Thoroughbred Ford

Alfredo and Joe I have to say these guys were the best. Understanding in a stressful situation for my husband and myself. Got us into a new flex the next day. Great d I have to say these guys were the best. Understanding in a stressful situation for my husband and myself. Got us into a new flex the next day. Great dealership, great sales guys, great finance guy. Very helpful even though we went through our own bank. We will be buying from them again. More

Brought A Car. Got A New Car Guy/Friend Went to the dealership to help my son purchase a vehicle. He did I was so impressed with the Alfredo and how he handled the deal. I went back a purcha Went to the dealership to help my son purchase a vehicle. He did I was so impressed with the Alfredo and how he handled the deal. I went back a purchase a vehicle for myself . These guys are top notch. He was very organized respectful of my time and worked very hard to get a deal that was good for me and the company. Like the title of this review. Brought a vehicle Got a New Car Guy/Friend More

Thoroughbred Ford Prompt, courteous, and timely service. Clean and comfortable waiting area. Advised of progress during service; all service provided reviewed at comp Prompt, courteous, and timely service. Clean and comfortable waiting area. Advised of progress during service; all service provided reviewed at completion. Will return for future service. More

Thoroughbred I have purchased multiple vehicles from harold Dorsey in the past and it is always a good experience. The service department has some great ford trai I have purchased multiple vehicles from harold Dorsey in the past and it is always a good experience. The service department has some great ford trained technicians like Tim Heimberger. I will continue to go to thoroughbred ford in the future. More

Service Completed on time and service work done well. Price is very reasonable and they know Ford products well. I will continue to have our Explorer serviced Completed on time and service work done well. Price is very reasonable and they know Ford products well. I will continue to have our Explorer serviced here. More

Oil change & tire rotation I would like to thank the staff for the awesome service. I appreciate my service being taken care of by my rewards bonus. My car was service in a grea I would like to thank the staff for the awesome service. I appreciate my service being taken care of by my rewards bonus. My car was service in a great timely matter. I had a good report on my car as well. I was helped by Mike Taylor in the service department, who did an excellent job. More

Feel like an unwelcome pest in Service I bought two vehicles from Thoroughbred. No problems there, sales team do not "push" and get sales as a result. But I will not return. The service I bought two vehicles from Thoroughbred. No problems there, sales team do not "push" and get sales as a result. But I will not return. The service department front desk is terrible. I know it can be done better, my wife has a Honda. Take the Honda for service and the adviser makes eye contact quickly, lets me know I am welcome, and books me in as soon as possible. At Thoroughbred when I bring my truck in for service I feel like a peasant waiting for royalty to deign to notice me. Ten or more 'advisers' behind a desk, talking to each other, on the phone or looking at computers or phones - and not one looks up to make eye contact, to acknowledge my presence. IF I stand there patiently long enough eventually one will mutter "be with you soon" and then pick up the phone. This is true whether I have an appointment or not. And by the way, the waiting room is ugly and cramped. Check out the Toyota and Honda waiting rooms, then look at Ford. Like comparing airline business class to coach. To be fair, they have done good work for me when I have persevered and waited. The technicians and their work are decent and do a good job. I will not be back: I don't know why anyone goes there except out of habit or some sense that they have no choice. More

Harold Dorsey is the go to guy at thoroughbred Ford I began buying from Thoroughbred Ford because I was treated like family, Harold Dorsey knows how to listen, how to get you want you want and sometime I began buying from Thoroughbred Ford because I was treated like family, Harold Dorsey knows how to listen, how to get you want you want and sometimes even more than you wanted. I always send friends and family to Thoroughbred Ford and why not, it just makes sense. More

Good Experience I found the car I was looking for online but was out of my budget. Contacted the dealer and talk to Dave “Coach” Galvan. He not only helped me but wor I found the car I was looking for online but was out of my budget. Contacted the dealer and talk to Dave “Coach” Galvan. He not only helped me but work with me before the dealership to make a good deal. In order to do so I had to ask a lot of questions and Coach patiently answered all my emails and phone calls with everything I needed to know not only about the car but about the transaction, etc. He definitely made it happen and help me get the car that I wanted at the price I could afford. If you want to buy a car I definitely recommend Thoroughbred Ford and specially ask for Dave Galvan. Thanks Coach! More

Excellent service, professional staff and quality products! George O'Sullivan is top-flight! Knowledgeable, friendly, professional...we have purchased five vehicles from George and wouldn't want to work with a George O'Sullivan is top-flight! Knowledgeable, friendly, professional...we have purchased five vehicles from George and wouldn't want to work with anyone else! More