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Thoroughbred Ford
Kansas City, MO
358 Reviews
We are located in Kansas City & Platte City, Missouri . Thoroughbred Ford has won 11 President's awards for outstanding customer service. We are a metro Kansas City Ford dealer providing sales, service, Ford parts and accessories as well as a complete direct repair certified body shop and collision repair center, and a Rental Department. Thoroughbred offers the full line of new Ford cars, trucks, sport utilitys and Crossovers.
We are the home of Smart Cars offering nearly new vehicles for thousands of dollars off the price of new cars. As a Certified Pre Owned dealer we offer the finest in low mileage one owner certified reconditioned and ready to go used cars. These certified pre owned vehicles offer a full factory warranty which includes basic warranty coverage for three months or three thousand miles (or the balance of the factory warranty) plus a six year one hundred thousand mile Powertrain warranty. We can also provide Ford Service contract coverage for the vehicle if you choose. Our highly trained service staff is certified by both Ford Certified and ASE national certified.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
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Showing 358 reviews
November 10, 2019
Love Thorougbred Ford I always come to Thoroughbred because they are the only people I trust with my car, and they always wash it for me no matter how cold outside. I always come to Thoroughbred because they are the only people I trust with my car, and they always wash it for me no matter how cold outside. More
by KRose
Employees Worked With
Scott Blankenship
November 08, 2019
Excellant sales, finance and service personnel. Have always bought from Thoroughbred Ford, very helpful and courteous. I would recommend them to anyone interested in a new Ford. always bought from Thoroughbred Ford, very helpful and courteous. I would recommend them to anyone interested in a new Ford. More
by RED
November 05, 2019
Great people great service great atmosphere . Thoroughbred Ford has been my ford dealership for last twelve years in Kansas city. If you are looking for a Ford dealership i would recommend Thorou Thoroughbred Ford has been my ford dealership for last twelve years in Kansas city. If you are looking for a Ford dealership i would recommend Thoroughbred Ford More
by mrsilky68
November 05, 2019
The personal attention I got from Tim was great ... I have a wheel chair lift on my car.. they work extra hard to get it out..Tim keep my informed all the way thru the step .. that you tim have a wheel chair lift on my car.. they work extra hard to get it out..Tim keep my informed all the way thru the step .. that you tim More
by Bug 🐛
Employees Worked With
Timothy Berryman
October 18, 2019
Outstanding Service Tim was very accommodating in the service dept. I had taken my mustang in for a recall while visiting my son.Having issues with a previous recall bac Tim was very accommodating in the service dept. I had taken my mustang in for a recall while visiting my son.Having issues with a previous recall back in our hometown of TN. Tim assured me I would not have the same issues. While doing the recall they also find that I need additional work that could possible cause problems on the drive home. He was able to get me in and out the same day with no issues. We have bought several cars here, and the service is outstanding. I would travel the distance knowing my car would be in excellent hands. More
by Laura T
Employees Worked With
Timothy Berryman
October 11, 2019
Service Department I have been taking my car their for service since I bought it in 2015. Adam was the best service rep yet. That is good as I have inquired of other p I have been taking my car their for service since I bought it in 2015. Adam was the best service rep yet. That is good as I have inquired of other places to begin servicing my car. His service will make me come back. Could I request him every time? More
by SugarThang
Employees Worked With
Adam Barletta
October 10, 2019
Great service I needed new windshield wipers they weren't working properly when I purchased the care and they were replaced free of charge. No questions asked. I needed new windshield wipers they weren't working properly when I purchased the care and they were replaced free of charge. No questions asked. More
by Janet Smith
October 08, 2019
The service department are very accommodating, quick and friendly. I drive from south Kansas city because I love their service. I drive past other dealers to go to Thorough Bred. friendly. I drive from south Kansas city because I love their service. I drive past other dealers to go to Thorough Bred. More
by Nitta
October 07, 2019
Very pleased with the service I received When there were lights that came on my dash I was very afraid to take it to thoroughbred because of the reviews that I-had read. I called Kevin Adams When there were lights that came on my dash I was very afraid to take it to thoroughbred because of the reviews that I-had read. I called Kevin Adams and and talked about the anxiety I was having, he made me feel better and from the time that I pulled into the garage, it was a great experience and the team was amazing. More
by Cindy M
October 05, 2019
Although pleased with the immediate days service. It baffles me why I'm never advised of additional service that maybe required shortly while leaving the dealership instead of by email weeks after my se baffles me why I'm never advised of additional service that maybe required shortly while leaving the dealership instead of by email weeks after my service. Now this may just be a reminder, but if this was noticed during service I should have been Advised before leaving the dealership on the service day. More
by Patriciama54
Employees Worked With
