Thornton Automotive Dover

Was only out car shopping. No intension on buying. Noticed a low mileage 4runner in a auto locater book. Just on a whim, we went to check it out. I had never owned a Toyota, but being part of a "Toyota Noticed a low mileage 4runner in a auto locater book. Just on a whim, we went to check it out. I had never owned a Toyota, but being part of a "Toyota Family", I thought I would give one a try. Loved how it handled and it really feels like a safe, sturdy SUV. Yep, I purchased it. This vehicle was ment to be for me. We had a few loose ends to tie up on the deal, but all turned out well and the bottom line is, I'm a satisfied customer and most likely to return. Thanks Brookside for taking care of me and I'm lovin my 4runner!!!! More

Very pleased! We had a minivan we really didn't need anymore. Decided to just begin looking. Had heard many good things about Brookside, so decided to just begin ou We had a minivan we really didn't need anymore. Decided to just begin looking. Had heard many good things about Brookside, so decided to just begin our looking there. We were very pleased with the low pressure sales approach, good choice of cars, and good prices on cars. Long story short, we bought a car that day. We are really enjoying our "new" car! Very glad we decided to start our shopping at Brookside! More

Fair, honest, knowledgeable My past experience with Tim Goelz as manager of a nationally know transmission shop has led me to trust him and his expertise implicitly. When Tim fu My past experience with Tim Goelz as manager of a nationally know transmission shop has led me to trust him and his expertise implicitly. When Tim fully concurred with the service and the terms that my son received on the purchase of his new car, I felt confident that my son had received a fair deal. I was impressed with the cooperation among the sales representatives, as well as their honesty and frankness. They very competently minimized for my son the stress associated with purchasing his first new car. They were genuinely interested in guiding him and serving him well. More

"Duck Truck" I found my perfect truck at Brookside! Jason is a low pressure, helpful salesperson and I highly recommend him. Brookside gave me a fair price for m I found my perfect truck at Brookside! Jason is a low pressure, helpful salesperson and I highly recommend him. Brookside gave me a fair price for my trade in, and sold me a vehicle at a more than fair price. They even got me a better rate on a loan than my own bank did! Although the whole process of buying a car is very stressful, the people at Brookside did their absolute best to make it a pleasant experience. More

Excellent Customer Service! Nice cars on the lot and fairly priced. They took the time to find the best car for our needs and we felt as though they put the customer first and n Nice cars on the lot and fairly priced. They took the time to find the best car for our needs and we felt as though they put the customer first and not just the sale. Highly recommend!! More

Made it so easy This was the best experience I have ever had buying a truck. Fromantic first phone call through the entire process, Brad Rodgers was the most helpful This was the best experience I have ever had buying a truck. Fromantic first phone call through the entire process, Brad Rodgers was the most helpful person ever. Awesome salesman. Awesome staff. Friendliest car dealership I have ever been in. THANKS BRAD and all who made this happen for me. I will recommend you to everyone. More

First Stop on our New / Used Car Adventure We were passing by on our way to shop for a used vehicle and decided to swing in and start here. Kevin came out to greet us, assessed our needs and o We were passing by on our way to shop for a used vehicle and decided to swing in and start here. Kevin came out to greet us, assessed our needs and offered us the car he felt would be the best value for our immediate needs. We took it for a long test drive. Kevin was very helpful and answered all our questions. We decided to test drive another vehicle and fell in love with it. Kevin spent a lot of time with us, both test driving and answering all our questions. We then proceeded on our mission that day, but returned to Kevin at Brookside motors because we new we could trust him and the dealership. Will recommend others to shop here. More

Great customer service!!! I was purchasing a car for my teenage son and Brad was great to work with. He went above and beyond to help make this process easy. I would definite I was purchasing a car for my teenage son and Brad was great to work with. He went above and beyond to help make this process easy. I would definitely buy a vehicle at Brookside Motors in the future. Thank you!!! More

Excellent My experience was superior everyone I delt with super helpful. I even originally picked out another car that they hadn't checked out yet and when they My experience was superior everyone I delt with super helpful. I even originally picked out another car that they hadn't checked out yet and when they did they found a problem with the engine and told me about it. They would not sell it to me. They knew what I was looking for and found the anther Honda CRV for me. I love it. More

TIM IS THE BEST! Wow! Our experience from start to finish was like cutting through butter...smooth and easy. Tim started this process over the phone with my husband Wow! Our experience from start to finish was like cutting through butter...smooth and easy. Tim started this process over the phone with my husband as we are out of town clients. We spent 2 hours by car to get to the location through fog and crazy traffic but it was worth every minute. Tim greeted us before we could even get into the building. The vehicle we were interested in was sitting in the front waiting for its test drive. No hassle, no fuss. After a fantastic test drive, the true test was to come as we went inside the very modern and clean offices of Brookside to talk business. Tim passed with flying colors. The staff was waiting on us instead of the usual waiting on them (as our experience at other places). He went out of his way to make us comfortable as we confidently walked through the financing process. What has been a grueling process at other dealerships, was more like a pleasant chat with a friend with Tim at Brookside. Next thing I knew, we had keys in hand and feeling fantastic about a great deal and a fantastic car. We love our VW CC! We are passing the word about Tim and Brookside... truly a hidden jewel to Maryland. But not for long. Thanks Tim! You're the best at what you do!! The Reynolds of Maryland More