Thornton Automotive Dover

Jim and Kevin were very knowledgeable and very professional.I began my sale with Jim. I would drive by the dealership from time to time and look for the vehicle Î wanted. Jim also tried to find a professional.I began my sale with Jim. I would drive by the dealership from time to time and look for the vehicle Î wanted. Jim also tried to find a vehicle for me. With the help of Jim and Kevin I got the vehicle I wanted for the price I was hoping to spend. They really worked hard to sell me a car that day. Their hard work is greatly appreciated. More

Spent 8 hours searching for a new van. Started the day at Brookside and then ended at Brookside. Jim was friendly, honest, personable, and not pushy. Let us test drive as many vans as we wanted all with a sm Brookside and then ended at Brookside. Jim was friendly, honest, personable, and not pushy. Let us test drive as many vans as we wanted all with a smile on his face. Didn't even mind our kids tagging along. Bent over backwards to make sure we got a great deal and a great van for our budget without looking down at us for not getting something newer. He kept good contact with us and made sure to get the van serviced in a timely matter. It got detailed and inspected to where everything in the van worked. It's not a Sold-As-Is company. If something needs done or fixed it will be fixed. I've never seen a used car company like this EVER. They make sure you are happy and you drive off the lot with a fully functional vehicle that feels and looks like it's BRAND Spanking NEW. VERY IMPRESSED all around. All the people we had contact with at Brookside from sales to the service dept. were a joy to work with, and very organized. You can see they LOVE what they do and they KNOW what they are doing. Enjoyed this buying experience so much better than any we have ever had in the past. We love our new to us 06 Dodge Caravan. More

I Have known Mr. Tim Goelz for many years. When I was looking for a new car I had to contact Tim at Brookside Motors. He was friendly, knowledgeable and up front. He did not pressure me to make any purch looking for a new car I had to contact Tim at Brookside Motors. He was friendly, knowledgeable and up front. He did not pressure me to make any purchase. I took my Dodge Journey on a test drive and fell in love with it. Great vehicle and great price. The whole process of trading in my old car and taking caring of the paper work was seemless and painless. I have taken my vehicles back to Brookside Motors for service and the Service Department has also been friendly and helpful. Thank Tim Goelz! More

My husband & I were very pleased with our 1st buying experience @ Brookside Motors! Our salesman, Carey, and the whole team there, were so friendly and helpful. What a great selection fo vehicles they experience @ Brookside Motors! Our salesman, Carey, and the whole team there, were so friendly and helpful. What a great selection fo vehicles they have on their lot! We found the exact truck we had been looking for: a 2001 FORD RANGER SUPERCAB XLT (to replace our previous truck which had been "hit and demolished" a few weeks earlier). After weeks of looking and comparing vehicles, we knew it was a pretty fair price they were asking too (however, they still worked with us knowing what insurance had offered us in settlement). Carey was SO organized and KNOWLEDGEABLE, it made the whole process simple! The dealership made sure the truck was serviced & any items needing addressed were. We could tell they took pride in only placing well maintained & serviced vehicles on their lot. They treated us like family, and we were very satisfied. Thanks everyone! We would definately recommend Brookside Motors, Inc. to everyone! More

This is the second vehicle I purchased from Brookside Motors, but the first from Brad Rodgers. He was recommended to me by very good friends who deal with him. I can not say anything bad about Brad or Motors, but the first from Brad Rodgers. He was recommended to me by very good friends who deal with him. I can not say anything bad about Brad or the dealership. I feel they went above and beyond to get me in a vehicle and would recommend them to anyone who is purchasing a vehicle. If I ever need another vehicle I would be purchasing it from Brad, as he is very friendly and very helpful. The quality of work in the service department is great. Please keep up the great work, to all who helped me get my 2007 Ford Edge. More

Recently purchased a 05 Ford Mustang. Very happy with it. Jim ouldnt have been more helpful or nice with helping me to purchase this vehicle. Jim ouldnt have been more helpful or nice with helping me to purchase this vehicle. More

thanks to Jim for all his help in getting me my Mecrury Mariner. Jim and the rest of the staff at Brookeside Motors where friendly and helpful. I would recommend Brookeside Motors to any looking for a veh Mariner. Jim and the rest of the staff at Brookeside Motors where friendly and helpful. I would recommend Brookeside Motors to any looking for a vehicle. More

The reason why I gave Brookside Motors a GREAT rating in every category is because Carey, Jim and Chuck ALL were GREAT. I was in a very tight spot to be financed for any kind of car let alone the very nice every category is because Carey, Jim and Chuck ALL were GREAT. I was in a very tight spot to be financed for any kind of car let alone the very nice, close to brand new car that they were able to get my fiancé and me into. The staff was all very friendly and worked their butts off to get us into a car. I am VERY impressed with Brookside and will continue to do business with them in the future. Thanks GUYS YOU ROCKED!!! More

Hmmmm, "just looking"!! Walked out Friday, May 3, 2012 with my 2005 Ford Explorer. Great salesman...Tim Goelz... had patience, and a "no pressure" attitude with me. My "new"--to me SUV is g May 3, 2012 with my 2005 Ford Explorer. Great salesman...Tim Goelz... had patience, and a "no pressure" attitude with me. My "new"--to me SUV is great! Tim understood that I didn't want to get in over my head with financing. All in all, this vehicle "fits" me. Thanks, Brookside. Sarah Chronister More

I had a great buying experience at this dealership. Not your typical dealership. I didn't feel pressured or annoyed by any of the salesman or dealers like I was finding at other dealerships. As a matter of your typical dealership. I didn't feel pressured or annoyed by any of the salesman or dealers like I was finding at other dealerships. As a matter of fact, I feel bad that I wasn't my friendly self when I initially walked through the door...but I was already in the defensive, don't -feel-like-dealing with another car dealership mood. My mood did turn around immediately when I realized I was dealing with a totally different kind of dealership. I was in the market for a used Jetta TDI and had done my research and visited other dealerships in Baltimore, MD, where I live. Brookside had the car I wanted and for a good price. I originally spoke to Carey Myers on the phone and told him I was on my way up to see it. When I walked in, I was greeted by a bunch of people. Carey was already busy with a customer so Tim Goelz worked with me. I would like to point out that even though Carey was not the one who eventually sold me the car, he made a point to stop and talked to me many times, offered my fiance and I drinks, and genuinely cared about my buying experience. Tim was great to work with as well. We took the car for a quick test drive...he wasn't try to "sell" the car, but rather made sure it was the right car for me. Totally genuine. I was completely honest that I already knew the car was priced very fairly, but asked Tim if it was possible to come down to a certain price pretty much just to make me feel better because I knew I was also purchasing an extended warranty. I figured it was worth a try...they agreed to it...no haggling...and I felt good making the purchase. All and all...I would recommend this dealership time and time again. I had to leave my car up there to get some work done to the AC. For the inconvenience and because I was bummed that I couldn't bring my car home...they gave me a loaner car until it was done. As soon as it was done (like within two days), they washed it and vacuumed it again and drove it all the way down to Baltimore to me...like an hour and a half drive for them. The service department has exceptional customer service as well. Thanks again Brookside! More