Thornton Automotive Dover

Easy, Fun Purchase The shopping and buying process was streamlined and fun! I'm driving away very satisfied. Tim has met all of my needs, and I will return in the futur The shopping and buying process was streamlined and fun! I'm driving away very satisfied. Tim has met all of my needs, and I will return in the future! More

Very helpful I'll make sure to stop here first every/any time I need a vehicle. Never had such an easy time purchasing a car before especially with the situation I I'll make sure to stop here first every/any time I need a vehicle. Never had such an easy time purchasing a car before especially with the situation I was in. Besides selling me such a clean, reliable car, Courtney is like the best saleswoman ever! Keep up the great work everyone! More

Great Service Courtney was great and helped us through the whole thing. She answered all our questions and would recommend this place to anyone! Will be going back Courtney was great and helped us through the whole thing. She answered all our questions and would recommend this place to anyone! Will be going back for any car buying needs! More

Best ever! So I am from Hanover and I had an appointment at red lion apple ford so I go up for my appointment and come to find out they sold the car and didint b So I am from Hanover and I had an appointment at red lion apple ford so I go up for my appointment and come to find out they sold the car and didint bother calling and telling me. So I figured since I was up that way I would stop at Thornton in Dover to look at a car. Well that was the best decision I ever made. I got there 5 min before they closed not really expecting anyone to great me but they did. Courtney let me test drive the car and I filled out all of the paperwork that day. These guys are awesome from Courtney to chuck. More

Great all around from buying and servicing This is our third time we bought vehicles from them.It is very trust worthy.I know if you have a problem with your purchase they certainly take care o This is our third time we bought vehicles from them.It is very trust worthy.I know if you have a problem with your purchase they certainly take care of business.John R. was a great salesman he did not pressure us..He left us tell him what we needed and the price we were looking for. Thank you John for going way above for us..If we ever need a vehicle in the future we will be back.Hopefully my friends too..The service department is awesome too calling Robin first thing in am,telling her my problems she said what time can I be in I said now she said ok.A couple of seconds later a man sitting at the desk ask me about my car..seriously I don`t think it was a half hour he was back with solutions.No where at any dealership it was this fast.they actually had a rental for me sitting there..I needed to let it there to let the paint dry good.To Robin and the whole service team you are all awesome..couldn`t ask for any better service.Also thank you all up in sales.You all helped..awesome job .Thank you very much. More

#one of a kind service The staff at Thorton are like no other, to name a few Tim Goelz, Wes Myers, and Chuck Warfield. These men gave exceptional above and beyond service. T The staff at Thorton are like no other, to name a few Tim Goelz, Wes Myers, and Chuck Warfield. These men gave exceptional above and beyond service. These gentleman are true class acts!! I felt like I achieved the all American dream. When I left, I felt like back in the days when working hard for your money, getting a really good deal on a purchase and feeling really good about it was the goal. I felt great about the product and the service, these days that doesn't happen much so again bravo to Thorton and the above gentlemen I just mentioned. You have made an impact and a customer for life. More

My worst nightmare to my dream jeep!!! These guys are just too awesome, even with my complex situation they made sure I was driving out of their lot happy & safe. Not once but TWICE! I'll a These guys are just too awesome, even with my complex situation they made sure I was driving out of their lot happy & safe. Not once but TWICE! I'll always come back, no doubt. More

Treated well Entire staff was very friendly. They worked hard to get financing for my son. They were fairly busy that Saturday and the process was rather lengthy Entire staff was very friendly. They worked hard to get financing for my son. They were fairly busy that Saturday and the process was rather lengthy but still felt that they took care of us. More

One word. INTEGRITY Due to our own circumstances we did not go through with our purchase but I would without any hesitation recommend Thornton Automotive Dover. All of th Due to our own circumstances we did not go through with our purchase but I would without any hesitation recommend Thornton Automotive Dover. All of the employees were welcoming, friendly and knowledgeable. Also management was very helpful and and tremendously understanding. Thank you for your time and courtesy. More

Amazing Customer Service We were looking for a car for our daughter who just got her license. We knew we didn't want to spend much for a first car, but we wanted something sa We were looking for a car for our daughter who just got her license. We knew we didn't want to spend much for a first car, but we wanted something safe and reliable. We explained our needs to Kevin Shiffer who was able to help us find what we were looking for. Kevin was very helpful and wonderful to deal with. This is the 4th vehicle that we have purchased from Brookside/Thornton in Dover. Thank you to everyone who made this an exciting experience for our daughter and a pleasant business transaction for her parents. More