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Thoroughbred Ford
Kansas City, MO
358 Reviews
We are located in Kansas City & Platte City, Missouri . Thoroughbred Ford has won 11 President's awards for outstanding customer service. We are a metro Kansas City Ford dealer providing sales, service, Ford parts and accessories as well as a complete direct repair certified body shop and collision repair center, and a Rental Department. Thoroughbred offers the full line of new Ford cars, trucks, sport utilitys and Crossovers.
We are the home of Smart Cars offering nearly new vehicles for thousands of dollars off the price of new cars. As a Certified Pre Owned dealer we offer the finest in low mileage one owner certified reconditioned and ready to go used cars. These certified pre owned vehicles offer a full factory warranty which includes basic warranty coverage for three months or three thousand miles (or the balance of the factory warranty) plus a six year one hundred thousand mile Powertrain warranty. We can also provide Ford Service contract coverage for the vehicle if you choose. Our highly trained service staff is certified by both Ford Certified and ASE national certified.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
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Showing 358 reviews
December 14, 2019
Excellent customer service! Very friendly! Went above and beyond to help us find what we we’re looking for. Remembered us from previous purchase almost 10 years ago beyond to help us find what we we’re looking for. Remembered us from previous purchase almost 10 years ago More
by drallenmd
Employees Worked With
December 05, 2019
Great Experience Thoroughbred might just be the best dealership in Kansas City. Having purchased two vehicles from them, we couldn't be more pleased with the attentio Thoroughbred might just be the best dealership in Kansas City. Having purchased two vehicles from them, we couldn't be more pleased with the attention to detail or level of courtesy they have shown us throughout the process. Overall great experience and I would highly recommend doing business with them! More
by bradcope
December 04, 2019
5 Stars!!! Friendly and fast! Adam was efficient and professional! will be a regular customer! Car was ready at time promised and even washed! Five stars, and on Friendly and fast! Adam was efficient and professional! will be a regular customer! Car was ready at time promised and even washed! Five stars, and one happy customer! More
by tpinkc
Employees Worked With
Adam Barletta
December 02, 2019
Check engine light Dropped the car off at 7pm and it was serviced and back quicker than expected the next day. They communicated with me every couple hours and kept me i Dropped the car off at 7pm and it was serviced and back quicker than expected the next day. They communicated with me every couple hours and kept me informed. Thank you More
by jallwood1
Employees Worked With
Jalie Misenhelter
December 02, 2019
Regular Service Fast and dependable service, Actually brought car into service area early and accommodated an additional request for a vehicle inspection. Staff is pr Fast and dependable service, Actually brought car into service area early and accommodated an additional request for a vehicle inspection. Staff is professional and pleasant to deal with. New vehicle purchases will be made through this dealership based on customer service levels. More
by scott.harris
Employees Worked With
Timothy Berryman
November 26, 2019
Great service did what they say did not try to push any thing else just the problem that was wrong with the truck thank 3 thing else just the problem that was wrong with the truck thank 3 More
by corkglen4
Employees Worked With
November 19, 2019
I did not purchase my Ford Edge from Thoroughbred Ford. They have taken care of service 3 times and all three time I have been very satisfied They have taken care of service 3 times and all three time I have been very satisfied More
by Taken care of business
Employees Worked With
Scott Blankenship, Damon Gard
November 18, 2019
The Place to buy Michelins Needed a new set of Michelins and was pleased Thoroughbred handled the brand for the convenience of their location. Jack handled the entire transacti Needed a new set of Michelins and was pleased Thoroughbred handled the brand for the convenience of their location. Jack handled the entire transaction from inspection and mounting efficiently and kept me informed of work progress. Don't customarily think of the dealership for replacement tires but will in the future. ***** More
by Doug
Employees Worked With
Jack Ray
November 12, 2019
Recall work done We got a recall letter concerning our Ford Fiesta. From start to finish the staff at Thoroughbred kept us up to speed on the status of first ordering We got a recall letter concerning our Ford Fiesta. From start to finish the staff at Thoroughbred kept us up to speed on the status of first ordering the parts, then scheduling the repair work and then completing the work. they explained everything that was done. Very professional group of individuals. More
by kcjimbob
Employees Worked With
Timothy Berryman
