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Thoroughbred Ford

Kansas City, MO

4.0
359 Reviews
We are located in Kansas City & Platte City, Missouri . Thoroughbred Ford has won 11 President's awards for outstanding customer service. We are a metro Kansas City Ford dealer providing sales, service, Ford parts and accessories as well as a complete direct repair certified body shop and collision repair center, and a Rental Department. Thoroughbred offers the full line of new Ford cars, trucks, sport utilitys and Crossovers. We are the home of Smart Cars offering nearly new vehicles for thousands of dollars off the price of new cars. As a Certified Pre Owned dealer we offer the finest in low mileage one owner certified reconditioned and ready to go used cars. These certified pre owned vehicles offer a full factory warranty which includes basic warranty coverage for three months or three thousand miles (or the balance of the factory warranty) plus a six year one hundred thousand mile Powertrain warranty. We can also provide Ford Service contract coverage for the vehicle if you choose. Our highly trained service staff is certified by both Ford Certified and ASE national certified.
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8501 N Boardwalk Ave

Kansas City, MO

64154

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Showing 359 reviews

March 24, 2023

They wanted a mark up price above the MSRP for their vehicle, Especially after saying initially there was no mark up. More

by rpaul247
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Can't remember the employee name
February 14, 2023

Coach help us again find the right vehicle for the 5th time! Will always ask for him and made sure the Bronco was ready when we arrived. Again, thank him enough for all his help! More

by Dealer76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David "Coach" Galvan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2023

We were looking for a specific car - that apparently was in high demand. We’d struck out at all our local dealers, so we took to the internet and it appeared that Thoroughbred had one per their website. I More

by teri.ashworth
Recommend Dealer
Yes
Employees Worked With
David "Coach" Galvan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jefdale Sanchez
January 17, 2023

I found myself at Thoroughbred Ford when my not too old Ford F-150 melted down on long work road trip. The engine was dead. I was an emotional mess. Tim was amazingly kind and understanding. He spent hour More

by paigestrait
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Parnacott
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2023

Great teamwork; sales guy Jeff Wood was way knowledgeable and not the least bit pushy. On line pro George O'Sullivan helped us look - and think - through all of our options. Overall a very pleasant experienc More

by richmcleod
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
George O'Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Wood
November 09, 2022

His attitude is unprofessional and for a man “with 30 years experience” knows nothing. I did not get what I paid for and he couldn’t even explain what they did. I’m all for backing up employees but I d More

by Not a fan of Throughbred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon Green
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Adams
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2022

I was extremely impressed with Chad's knowledge and honesty. Chad made the car buying experience enjoyable which is something I never thought I would say. Chad and Thoroughbred Ford will have all my More

by dougcer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2022

Cole was great to deal with. His communication was excellent. Thoroughbred should be the #1 choice when purchasing your vehicle in KC. This is the only dealership to honor the Fo More

by cparr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2022

Would like to have oil specials with PRICE listed does not show.. Makes me think you can just pull a price out of thin air. More

by maquickkc
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Harold Dorsey
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2022

Had 3 good experiences buy vehicles from Jeffrey and Thoroughbred Ford. I’d recommend both and would buy from them again. More

by tlds65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
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