Thoroughbred Ford
Kansas City, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
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Awesome dealership/awesome staff. I want to take a minute to recognize Mr. George Sullivan. He has an outstanding individual who is always willing to help. Like many others at thoro I want to take a minute to recognize Mr. George Sullivan. He has an outstanding individual who is always willing to help. Like many others at thoroughbred Ford, he knows me by name and treats me like that I’m the only one that matters when he is dealing with me. He is very helpful and often times I have observed him helping others. I can’t say enough about this outstanding individual who works for a totally awesome dealership. More
Great dealer for service and sales. When I arrived at the dealership I was met promptly. The service was completed in a timely fashion. I think all involved in my visit should be comme When I arrived at the dealership I was met promptly. The service was completed in a timely fashion. I think all involved in my visit should be commended and even possibly a raise in pay. Very well done. More
Service No appointment. I stopped by for "The Works". I was greeted promptly and told it would take about 2 hours. I walked over to Hooters for lunch and rece No appointment. I stopped by for "The Works". I was greeted promptly and told it would take about 2 hours. I walked over to Hooters for lunch and received a call in 1 hour about my car being ready. Just another fat and happy customer. Terry More
Excellent service. Jon was courteous and kept me informed via text on the progress of my car repair as well as estimated completion time. Thanks very much. Jon was courteous and kept me informed via text on the progress of my car repair as well as estimated completion time. Thanks very much. More
Service Service representative Jalie was very nice. We just want to make sure when we bring our trucks up there the work we are paying for is being performed Service representative Jalie was very nice. We just want to make sure when we bring our trucks up there the work we are paying for is being performed. When we picked up the truck a gentleman not Jalie, asked if I wanted the truck washed and I said sure, the truck was brought around within a few minutes and they called my name but never washed the truck for me. I did not want to take up anymore time so I left. I would hope after oil changes the underneath would be wiped clean of any old dripping oil and I think it would be customary to wash each vehicle, thank you More
Oil Change and tire rotation Scott Spencer has always been very helpful. He is professional and a pleasure to work with. I had to look at the pictures, but recognized him ins Scott Spencer has always been very helpful. He is professional and a pleasure to work with. I had to look at the pictures, but recognized him instantly. That is no fault of his; was glad there were pictures. I was getting the first oil change and tires rotated. More
Service I like going there everything is great,but the time my car was serviced it took 3 HOURS which is ridiculous this is my complaint! I like going there everything is great,but the time my car was serviced it took 3 HOURS which is ridiculous this is my complaint! More
Easy and fast service Made an appointment for battery replacement. They honored the appointment time and got the work done quickly. They texted me updates as the work was b Made an appointment for battery replacement. They honored the appointment time and got the work done quickly. They texted me updates as the work was being done. More
As always top notch service At Thoroughbred I know I will get the vehicle I want. This is my 5th car from Thoroughbred. My sales agent, Alfredo is probably one of the best. At Thoroughbred I know I will get the vehicle I want. This is my 5th car from Thoroughbred. My sales agent, Alfredo is probably one of the best. More
Good communication! I am very happy with the service I receive at this dealership. My service advisor, Jalie, kept me up to date on the progress of repairs in a timely m I am very happy with the service I receive at this dealership. My service advisor, Jalie, kept me up to date on the progress of repairs in a timely manner. I appreciated knowing that I could contact her if I had a question and that she would respond quickly. If she didn't know the answer to my question, she would work to find an answer for me. More