Thornton Automotive Dover

Top notch customer service and great deal My salesperson Rick Brackley is a very knowledgeable, easy going guy that truly cared about finding me the perfect car and made me feel like a good f My salesperson Rick Brackley is a very knowledgeable, easy going guy that truly cared about finding me the perfect car and made me feel like a good friend. Chuck helped tremendously in the process with max trade value for my wrecked mini van and getting the right loan and monthly payment to fit my income. Wes put it all together and worked hard to assure I had 3 yr warranty with gap coverage for only a few buck more per month. GO TO THORNTON IN DOVER ACROSS FROM MACK'S ICE CREAM... you will be treated like family and have a great experience... Most of all you will drive away in the car of your dreams... BIG THANKS TO ALL YOU GUYS...and I will bring that chicken I promised... Oh, which reminds me... RICK OFFERED ME A PIECE OF CHICKEN FROM HIS Lunch when I mentioned I hadn't eaten all day... Doesn't get much better than that... More

My experance at Thorton Automotive Let me first say this is my 2nd time buying from this dealership in 3 years. I am still enjoying the first truck I bought 3 years ago. My contact [or Let me first say this is my 2nd time buying from this dealership in 3 years. I am still enjoying the first truck I bought 3 years ago. My contact [or salesman] is Carey Myers. I wish I could put into words the experience buying a vehicle is with his help. I would recommend Carey %110. For the 3 years since my 1st buy Carey has sent me information about dealership specials and birthday cards without fail. When my young son said he needed a good used truck I knew just the man to call. I called Care Myers at 8:00 am on a Friday morning asking for a late model Dodge Ram. By 4:00 pm we were out the door with the exact truck my son wanted. Thank you so much Carey for all the hard work you did to make the deal come together so quickly. I will always trust you to make the deal I can do. Thank you, Your Friend Foster [Lee] Seymour More

Loving our new Jeep Had a wonderful experience and were well taken care of. The nationwide computer systems were down, so the financing the old fashioned way, which made Had a wonderful experience and were well taken care of. The nationwide computer systems were down, so the financing the old fashioned way, which made things take a lot longer. Not only did they have toys and crayons to keep our 3 year old occupied, Tim also took her for a ride on the golf cart to help keep her entertained. Since we were going to be there past lunch, and they knew my husband has a sugar condition, they even paid for our lunch. We would definitely deal with them again. More

As A Former Car Salesman As a former car salesman myself, I'm always a bit skeptic when going to a dealer, and even more hesitant when going to a used car dealer. After goin As a former car salesman myself, I'm always a bit skeptic when going to a dealer, and even more hesitant when going to a used car dealer. After going to Thornton Auto, I can easily say that it was the right decision. Tim Goelz not only is patient, friendly, and not your typical car salesman - he's also a car guy and owns a very badass Nova. So if you're looking into performance cars (which they have a lot of) Tim is "the car guy" to talk to. After car searching for 2+ weeks I ended up purchasing a very aggressive Mustang Bullitt from Tim and I couldn't be happier with my selection. Which leads me to dealing with Wes Myers: When I worked at my dealership, I was cool with the financing guys, but most customers usually were not happy with them for reasons being : Felt forced to buy gap insurance, extended warranties, tire and wheel warranties and raising their monthly payments due to bank interest rates. WES IS NOT LIKE THE OTHERS. Fair, transparent, and has a good relationship with banks/creditors. He was able to get me an awesome rate for a FIRST TIME BUYER from a dealership. No pressure sales, didn't sell me anything that I didn't wanted - and he actually LOWERED my monthly payment from what I thought I was going to be paying. If you're looking for a pre-owned car (especially pick ups or sports cars) Go there, talk to Tim, talk to Wes, they are truly there to help you throughout the buying experience. If you look on google/dealerrater/facebook they both have 5 stars across the board - and they've earned it. I drove 2.5 hours from NJ to buy a car and I would gladly do it again. Thank you Tim and Wes More

Relaxed,pleasant,efficient Purchased a 2010 Toyota tundra from Thorton auto group Rick was my salesman he was fantastic West was the finance guy and was very efficient overall Purchased a 2010 Toyota tundra from Thorton auto group Rick was my salesman he was fantastic West was the finance guy and was very efficient overall experience was enjoyable and very low stress will return to purchase another vehicle for my wife More

Ford F-150 Tim was great to deal with. No stress and friendly sales made it an easy no hassle purchase. Great attitude and wonderful personality salesman. Super! Tim was great to deal with. No stress and friendly sales made it an easy no hassle purchase. Great attitude and wonderful personality salesman. Super! More

Only a test drive We been looking for a car for several months now and today was just another day to test drive a Jetta. When I walked in the door I was greeted by Tim We been looking for a car for several months now and today was just another day to test drive a Jetta. When I walked in the door I was greeted by Tim Goelz. There wasn't a question that Tim didn't have the answer for. Tim wasn't the salesman that tries to push you to make that important decision. No pressure at all. First time car buying from a dealer made simple and stress free. More

Great experience and Great service We just purchased a Volvo SUV from Thornton Automotive and the great sales assistance and financial service were excellent. Very kind employees who w We just purchased a Volvo SUV from Thornton Automotive and the great sales assistance and financial service were excellent. Very kind employees who went the extra mile to put us in our vehicle! More

excellent After a truly great experience using Thornton's auto body shop, Thornton was my first stop when looking for a quality affordable used vehicle. Tim Goe After a truly great experience using Thornton's auto body shop, Thornton was my first stop when looking for a quality affordable used vehicle. Tim Goelz made me feel comfortable in my search. He listened to what I was looking for and showed me exactly what I wanted. Although preapproved for financing, Wes Myers worked hard to find an even better option, shaving a few % points and saving me money. A+ to both of these guys and A+ to Thornton. They'll be go to for all my future vehicle needs! More

I drove home happy! I love my new vehicle. Thank you Tim Goelz! This was the best car buying experience I have had in years. I got the vehicle I wanted at the payment I love my new vehicle. Thank you Tim Goelz! This was the best car buying experience I have had in years. I got the vehicle I wanted at the payment I wanted. Everyone was so wonderful to work with. The service experience was great. It was nice to call the Service Dept and be treated so good. I will definitely come back for my next vehicle. More