Thornton Automotive Dover

First Car Truly a great experience for buying my first car. Tim was very kind and helpful. He never pushed buying a car on me. He helped me find a car that woul Truly a great experience for buying my first car. Tim was very kind and helpful. He never pushed buying a car on me. He helped me find a car that would fit my budget (which wasn’t exactly the easiest.) An amazing experience overall and I’m very happy with the car i got! More

Friendly staff, great experience. Friendly and knowledgeable staff that is willing to go the extra mile to ensure you're treated right and getting the right deal/vehicle for you. Very Friendly and knowledgeable staff that is willing to go the extra mile to ensure you're treated right and getting the right deal/vehicle for you. Very open and honest which goes a long way in creating a transparent sales process. Tim Goelz exceeded expectations once again and I will use his expertise in the future to secure another vehicle. More

Excellent in every respect! This was the fourth vehicle I have purchased here with 3 of the four directly purchased through Wes Myers or Tim Goetz. In every instance they wer This was the fourth vehicle I have purchased here with 3 of the four directly purchased through Wes Myers or Tim Goetz. In every instance they were helpful, professional, and gave me the time and space I needed to make my decision. Tim as the salesman even took me into the garage to show me the work they were doing on my vehicle to bring it up to their high standards. Would recommend this dealership to anyone looking for a pre-owned vehicle! More

Excellent If you want a new or used car this is the place to go. Tim helped me so much. He wasn’t pushy at all he was down to earth and helped me make the right If you want a new or used car this is the place to go. Tim helped me so much. He wasn’t pushy at all he was down to earth and helped me make the right decision for my needs. They helped me get the rate and payments I wanted! The service here is amazing!!! More

Excellent Customer Service and Overall Experience Tim provided me with excellent service by answering all of my questions and concerns as a first time buyer. He was very patient and went out of his w Tim provided me with excellent service by answering all of my questions and concerns as a first time buyer. He was very patient and went out of his way to make sure I had a great experience. More

Above and beyond for their customers The moment I stepped out of my car, I was greeted by Courtney. From that point on, she did everything she could to make my car-buying experience as sm The moment I stepped out of my car, I was greeted by Courtney. From that point on, she did everything she could to make my car-buying experience as smooth as possible. I had my car to trade in as well as another one parked in a separate location, and was taken by Courtney to retrieve it. Not only that, but she also took me back to that location later to retrieve the title. While awaiting the paperwork, all of the staff made me feel comfortable and at home. Lastly, I decided not to trade in the car I drove in with and, once the deal was done, I drove my car home while Courtney followed me in my new truck and her manager Chuck followed us his car just so I wouldn't have to return to Thornton later to pick up my car. I would highly recommend Courtney and Thornton Automotive to anyone looking to buy a new car. More

Integrity in a car dealer? There are some details I'll leave out due to the embarrassment of the truck I drove in with and the hassle it caused the poor guys. Suffice to say, t There are some details I'll leave out due to the embarrassment of the truck I drove in with and the hassle it caused the poor guys. Suffice to say, the folks at Thorntons came through for me and got me into a newer truck for as near the price I wanted as possible. The whole process really was as painless as possible. They even were able to find a lower interest loan for me than my bank was able to provide (very low rate, btw). Thanks guys! More

Happy Customer!! Courtney was amazing! She is very knowledgeable and she went out of her way to make my experience a great one! I would definitely recommend her and Th Courtney was amazing! She is very knowledgeable and she went out of her way to make my experience a great one! I would definitely recommend her and Thornton Automotive for your vehicle needs and desires!! Thanks Again! More

Wonderful, professional and helpful The team at Dover's Thornton Automotive is superb. From the moment my husband arrived they made him feel at ease. My husband is Autstic and often over The team at Dover's Thornton Automotive is superb. From the moment my husband arrived they made him feel at ease. My husband is Autstic and often overwhelmed by stress and new sensory experiences. Buying a car can be very stressful, but the caring staff helped us through every step of the way. I cannot express enough how grateful I am for their demonstration of compassion helping my husband feel safe and at ease in their showroom. Carey, Chuck and Wes went above and beyond to ensure our comfort and understanding with every step of the process. We never felt like we were just there to be sold a car. We were making a big descion and they offered their experience and wisdom to help us do that. In my mind, that is huge. Thornton Automotive has life long clients in us due to their superior service and professionalism. We felt welcomed in like family and they in turn made a Christmas miracle happen for us. They kept in communication, worked past closing and searched tirelessly for the right car and bank to create the best situation for our needs. We are so grateful to all of them and will tell everyone we know that Thornton is the place to go for all things auto. We couldn't be happier with our decision on Thornton Automotive. They are the best! More

Great Customer Service! These guys aren't just salesmen! They care about their customers. Tim went above and beyond to get me into the perfect vehicle. I would recommend Thor These guys aren't just salesmen! They care about their customers. Tim went above and beyond to get me into the perfect vehicle. I would recommend Thornton Auto Dover to anyone! More