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Thornton Automotive Dover

Dover, PA

4.9
823 Reviews
Brookside Motors has changed its name to Thornton Automotive Dover. NOTHING ELSE HAS CHANGED. We have the same ownership, the same highly-trained, dedicated staff to take care of you, the same great reputation, and the same high level of customer service that you've come to expect since 1993! The reason for this name change is mainly for advertising purposes and to be able to combine all of our inventory from our 4 dealerships into one mega site. The Thornton Automotive website will feature over 300 pre-owned vehicles from all of the Thornton Automotive Group stores, making it easier for you to find the vehicle you are looking for! Don't worry, we are still the dealership that you've come to know and love! Stop in and see for yourself and DRIVE HOME HAPPY today!!
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3885 Carlisle Rd

Dover, PA

17315

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Showing 823 reviews

April 20, 2016

Great dealership My wife and I stopped to just look around, and the next day I traded in my Dakota for a beautiful 2008 Dodge Big Horn edition full size pick-up. I can More

by Ramfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Brockley
April 19, 2016

Best Experience Ever We went to buy a car a month ago and never thought we'd be approved, yet they happily went out of their way to help us and find a car. We couldn't be More

by loca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carey Myers
April 11, 2016

I would buy from Rick again It was my first car. Rick was great to work with; very friendly and the experience was painless. Got what I wanted with few issues. More

by Newcarbuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Brockley
April 05, 2016

Great vehicle buying experience! I was a returning customer trading in my car and wanted a small suv. With the help of my salesman and Finance manager they were able to negotiate fina More

by Heather Byers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carey Myers
Apr 05, 2016 -

Thornton Automotive Dover responded

Thanks for the great review! We were really glad we could help you with your purchase. It was our pleasure to work with you. We're sorry that you were upset about the amount we were able to show you for your trade, but please remember that the vehicle you purchased was marked down $1980 on clearance. With that being said, you received $2380 for your trade off of retail! Once again, thanks for the kind words and great review and keep in mind that we are here for you after the sale too. Please don't hesitate to call us!

April 05, 2016

Tim Goelz Worked with Tim Goelz on a truck purchase from Thornton. This was my first time at this dealership . Drama free transaction, Tim was easy to deal wit More

by Beecho44
Recommend Dealer
Yes
Employees Worked With
Tim Goelz
March 30, 2016

Nice people Great place and very helpful! Even after I left the dealership with my new car I could always get in quick contact with him about my car. More

by LeandraWilliams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Goelz
March 30, 2016

Couldn't ask for more! My entire experience at Thornton (formerly Brookside) was wonderful. I was referred by two co-workers. From my first call to pulling off the lot, in m More

by Jdubbinavdubb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carey Myers, Tim Goelz
March 22, 2016

Car buying made easy! It had been awhile since I last purchased a car, so I was a little nervous about the whole process. A friend of mind recommended Thornton and so I dec More

by Vgirl78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Samelko
March 19, 2016

Typical sales mumbo jumbo. Went to dealer to buy car I've been looking at a few weeks. I was going to buy it no matter what. Salesman did the, I got people looking and wanting t More

by Zeker812
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Goelz
March 13, 2016

Friendly and understanding Me and my husband were looking for a Chevy Duramax. We went to two other dealerships before we ended up and Thornton. We talked to Tim Goelz about wha More

by alexnadi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Goelz
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