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Thoroughbred Ford
Kansas City, MO
358 Reviews
We are located in Kansas City & Platte City, Missouri . Thoroughbred Ford has won 11 President's awards for outstanding customer service. We are a metro Kansas City Ford dealer providing sales, service, Ford parts and accessories as well as a complete direct repair certified body shop and collision repair center, and a Rental Department. Thoroughbred offers the full line of new Ford cars, trucks, sport utilitys and Crossovers.
We are the home of Smart Cars offering nearly new vehicles for thousands of dollars off the price of new cars. As a Certified Pre Owned dealer we offer the finest in low mileage one owner certified reconditioned and ready to go used cars. These certified pre owned vehicles offer a full factory warranty which includes basic warranty coverage for three months or three thousand miles (or the balance of the factory warranty) plus a six year one hundred thousand mile Powertrain warranty. We can also provide Ford Service contract coverage for the vehicle if you choose. Our highly trained service staff is certified by both Ford Certified and ASE national certified.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
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Showing 358 reviews
August 05, 2019
Excellent Service Always get great service at Thoroughbred. Very pleased every time I go there. Highly recommend for all your service needs. Fast service at a reason Always get great service at Thoroughbred. Very pleased every time I go there. Highly recommend for all your service needs. Fast service at a reasonable price. More
by Brentkv
Employees Worked With
Timothy Berryman
August 05, 2019
Can always expect efficient, convenient, and top of the line Can always expect, and receive, the same efficient, convenient, and top notch service every time I come in. We do all of our four Ford vehicles servi Can always expect, and receive, the same efficient, convenient, and top notch service every time I come in. We do all of our four Ford vehicles serviced there. Three of them were purchased at Thoroughbred Ford. More
by Tap
August 02, 2019
Friendly, Trustworthy, Everything you want when buying a car Love, Love, Love my new Escape. Tim Parnacot and Thoroughbred Ford are the best out there. I will definitely be purchasing my dream Mustang from t Love, Love, Love my new Escape. Tim Parnacot and Thoroughbred Ford are the best out there. I will definitely be purchasing my dream Mustang from them in the future! More
by kansascitycher
Employees Worked With
July 02, 2019
Excellent Experience as expected Head to Thoroughbred Ford when you’re looking to buy the right truck for the right price. The staff is very attentive to every detail. You will ge Head to Thoroughbred Ford when you’re looking to buy the right truck for the right price. The staff is very attentive to every detail. You will get the right color and equipment package you want. More
by Randall J Pitre
July 01, 2019
Ford F250 Scott Spencer scheduled my windshield repair fast along with routine maintenance. He also took care of setting up my transportation to and from job. Scott Spencer scheduled my windshield repair fast along with routine maintenance. He also took care of setting up my transportation to and from job. Donnie was my driver and he was prompt and super friendly. More
by Fordgirl63
June 13, 2019
Needed motor sheild repair When I called for the appointment, I was told what it would cost if I needed the shield replaced. To my pleasant surprise, and the honesty of Thoroug When I called for the appointment, I was told what it would cost if I needed the shield replaced. To my pleasant surprise, and the honesty of Thoroughbred Ford personnel, they only needed to use a couple of bolts to repair the damage I had done when catching the cover on a low curb. That sure beat what the cost would have been had they had to replace the whole thing. More
by lh19464
Employees Worked With
Don't know the others names., Jalie Misenhelter
May 21, 2019
Customer service When wife went in to pick up her car. Was waiting in line to pick up vehicle and three of the service reps kept passing her to the next. First said he When wife went in to pick up her car. Was waiting in line to pick up vehicle and three of the service reps kept passing her to the next. First said he would be right with her when he got off the phone but when he was off he said the next one can help you (it's time for me to go home) was around 3:15. So the second one said be right with you an went into building an never returned. Third one said be right with you was on phone. The call took a while but finally got to her. More
by Jim Fetters
Employees Worked With
Don't recall the names
May 20, 2019
Service Can not beat the service work,, customer service convenience and price for an oil change. Will continue to use them for all our service work. Can not beat the service work,, customer service convenience and price for an oil change. Will continue to use them for all our service work. More
by Will0520
Employees Worked With
Nick Sherman
April 10, 2019
I wish Thoroughbed offered more vehicles under $15K. I am looking for an everyday driver and not a major purchase so I would love more offers to fit my needs. I'm force to look elsewhere. I am looking for an everyday driver and not a major purchase so I would love more offers to fit my needs. I'm force to look elsewhere. More
by bridgetm1972
Employees Worked With
April 05, 2019
Thoroughly satisfied! I bought my car here, they have serviced it ever since - always conscientious, fair, timely and oh so very friendly! My car runs like a top and I wou I bought my car here, they have serviced it ever since - always conscientious, fair, timely and oh so very friendly! My car runs like a top and I wouldn't take it anywhere else! More
by MaryH
