Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Thornton Automotive Dover
Dover, PA
815 Reviews
Brookside Motors has changed its name to Thornton Automotive Dover. NOTHING ELSE HAS CHANGED. We have the same ownership, the same highly-trained, dedicated staff to take care of you, the same great reputation, and the same high level of customer service that you've come to expect since 1993! The reason for this name change is mainly for advertising purposes and to be able to combine all of our inventory from our 4 dealerships into one mega site. The Thornton Automotive website will feature over 300 pre-owned vehicles from all of the Thornton Automotive Group stores, making it easier for you to find the vehicle you are looking for! Don't worry, we are still the dealership that you've come to know and love! Stop in and see for yourself and DRIVE HOME HAPPY today!!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 815 reviews
June 05, 2021
Great Experience at Thornton Automotive in Dover !!! Would recommend this dealer to purchase a vehicle and I would also recommend there service department as well !!! Would recommend this dealer to purchase a vehicle and I would also recommend there service department as well !!! More
by Brian
Employees Worked With
Kevin Shiffer
June 04, 2021
Thornton in Dover always has some of the nicest pre-owned inventory around. Prices are always fair and the sales teams does everything possible to get you into what you’re looking for. inventory around. Prices are always fair and the sales teams does everything possible to get you into what you’re looking for. More
by Wmcbride
Employees Worked With
June 04, 2021
I bought my car here a few months ago and I will never go anywhere else. The entire staff was friendly and very helpful. They provided great service with a no pressure atmosphere. Extremely satisfied! anywhere else. The entire staff was friendly and very helpful. They provided great service with a no pressure atmosphere. Extremely satisfied! More
by tmarch
June 04, 2021
Great group of people to work with, my family and I really appreciated everything you did for us to have a smooth experience, would def recommend really appreciated everything you did for us to have a smooth experience, would def recommend More
by angelpee
December 11, 2020
Ill recommend Thornton to buy a vehicle- as long as you don't want to get your vehicle serviced where you buy it. Very nice people but I do not recommend for State inspection. Wife and I bought our last tw don't want to get your vehicle serviced where you buy it. Very nice people but I do not recommend for State inspection. Wife and I bought our last two vehicles here- figured they wouldnt nickel and dime us inspecting those vehicles.. WRONG. Quoted me 2300-2900$ to inspect my 2007 Silverado. Rust issues. Dent here or there with "sharp edges" LOL. Anyone that knows anything about inspections knows that there's a very subjective component that directly effects what you pay. Well lets just say Thornton has expensive perspective because I just walked out of my normal guy fully inspected for 40.28$. Less than I ended up paying Thornton just to look at it! Insane. Save your money, go to little guy for inspection, service and maintenance! And unfortunately no buying your cars here doesn't help out the subjectivity! More
by gabe
Employees Worked With
Kevin Shiffer, Courtney Smith
September 13, 2020
Drove 3 1/2 hours on a Saturday for a specific model and everyone was more than accommodating for us. They stayed late for my convenience and Chuck and Ryan Lynch (our salesman) worked and worked to get us everyone was more than accommodating for us. They stayed late for my convenience and Chuck and Ryan Lynch (our salesman) worked and worked to get us a deal. One I really don't believe we would have gotten elsewhere. They handled and worked with my situation much better than the first dealership I had initially gone to. I highly recommend these guys. No matter which employee walked past you, you were greeted with a smile and everyone was extremely friendly. Chuck and Ryan, thank you! All I can say is, keep on doing what you are doing! More
by jsmith7751
December 06, 2018
Terrible Sales I bought a car their 1 year ago and pulled out the paper work and noticed that I signed for some xxxxxxxx insurance that cost over 3,000 dollars and c I bought a car their 1 year ago and pulled out the paper work and noticed that I signed for some xxxxxxxx insurance that cost over 3,000 dollars and come to find out when I called zurich I was not on the paper work. I bought a 2013 Vehicle from the with 78,000 miles and paying 20,000 for this car now you tell me is that good business. I don't think so. I could of bought a brand new one for that price. More
by judiones
Employees Worked With
Wayne Hawksworth, Tim Goelz
November 23, 2018
JC a man of his word. I want to thank JC Medina for the suburb job he did at helping me get my Sonata, I have gotten a lot of comments about how I couldn't have gotten a be I want to thank JC Medina for the suburb job he did at helping me get my Sonata, I have gotten a lot of comments about how I couldn't have gotten a better car. More
by DFrane722
Employees Worked With
JC Medina
November 09, 2018
A salesman I can trust Hi my name's Richard Green. I purchased a 2007 Ford f150 from THORNTON AUTOMOTIVE about a 6 weeks ago. My salesmen was JOHN RANDALL. I waited to c ho Hi my name's Richard Green. I purchased a 2007 Ford f150 from THORNTON AUTOMOTIVE about a 6 weeks ago. My salesmen was JOHN RANDALL. I waited to c how I'd like the truck first b4 I would write a review. Well I love my purchase. Now here's a story. I notice that my interior light wasn't totally working right. I called and let JOHN know. HE informed me that it was not under my warranty. So I accepted that because it was true. But it didn't end there. JOHN found me an interior light anyway and shipped it to me at no cost. That a salesman and a dealership that I want to do business with. When I look to upgrade my truck I'm going back to THORNTON and I suggest u do to. Thank you JOHN More
by Rgreen854
Employees Worked With
John Randall
November 01, 2018
DROVE HOME HAPPPY I just purchased a 2016 GMC from this dealership. I am a returning customer. The staff was very friendly and helpful. Most of all they want to earn bu I just purchased a 2016 GMC from this dealership. I am a returning customer. The staff was very friendly and helpful. Most of all they want to earn business and they are out to help the customer first and foremost. We arrived at a deal that met my needs and I could not be happier. Thanks to the entire sales and finance staff I drove home happy!! I would recommend this dealership to whoever I know is looking for a car. Lisa Heisey Dover Pa. More
by lheisey
