Thornton Chevrolet

Repaired car without customer approval for repairs I spoke with Brian on several occasions for car repairs for ongoing issues on my Chevrolet Malibu 2011. I took the car to be serviced with Brian on $2 I spoke with Brian on several occasions for car repairs for ongoing issues on my Chevrolet Malibu 2011. I took the car to be serviced with Brian on $2,000 of repair work. Upon getting the cost that I could not afford at that time I called back and was told the car was repaired without my permission and/or approval for said repairs. I contact the service manager and he in turn told me there's nothing that he can do and I have decided to seek legal actions against Brian the service consultant and the service manager. Unbelievable regarding this string of events in repairing my car without my permission. I was told by Brian after my complaint to come pick up my car and he will take the new parts out and put the old Parts back in it. After my conversation with the service manager I was told to pick up my car. I will have to pay all fees per my repairs. I was told by the service manager that Brian has been with Thornton Chevrolet 20 years and he does not believe me and my account of said events. Buyer beware service beware at Thornton Chevrolet More

Great service department! Great advice on service...good recommendations for things to keep my car running well, but no pressure to buy services which are not needed. They run Great advice on service...good recommendations for things to keep my car running well, but no pressure to buy services which are not needed. They run a very friendly first class service department. More

Chevy Malibu I had an exceptional purchase experience. Michelle Hamilton was extremely helpful and I was treated fairly and honestly. In fact, about 4 months aft I had an exceptional purchase experience. Michelle Hamilton was extremely helpful and I was treated fairly and honestly. In fact, about 4 months after I purchased my new car, they sent me a check for $500. They had applied for a rebate on my behalf, but they weren't certain that I would qualify. When they got the money, they sent it to me right away. That was a really nice surprise! More

We came in to look at vehicles. Kolt was very knowedgeable about the vehicles and answered all our questions. He went with us on test drives answering our questions. We also were looking for my s knowedgeable about the vehicles and answered all our questions. He went with us on test drives answering our questions. We also were looking for my son and he showed us a car that was a possibility for him as well. He stayed way past closing to help us be able to take the vehicle we bought home that evening. More

Mike was professional and down-to-earth. He answered all our questions and made us feel comfortable and welcomed at the dealership. We were introduced to Doug, Chip, Adam and Chris, who also made us feel a our questions and made us feel comfortable and welcomed at the dealership. We were introduced to Doug, Chip, Adam and Chris, who also made us feel at home. More

The best car buying experience ever! "Kolt" is great to work with, and made my car buying experience smooth and painless. Payments are where I need them, they are true to their word. If you are lo great to work with, and made my car buying experience smooth and painless. Payments are where I need them, they are true to their word. If you are looking for a new or used vehicle, go to Thornton Chevy and ask for Kolt. More

Kolt was excellent to work with! He was down to earth and not pushy. He found me a 2014 Traverse in the color I wanted (silver) for the price I needed. He provided great communication before and during the t not pushy. He found me a 2014 Traverse in the color I wanted (silver) for the price I needed. He provided great communication before and during the transaction. Chip was also nice to work with and aimed to please. I am a very satisfied customer and I would highly recommend this salesman and this dealership. More

Very easy workin staff great price and nice selection. 5 star. I recommend purchasing your next vehicle from here as it was easy affordable and they are willing to work with you. star. I recommend purchasing your next vehicle from here as it was easy affordable and they are willing to work with you. More

From the very beginning, Kolt was very professional. He listened to every request we had for a new car, even when we changed our mind. He hunted and found exactly what we wanted and then worked to get us t listened to every request we had for a new car, even when we changed our mind. He hunted and found exactly what we wanted and then worked to get us the best deal. He called us with any updates to keep us informed at all times. When our car came in, he took the time to show us what the differences were between the 2013 and the 2014. We were very pleased with the amount we received for our Buick that we traded in. We have used Thorton's service department in the passed and feel confident that we will receive good service in the future. We would not hesitate to recommend Thortons to our friends and family. More

We came looking for a replacement for our old car. Turns out our old car was in worse shape than we bargained for. Still the dealer took it in as a trade in and worked with us after closing so we could tak out our old car was in worse shape than we bargained for. Still the dealer took it in as a trade in and worked with us after closing so we could take our new (for us) car home same day. More