Thomson Chrysler Dodge Jeep Ram FIAT

I special ordered my Challenger. Paid the deposit and waited patiently for her to arrive. Got a phone call saying, "we think it came in" so I went down the next day. The deal we made before on our trade waited patiently for her to arrive. Got a phone call saying, "we think it came in" so I went down the next day. The deal we made before on our trade wouldn't be honored. So I had to leave the dealership to try and sell our car elsewhere during a rainstorm; wasn't pleasant. The next day get told they can come up enough to meet my minimum trade-in agreement. Go to get my car and discover it already had 27 miles on it! The sales manager who I ordered the car through told me the car was tested at the plant, the SRT track, and by their mechanic(s). Seeing that he seemed genuine I took his word for it. However, I had my reservations and contacted FCA and told them about the mileage and that I discovered a Top Speed recording of 111 MPH. FCA instructed me I had to take ownership for them to assist me first, so I did, reluctantly. That same day, I told the Sales Manager my discovery of the 111 MPH and he said, "none of my salesman drove your car, it was the mechanics" and that was it; he didn't care the car was abused beyond being driven 27 miles. FCA contacted me two days later and told me no testing was done on my car between the plant and the dealership. My submitted pictures of the odometer reading, Top Speed recording, and tire psi rating display at the time of delivery were proof of abuse and negligence. These guys may seem legit, but they're liars and car molesters. I even got asked bt a salesman when I had to go back a third time if I've gotten her on yet. I told the salesman I don't xxxxxx my cars and I take it easy during the break in period! This was my second time doing business with this dealership, and it will be my last! They have no respect for cars or clients! I've already put 430 miles on my new Challenger in just 3 days due to driving back and forth to their dealership. With the initial day of shenanigans, I drove over 600 miles just to complete the deal on this Challenger which showed my commitment to do business with them, but they couldn't even respect my car or me to just let her sit at the lot till I picked her up. I'll never again due business with this dealership! Statesboro CDJR and Milton Ruben Augusta CDJR are my go to dealers from now on! More

I was looking around for a car to buy and I decided I would go to Chrysler dodge in Thomson GA and I’m glad I did I ended up buying 3 cars from them within the week I dealt with Alex and Matt and they we would go to Chrysler dodge in Thomson GA and I’m glad I did I ended up buying 3 cars from them within the week I dealt with Alex and Matt and they were amazing people they made me feel at home, they explained everything to me from the paperwork all the way down too the features on the car and what they did.they didn’t rush through to get me out and they both had amazing personalities as well thank you so much for your hospitality while I was there i will never go to another place to buy a vehicle but here you guys rock!!! This is what makes a company great thank you!!! More

Sold a Jeep I had a deposit on. I put a 1000.00 deposit on a new Jeep. We were waiting for parts to fix for recall. 6 weeks later the Jeep was sold to someone else. I was told sorr I put a 1000.00 deposit on a new Jeep. We were waiting for parts to fix for recall. 6 weeks later the Jeep was sold to someone else. I was told sorry can order another one. Salesman was very rude. Even though it was entirely his fault. All he had to do was put a sold sticker on it. More

Jessica Robles is one of the kindest people I have ever met. She kept me informed about my service. I really appreciate her! She’s great! met. She kept me informed about my service. I really appreciate her! She’s great! More

worst dealer around false advertising on new truck that was actually used fleet truck would not show me actual invoice price never offered test drive said discount was on false advertising on new truck that was actually used fleet truck would not show me actual invoice price never offered test drive said discount was on trucks on lot only WOW I am trying to get Chrysler main office or district rep involved More

Amazing I met a woman she mentioned Mel's name. She bought her car from him. I never contacted anyone and they called me then he called me twice. Floored to s I met a woman she mentioned Mel's name. She bought her car from him. I never contacted anyone and they called me then he called me twice. Floored to say the least. This is one for the history books. His message on the second voicemail was Angelo give me a call I think I got something found for you! Here's a dude I've never spoke to or met. First class all the way More

Lies and no return calls They lie to get your money and then ignore you when you have questions. Was promised stuff then never fell through . Crap dealership. Bought a truck w They lie to get your money and then ignore you when you have questions. Was promised stuff then never fell through . Crap dealership. Bought a truck wished I went somewhere else. Or never bought the truck More

They really care On Tuesday January 29th I visited Thompson Chrysler Jeep at 2158 Washington Road in Thomson Georgia. Stupendous customer service was rendered. I just On Tuesday January 29th I visited Thompson Chrysler Jeep at 2158 Washington Road in Thomson Georgia. Stupendous customer service was rendered. I just want to make mention of David P he was our Tech he took care of the recalls that were due to be serviced on our vehicle. The service Administration April was fantastic. But my special thanks, graditude and appreciation goes to Andrea the Warranty adm. Top notch in customer care like no other. what a team of dedicate employees. More

New car buyer Our salesman, Seth McHenry was outstanding..He was very thorough in explaining the details of our new Jeep purchase..!! Mike Connor was very helpful Our salesman, Seth McHenry was outstanding..He was very thorough in explaining the details of our new Jeep purchase..!! Mike Connor was very helpful when closing our deal and pointed out extra coverage which we purchased. More