Thornton Automotive Dover

Fair, honest, knowledgeable My past experience with Tim Goelz as manager of a nationally know transmission shop has led me to trust him and his expertise implicitly. When Tim fu My past experience with Tim Goelz as manager of a nationally know transmission shop has led me to trust him and his expertise implicitly. When Tim fully concurred with the service and the terms that my son received on the purchase of his new car, I felt confident that my son had received a fair deal. I was impressed with the cooperation among the sales representatives, as well as their honesty and frankness. They very competently minimized for my son the stress associated with purchasing his first new car. They were genuinely interested in guiding him and serving him well. More

"Duck Truck" I found my perfect truck at Brookside! Jason is a low pressure, helpful salesperson and I highly recommend him. Brookside gave me a fair price for m I found my perfect truck at Brookside! Jason is a low pressure, helpful salesperson and I highly recommend him. Brookside gave me a fair price for my trade in, and sold me a vehicle at a more than fair price. They even got me a better rate on a loan than my own bank did! Although the whole process of buying a car is very stressful, the people at Brookside did their absolute best to make it a pleasant experience. More

Excellent Customer Service! Nice cars on the lot and fairly priced. They took the time to find the best car for our needs and we felt as though they put the customer first and n Nice cars on the lot and fairly priced. They took the time to find the best car for our needs and we felt as though they put the customer first and not just the sale. Highly recommend!! More

Made it so easy This was the best experience I have ever had buying a truck. Fromantic first phone call through the entire process, Brad Rodgers was the most helpful This was the best experience I have ever had buying a truck. Fromantic first phone call through the entire process, Brad Rodgers was the most helpful person ever. Awesome salesman. Awesome staff. Friendliest car dealership I have ever been in. THANKS BRAD and all who made this happen for me. I will recommend you to everyone. More

First Stop on our New / Used Car Adventure We were passing by on our way to shop for a used vehicle and decided to swing in and start here. Kevin came out to greet us, assessed our needs and o We were passing by on our way to shop for a used vehicle and decided to swing in and start here. Kevin came out to greet us, assessed our needs and offered us the car he felt would be the best value for our immediate needs. We took it for a long test drive. Kevin was very helpful and answered all our questions. We decided to test drive another vehicle and fell in love with it. Kevin spent a lot of time with us, both test driving and answering all our questions. We then proceeded on our mission that day, but returned to Kevin at Brookside motors because we new we could trust him and the dealership. Will recommend others to shop here. More

Great customer service!!! I was purchasing a car for my teenage son and Brad was great to work with. He went above and beyond to help make this process easy. I would definite I was purchasing a car for my teenage son and Brad was great to work with. He went above and beyond to help make this process easy. I would definitely buy a vehicle at Brookside Motors in the future. Thank you!!! More

Excellent My experience was superior everyone I delt with super helpful. I even originally picked out another car that they hadn't checked out yet and when they My experience was superior everyone I delt with super helpful. I even originally picked out another car that they hadn't checked out yet and when they did they found a problem with the engine and told me about it. They would not sell it to me. They knew what I was looking for and found the anther Honda CRV for me. I love it. More

TIM IS THE BEST! Wow! Our experience from start to finish was like cutting through butter...smooth and easy. Tim started this process over the phone with my husband Wow! Our experience from start to finish was like cutting through butter...smooth and easy. Tim started this process over the phone with my husband as we are out of town clients. We spent 2 hours by car to get to the location through fog and crazy traffic but it was worth every minute. Tim greeted us before we could even get into the building. The vehicle we were interested in was sitting in the front waiting for its test drive. No hassle, no fuss. After a fantastic test drive, the true test was to come as we went inside the very modern and clean offices of Brookside to talk business. Tim passed with flying colors. The staff was waiting on us instead of the usual waiting on them (as our experience at other places). He went out of his way to make us comfortable as we confidently walked through the financing process. What has been a grueling process at other dealerships, was more like a pleasant chat with a friend with Tim at Brookside. Next thing I knew, we had keys in hand and feeling fantastic about a great deal and a fantastic car. We love our VW CC! We are passing the word about Tim and Brookside... truly a hidden jewel to Maryland. But not for long. Thanks Tim! You're the best at what you do!! The Reynolds of Maryland More

very pleased with our experience here! My husband and I just purchased a 2011 dodge durango from here. Everyone was very friendly and welcoming. They always did everything they possibly co My husband and I just purchased a 2011 dodge durango from here. Everyone was very friendly and welcoming. They always did everything they possibly could to get the vehicle we wanted and in our price range too! Our salesman was Jason he was great to work with, we were in and driving off with our new vehicle in no time. We bought the durango before they even had a chance to put it on the lot which ment we had to wait a fay for them to get it ready. When Jason called us and told us that they wouldn't have it done that day, and that we couldnt get it until monday we were a little upset because we thought we would have it for the weekend. Saturday morning we get a phone call saying that the service guy came in and did it before he felt bad for not having it done for us! My husband and I will definitely go back there to purchase our next vehicle. More

Thanks kevin shiffer Kevin went above and beyond to make sure i went home with my car. He spent all day (almost 8 hrs of hard work) trying to get me the best price for my Kevin went above and beyond to make sure i went home with my car. He spent all day (almost 8 hrs of hard work) trying to get me the best price for my car. I would recommend him anyday and I would myself come back in the future. Kevin was the best and I couldnt be anymore happier with his service. I also want to thank Wes for helping out as well. More