrell Overall I thought Eddie did a great job. Answered all my questions and was very friendly. I definitely would recommend him to a friend or someone that Overall I thought Eddie did a great job. Answered all my questions and was very friendly. I definitely would recommend him to a friend or someone that's looking for a new car. More
by Joshfarrell31
Employees Worked With
Eddie McCormick
April 25, 2014
The way it should be! Ryan made the experience of buying a new car fun again. I went into the dealership with a bad attitude because of several past experiences at another Ryan made the experience of buying a new car fun again. I went into the dealership with a bad attitude because of several past experiences at another dealership with regard to how long it took and how much they jacked you around before you actually bought the car or left. The first night I stopped in, Ryan gave me a test drive and took all the information he needed in order to start the process for making a deal and getting financing for me. I was out of the dealership and on the way to my meeting in about an hour. The next night I went back to pick up the car and sign the paperwork. Everything was ready and I was out of there in short order. The longest time spent the second night was going over the Sync and the workings of the car. This is how it should be. Buying a new car should not be painful and you shouldn't have to fight with everyone at the dealership before the deal is finalized. I would go back to Thoroughbred Ford again and would definitely recommend Ryan. He was a real pleasure to work with and I am very pleased that I was able to work with him. More
by ehanauer
Employees Worked With
Ryan Brehm
April 15, 2014
New car shopping with kids We recently went looking for a new truck and after a disappointment at another dealership, Eddie Mccormick really came through for us. He made the exp We recently went looking for a new truck and after a disappointment at another dealership, Eddie Mccormick really came through for us. He made the experience so much easier on us and we flew through the process. He even gave our daughter balloon for being so good throughout. We will definitely be coming back to Thoroughbred Ford and referring everyone we know. More
by alishadodd
Employees Worked With
Eddie Mccormick
April 14, 2014
Getting Everything You Expect From Your Dealership Hello, my name is Randy, and I bought another new truck from Thoroughbred Ford the other day. This is my fourth truck from this dealership. All of m Hello, my name is Randy, and I bought another new truck from Thoroughbred Ford the other day. This is my fourth truck from this dealership. All of my trucks have been in excellent condition and were only traded to get something newer and nicer. I purchased my latest truck with the help of George O'Sullivan. I was fortunate enough to meet George after the purchase of my previous truck, George hosts the instructional course introducing new Ford owners to their Sync and My Ford Touch systems. George thoroughly covers both systems and reassures new owners that the best way to learn about the systems is to experiment and not to be afraid of breaking anything, they are computers than can be reset if needed. George is very good at his job, he knows his product line and his customer service could not be any better. George found the truck I wanted in inventory and asked if I had considered the next step up in package? I had asked George about a very nicely equipped Lariat, that I felt was well within my budget. George showed me a Platinum, the next step up in package, that still fit my budget. I got an excellent price for my trade and I bought the Platinum. More
by tog0621
April 07, 2014
I was recommended to Ryan Brehm by a family member and glad I went to see him. Ryan made the experience of buying a new car very easy and would recommend him to anybody. After the purchase he showed every glad I went to see him. Ryan made the experience of buying a new car very easy and would recommend him to anybody. After the purchase he showed everything my new truck had to offer. I will certainly buy my next vehicle from Ryan. More
by Budman14
Employees Worked With
Ryan Brehm
