Thornton Automotive Dover

Excellent Customer Service and Overall Experience Tim provided me with excellent service by answering all of my questions and concerns as a first time buyer. He was very patient and went out of his w Tim provided me with excellent service by answering all of my questions and concerns as a first time buyer. He was very patient and went out of his way to make sure I had a great experience. More

Above and beyond for their customers The moment I stepped out of my car, I was greeted by Courtney. From that point on, she did everything she could to make my car-buying experience as sm The moment I stepped out of my car, I was greeted by Courtney. From that point on, she did everything she could to make my car-buying experience as smooth as possible. I had my car to trade in as well as another one parked in a separate location, and was taken by Courtney to retrieve it. Not only that, but she also took me back to that location later to retrieve the title. While awaiting the paperwork, all of the staff made me feel comfortable and at home. Lastly, I decided not to trade in the car I drove in with and, once the deal was done, I drove my car home while Courtney followed me in my new truck and her manager Chuck followed us his car just so I wouldn't have to return to Thornton later to pick up my car. I would highly recommend Courtney and Thornton Automotive to anyone looking to buy a new car. More

Integrity in a car dealer? There are some details I'll leave out due to the embarrassment of the truck I drove in with and the hassle it caused the poor guys. Suffice to say, t There are some details I'll leave out due to the embarrassment of the truck I drove in with and the hassle it caused the poor guys. Suffice to say, the folks at Thorntons came through for me and got me into a newer truck for as near the price I wanted as possible. The whole process really was as painless as possible. They even were able to find a lower interest loan for me than my bank was able to provide (very low rate, btw). Thanks guys! More

Happy Customer!! Courtney was amazing! She is very knowledgeable and she went out of her way to make my experience a great one! I would definitely recommend her and Th Courtney was amazing! She is very knowledgeable and she went out of her way to make my experience a great one! I would definitely recommend her and Thornton Automotive for your vehicle needs and desires!! Thanks Again! More

Wonderful, professional and helpful The team at Dover's Thornton Automotive is superb. From the moment my husband arrived they made him feel at ease. My husband is Autstic and often over The team at Dover's Thornton Automotive is superb. From the moment my husband arrived they made him feel at ease. My husband is Autstic and often overwhelmed by stress and new sensory experiences. Buying a car can be very stressful, but the caring staff helped us through every step of the way. I cannot express enough how grateful I am for their demonstration of compassion helping my husband feel safe and at ease in their showroom. Carey, Chuck and Wes went above and beyond to ensure our comfort and understanding with every step of the process. We never felt like we were just there to be sold a car. We were making a big descion and they offered their experience and wisdom to help us do that. In my mind, that is huge. Thornton Automotive has life long clients in us due to their superior service and professionalism. We felt welcomed in like family and they in turn made a Christmas miracle happen for us. They kept in communication, worked past closing and searched tirelessly for the right car and bank to create the best situation for our needs. We are so grateful to all of them and will tell everyone we know that Thornton is the place to go for all things auto. We couldn't be happier with our decision on Thornton Automotive. They are the best! More

Great Customer Service! These guys aren't just salesmen! They care about their customers. Tim went above and beyond to get me into the perfect vehicle. I would recommend Thor These guys aren't just salesmen! They care about their customers. Tim went above and beyond to get me into the perfect vehicle. I would recommend Thornton Auto Dover to anyone! More

Courtney was great! We have puchased three vehicles from Thronton Automotive Dover (Previously Brookside Motors). This was our forst experience with Courtney. She was m We have puchased three vehicles from Thronton Automotive Dover (Previously Brookside Motors). This was our forst experience with Courtney. She was most amenable to the issues we raised and helpful in assisting my wife in understanding the features of the Jeep Grand Cherokee Overland we puchased. More

Oustanding customer service Working with Tim Goelz and their sales team was extremely Easy and fun. They where there every step of the way. I would definitely recommend 100% comi Working with Tim Goelz and their sales team was extremely Easy and fun. They where there every step of the way. I would definitely recommend 100% coming to Thornton automotive in Dover, Pa for all your automative needs. Thanks guys for helping me get the car i wanted. Grealty appreciated. More

My Dodge Repeat customers because we were treated like family. The guys went above and beyond to help me get what i wanted. I even brought my daughter here to Repeat customers because we were treated like family. The guys went above and beyond to help me get what i wanted. I even brought my daughter here to buy a car. More

An awesome buying experience. Thank you so much to Tim and everyone for making this experience amazing. You went above and beyond to get me in the vehicle I was looking for. Thank you so much to Tim and everyone for making this experience amazing. You went above and beyond to get me in the vehicle I was looking for. More