Thornton Automotive Dover

This is the third vehicle my wife and I have purchased from Brookside. We are very happy with the entire staff at Brookside. The treatment you receive as a customer is always top notch. When I want to lo from Brookside. We are very happy with the entire staff at Brookside. The treatment you receive as a customer is always top notch. When I want to look at vehicle's, I don't even go anywhere else. Brad has always given me a great deal. I can't say enough great words about this dealership. Always recommend to all of our friends. More

Brookside was the first dealership I visited recently when I decided to at least consider trading my last car for something else. I had purchased from them years ago and had a very good experience. Appar when I decided to at least consider trading my last car for something else. I had purchased from them years ago and had a very good experience. Apparently, time has done nothing to change the level of service. I was greeted, immediately, by two people who allowed me to explain my situation at which point Tim was tasked with helping me find something that worked. Tim was very helpful and was willing to show me everything that might work for me. When i found a few things that interested me, i dealt with Wes who, i believe, handles the financing. Wes was also very helpful and explained to me in great detail my options. Once I had enough information I was actually encouraged to take some time to think everything over, and come back if I thought there was something that might work for me.(Not the norm at other dealerships, in my experience) I did some research on my own, thought about everything that was said to me and I bought a 2012 chevy cruze LT that I really like, and am completely satisfied with. Tim and Wes saved me some money and I have a car i continue to be pleasantly surprised by. Outstanding service, good selection, great prices. Can't see why one would go anywhere else. If you're in the market for a used car, visit Brookside. I don't think you'll be disappointed. More

Awesome experience! The whole team worked together to get us 2 vehicles and smaller payment than we already had on the truck we traded in. get us 2 vehicles and smaller payment than we already had on the truck we traded in. More

I got a great truck and a great deal at Brookside Motors. Thank you again Tim Goelz and the rest of the sales staff at Brookside Motors. I would recommend Brookside to anyone who wants a great car/truck bu Thank you again Tim Goelz and the rest of the sales staff at Brookside Motors. I would recommend Brookside to anyone who wants a great car/truck buying experience. More

Normally when rating something I do not give perfect Normally when rating something I do not give perfect scores but in this case my wife and I cannot find anything worth demoting the Brookside team Normally when rating something I do not give perfect scores but in this case my wife and I cannot find anything worth demoting the Brookside team on. We went to many dealerships new and used looking for a large SUV. After testing driving and running the numbers with most of the dealers we were not impressed and were considering not get anything for now. That all changed when we started working with the Brookside team. They were all polite and professional and very patient with our four energetic kids! Brookside was not our first stop when looking for a vehicle but after getting this vehicle they will be next time. More

Purchasing a vehicle at Brookside Motors, will be always be a pleasant memory to me. The first time I returned my car for service, I was greeted immediately by Carey. He had a loaner car waiting for me wit be a pleasant memory to me. The first time I returned my car for service, I was greeted immediately by Carey. He had a loaner car waiting for me with the air conditioner on. That is the "Royal Treatment ". Don't ever remember another dealership making me feel so special. No wonder they are # 1 in the area. Keep up the good work, your kindness will always be remembered. Carol Miller More

I loved the friendliness and attention I received while working with the crew at Brookside! Tim Goelz worked effortlessly to assist me and get me into a vehicle that best suited me. I was even in contact working with the crew at Brookside! Tim Goelz worked effortlessly to assist me and get me into a vehicle that best suited me. I was even in contact with him while he was on vacation. Also Wes Myers was a huge help during the paperwork process. I had come home and Wes was in contact with me to get information needed for processing until I could come back and sign. Hands down the best and most understanding service I've dealt with yet. There is no doubt that I will recommend Brookside Motors/Tim Goelz and team to everybody I know searching for a vehicle. Jeff Crotsley Jr. More

About 4 months ago I started the process of looking for a used truck. With this being my first ever truck purchase I was not very knowledgeable regarding trucks. I was very skeptical going to some used car used truck. With this being my first ever truck purchase I was not very knowledgeable regarding trucks. I was very skeptical going to some used car dealerships wondering if I would get a quality used truck at a fair price. I was referred to Brookside Motors by a friend. Initially I sat down with Brad Rodger to discuss the make/model truck that would best suit my needs. At this time I was not very serious about buying a used vehicle but was just exploring my options. However a few weeks ago I was sure I wanted a truck and was positive it would be from Brookside Motors. After missing out on a truck at Brookside that I thought was for me Brad and Jim continued to keep their eyes open for the right truck for me. Jim gave me a call on a saturday afternoon to say "Your truck has arrived to Brookside Motors 2 minutes ago." Immediately I drove to the dealership and fell in love with the truck. During the test drive Jim was very friendly, honest, knowledgable and experienced regarding the features on the truck. Two days later I purchased the vehicle. My experience at Brookside Motors was absolutely awesome. Brad and Jim were very friendly and I felt comfortable asking them questions regarding the truck. There was no pressure they let me take my time because as Jim said "I want to put you in the right truck at the right price that fits your needs and budget." They were very honest and open with me regarding my purchase. They bent over backwards to assist me with any concerns I had. Brad and Jim along with all the staff at Brookside Motors are very professional and truly care about the customer. I would recommend Brookside Motors to anyone I talk to. They welcomed my family into the showroom and kept them busy as I purchased the vehicle. I would like to personally thank Jim and Brad for all of their hard work finding the right truck for me. I will additionally be getting my truck serviced through Brookside Motors as well because I hear they are the best in the business. I can honestly say that my next used car purchase will be at Brookside Motors and I know that Jim and Brad will take care of me and my best interests. Thanks again. Brian Schmoyer More

We pulled into Brookside motors to check out a truck we seen on line, i just couldn't believe How friendly Everyone was. We were welcomed right from the time we got there , Kevin Shiffer Greeted with the seen on line, i just couldn't believe How friendly Everyone was. We were welcomed right from the time we got there , Kevin Shiffer Greeted with the most friendly smile n handshake, then i ask about the truck n he immediately Took us to see it, answered all our questions n ask us what we were looking for, n what price range N what payment we could afford , without the pushiness that we experienced at other places , he said Lets take a look , we really fell in love with the truck and thought no way we would be able to get It, but Yep Kevin went over and beyond to make sure we not only got the truck but the payment that We were looking for, The whole time he was never pushy stayed very pleasant , down to earth All the staff too made sure our visit and experience was wonderful. Props to u Kevin for being a Wonderful sales person to deal with . I want to point out to that talking to Kevin was like talking To a good friend not a sales man just trying to sell us a truck . Keep up the great job n we will Def. come back. Sincerely Marc & Jackie Lovejoy "" The proud owners of a new truck" More

My son and I were shopping the area for a quality used truck to haul our ATV. Our web search kept leading us to Brookside. James and Kevin were wonderful to deal with and were extremely knowledgeable as t truck to haul our ATV. Our web search kept leading us to Brookside. James and Kevin were wonderful to deal with and were extremely knowledgeable as to the ‘ins’ and ‘outs’ of each vehicle. We ended up going with a diesel ( 3 year/36,000 mile power train warranty) and couldn’t be happier. Thanks for all of your help guys! More