Thornton Chevrolet

Repair service to vehicle Always a treated with respect and courtesy. Top notch service representatives. Work completed in timely manner. Loaner vehicle was a 2019 Chevrolet Si Always a treated with respect and courtesy. Top notch service representatives. Work completed in timely manner. Loaner vehicle was a 2019 Chevrolet Silverado. Totally unexpected but very pleasant surprise. Great experience as always. These folks are “tops” on my book. More

Smooth Everything went very smooth From checking my truck in To getting a ride to work Then a call telling me my truck was done and what time do I want Everything went very smooth From checking my truck in To getting a ride to work Then a call telling me my truck was done and what time do I want picked up To checking out and paying my bill. Exactly what I envision in a dealership to take care of my truck which I value very much. More

Great buying experience Just purchased a used Silverado. The entire process was very simple and quick, probably the best I have ever had. Had to go back for a small warranty Just purchased a used Silverado. The entire process was very simple and quick, probably the best I have ever had. Had to go back for a small warranty issue after about a month, but that was also quick and easy. Thanks to all at Thornton Chevrolet More

Service and its employees are tops From the time you meet this department you know you are in good hands. Courtney was the first person we met and couldn't have been treated any better From the time you meet this department you know you are in good hands. Courtney was the first person we met and couldn't have been treated any better. She knows her 'stuff' and is very courteous to everyone even when we knew she was very busy. She took her time in dealing with us which made us feel like we were family. Keep up the good work More

Best In The Business The Service Department at Thornton Chevrolet is Excellent. I would never take my car anywhere else for service. The staff is extremely pleasant, very The Service Department at Thornton Chevrolet is Excellent. I would never take my car anywhere else for service. The staff is extremely pleasant, very courteous, and the service is excellent. More

Listens to concerns Budgeting is important to me. Thornton is willing to help me identify what will be needed in the future with the courtesy inspection so I can budget. Budgeting is important to me. Thornton is willing to help me identify what will be needed in the future with the courtesy inspection so I can budget. I appreciate the proactive approach! More

Completely Satisfied The guys in service were extremely friendly and helpful. They listened and documented issues I was having with my car. They set up a ride to and from The guys in service were extremely friendly and helpful. They listened and documented issues I was having with my car. They set up a ride to and from my work and got me on my way without any issues. More

Satisfaction My 16 Equinox with only 11000 miles needed a new battery. I had it towed to Thornton on Saturday afternoon. Monday morning Matt had a new battery ins My 16 Equinox with only 11000 miles needed a new battery. I had it towed to Thornton on Saturday afternoon. Monday morning Matt had a new battery installed and I was on my way by noon with a newly washed vehicle. I retired last year from another GM dealership after 23 years and moved to this area and the customer service at Thornton has been A++. Coincidentally my daughters vehicle was towed to Thornton on Thanksgiving morning an was also repaired and we both were able to take our cars home at the same time which made returning a rental so easy. Thank you Thornton! I would and have recommended this dealership to everyone I know. My daughter and son-in-law have used Thornton since they lived in this area and recommended them to me. I am very glad that they did. They make today's fast paced world a little easier to deal with! GREAT JOB!! More

Rescued I had an usual problem with my vehicle that was giving me grief, and Thornton Chevrolet figured it out and fixed it to perfection. They always treat m I had an usual problem with my vehicle that was giving me grief, and Thornton Chevrolet figured it out and fixed it to perfection. They always treat me like royalty, and they always go above to satisfy their customers. Thank You Thornton Chevrolet!!! More

Above & Beyond Upon completion of regular maintenance, I commented to service manager, Bob Blocher, that paint being sprayed on the road had splattered on the botto Upon completion of regular maintenance, I commented to service manager, Bob Blocher, that paint being sprayed on the road had splattered on the bottom panel. He tested it with his fingers and responded that it would come off using a solvent. Then he inquired if I could wait for a few minutes. I responded that I was in no hurry. Bob then took the time to show me the location of the customer waiting area and made sure I was comfortable before proceeding to ascertain which solvent would remove the paint splatter. I expected that Bob would offer me the option of purchasing the solvent. After a short time, Bob asked me to come take a look. To my surprise and delight, the splattered paint was gone! I expressed my sincere appreciation for this above and beyond service and offered to pay since this was not scheduled. Bob refused and responded that he wanted me to be satisfied and happy with my vehicle. More