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Thornton Automotive Dover

Dover, PA

4.9
820 Reviews
Brookside Motors has changed its name to Thornton Automotive Dover. NOTHING ELSE HAS CHANGED. We have the same ownership, the same highly-trained, dedicated staff to take care of you, the same great reputation, and the same high level of customer service that you've come to expect since 1993! The reason for this name change is mainly for advertising purposes and to be able to combine all of our inventory from our 4 dealerships into one mega site. The Thornton Automotive website will feature over 300 pre-owned vehicles from all of the Thornton Automotive Group stores, making it easier for you to find the vehicle you are looking for! Don't worry, we are still the dealership that you've come to know and love! Stop in and see for yourself and DRIVE HOME HAPPY today!!
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3885 Carlisle Rd

Dover, PA

17315

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Showing 820 reviews

September 29, 2023

Great, knowledgable and helpful sales people. The thing that sold me on Thornton was a great deal. I have referred them to others to go there to get the best deal ever. More

by Steve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Cabot
September 29, 2023

Very good place to look for a vehicle , huge selection to choose from Casey was awesome as was everyone to deal with . More

by mskelton222
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Wes Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Warfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Cabot
September 27, 2023

My first experience with Thornton. Purchased a set of tires. I was very pleased with the service both in the office and shop. Their wait area was very comfortable. More

by RonL
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Philip Kugle
September 27, 2023

They were very friendly and very helpful I would recommend the car sales staff as well as the service department to all my friends More

by hhite94965
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Lynch
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2023

Great selection of quality late model low mileage vehicles. Especially love their service department. Very responsive and quality work. Phil in service department has been awesome and responsible for More

by JGOSNELL
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Phil Nogle. Service depaartment, Casey Cabot
September 25, 2023

Do’s good work. Am not happy about the online scheduling as it doesn’t work. Made an appointment online and thought they would contact me to confirm. But NO I had to More

by Neimanpse
Recommend Dealer
Yes
Employees Worked With
Service
Sep 27, 2023 -

Thornton Automotive Dover responded

Mr. Neiman, I looked into your issue and found that your particular service request was submitted on a holiday and unfortunately was missed by our service department the following day. There is no excuse for this and the situation is being addressed as we speak. Please accept our deepest apologies. This is very uncharacteristic of how we do business and we hope that this does not deter you from using our service department in the future. We received 5 service requests and your request was the only one to not be contacted. Thank you for bringing this to my attention. ~Wes Myers, General Manager

September 22, 2023

Does a great job with with an oil change, almost like a mini state inspection to identify things that could cause major issues down the road. More

by HIGGINS3003
Recommend Dealer
Yes
Employees Worked With
Entire Service Dept
September 22, 2023

This the only garage that will give you an honest answer to all your questions More

by KHERSHEY668
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wes Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Shellenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2023

Was very pleased dealing with the salesman Ryan and Wes. They made the buying process very easy. More

by amylrussell22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wes Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Lynch
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2023

Great cars and service as well as a pleasure to deal with. Very please with your dealership More

by wydawgs26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Lynch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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