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Thornton Automotive Dover

Dover, PA

4.9
815 Reviews
Brookside Motors has changed its name to Thornton Automotive Dover. NOTHING ELSE HAS CHANGED. We have the same ownership, the same highly-trained, dedicated staff to take care of you, the same great reputation, and the same high level of customer service that you've come to expect since 1993! The reason for this name change is mainly for advertising purposes and to be able to combine all of our inventory from our 4 dealerships into one mega site. The Thornton Automotive website will feature over 300 pre-owned vehicles from all of the Thornton Automotive Group stores, making it easier for you to find the vehicle you are looking for! Don't worry, we are still the dealership that you've come to know and love! Stop in and see for yourself and DRIVE HOME HAPPY today!!
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3885 Carlisle Rd

Dover, PA

17315

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Showing 815 reviews

September 25, 2023

Do’s good work. Am not happy about the online scheduling as it doesn’t work. Made an appointment online and thought they would contact me to confirm. But NO I had to More

by Neimanpse
Recommend Dealer
Yes
Employees Worked With
Service
Sep 27, 2023 -

Thornton Automotive Dover responded

Mr. Neiman, I looked into your issue and found that your particular service request was submitted on a holiday and unfortunately was missed by our service department the following day. There is no excuse for this and the situation is being addressed as we speak. Please accept our deepest apologies. This is very uncharacteristic of how we do business and we hope that this does not deter you from using our service department in the future. We received 5 service requests and your request was the only one to not be contacted. Thank you for bringing this to my attention. ~Wes Myers, General Manager

September 22, 2023

Does a great job with with an oil change, almost like a mini state inspection to identify things that could cause major issues down the road. More

by HIGGINS3003
Recommend Dealer
Yes
Employees Worked With
Entire Service Dept
September 22, 2023

This the only garage that will give you an honest answer to all your questions More

by KHERSHEY668
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wes Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Shellenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2023

Was very pleased dealing with the salesman Ryan and Wes. They made the buying process very easy. More

by amylrussell22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wes Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Lynch
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2023

Great cars and service as well as a pleasure to deal with. Very please with your dealership More

by wydawgs26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Lynch
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2023

Very satisfied with my purchase, excellent customer service, they work with you in any way possible! More

by hazel9209
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Lynch
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2023

Been dealing w thorton of dover for many years, they have always helped our family w many things. This time I bought a SUV for myself. Was an easy sale and the entire process was smooth and painless. Can't t More

by REWTIGR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wes Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Shellenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2023

Excelente servicio, buen trato y comodidad. Inventario muy variado, facilidades limpias. Excellent service, good treatment and comfort. Very varied inventory, clean facilities. More

by miguel_velez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Shellenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Cabot
September 12, 2023

They did fix Brad truck I would like to thank. Yous for taking care of it More

by Zeiglersherry24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wes Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Shellenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Cabot
Sep 12, 2023 -

Thornton Automotive Dover responded

Thank you so much for great review, Sherry!!

September 12, 2023

The staff is very friendly and profession in their dealing not with just me but all the other people in the shop that day. More

by JTN1902
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
UNKNOWN
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