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Thomson Chrysler Dodge Jeep Ram FIAT

Thomson, GA

4.0
303 Reviews
At Thomson Chrysler Dodge Jeep Ram we make buying easy! One of the reason's we have some of the highest customer satisfaction reviews in the area, is because we strive to deliver excellent customer service. If we fail to do so, for any reason, we are always here listen to our customers and act quickly to turn things around. With 8 acres of new Chrysler, Dodge, Jeep and Ram's serving the CSRA and Augusta area you'll find hundreds of vehicle of all makes and models. We are easy to find just off I-20 exit 172. Call us anytime, we have staff standing by long after the store is closed. We make buying easy is more than just a slogan. For us, it's a promise.
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2158 Washington Road NE

Thomson, GA

30824

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Showing 303 reviews

October 07, 2022

Every one has been outstanding and friendly and always professional very pleased with the truck and the service we received thank you very much for your help business and your help and support one of my e More

by bds316777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mac McAlister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Wilmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Platt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Myricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Newsome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Flanders, Mel Wall, Web Samuels
September 12, 2022

We worked with Ali Bailey to purchase our new jeep Sahara earlier this year, and plan to buy a new truck next year. We will be returning to your dealership and working with Ali again on this new truck purcha More

by Karlaleigh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Bailey
Sep 13, 2022 -

Thomson Chrysler Dodge Jeep Ram FIAT responded

Thank you for sharing this wonderful feedback with us, Karlaleigh! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to continuing to support you in the future!

April 28, 2022

Ordered a vehicle four months ago from Alex Johnson and still no update on the status. I put 1000.00 down to order and they can't get the vehicle. Other dealerships have gotten their customers ordered truc More

by Stan
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Johnson
Apr 29, 2022 -

Thomson Chrysler Dodge Jeep Ram FIAT responded

Hi Stan, we're so sorry for any delays you've experienced with regards to your purchase. We sincerely appreciate your patience as we work to complete our orders in a timely manner. If you have any questions, please feel free to reach out to us at 706-843-6991.

April 12, 2022

Marty in sales is a treasure. I can not say enough about ole Mopar Marty. Great guy and got me an excellent Scat Pack. More

by Coty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty, Mel Wall
Apr 13, 2022 -

Thomson Chrysler Dodge Jeep Ram FIAT responded

Hi Coty, we're thrilled to hear that you had a great experience working with Marty! Thank you for choosing Thomson CDJR, and enjoy your new Dodge!

March 31, 2022

Great people. Very nice and very accommodating. Never had a problem with sales or service. More

by Nanderson8245
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh W.
Apr 04, 2022 -

Thomson Chrysler Dodge Jeep Ram FIAT responded

Thank you so much! We appreciate your feedback and kind words for our team. Please let us know if we can ever be of further assistance!

March 11, 2022

The service department at this dealership is exemplary. I bought a new truck there two years ago, and they have been the only ones to service it, because they always do such a great job. Straight forward i More

by Rkanipe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Newsome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Thomson Chrysler Dodge Jeep Ram FIAT responded

We're so happy to hear that you had a great experience here! Thank you so much for taking the time to share your review!

February 13, 2022

Very pleasant experience with the entire staff, Mike Kent was absolutely easy to work with , no hassle, just down to earth, extremely funny all while conducting business... If you're searching for a vehicle More

by ROWEDERRICK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Platt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Kent, Andrew Lokey
Feb 15, 2022 -

Thomson Chrysler Dodge Jeep Ram FIAT responded

We're so happy to hear that Mike was able to make your experience great! Thank you for sharing your positive review with us!

February 08, 2022

They are always friendly. I’m not great with cars but they always make sure I have all the information on what I need. More

by Leah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Newsome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Thomson Chrysler Dodge Jeep Ram FIAT responded

Thank you for sharing your positive feedback, Leah! We're glad that our team made sure you were well informed!

February 06, 2022

They did a great job, just wish they would have mentioned how much they were going to charge me for the labor for a rear brake job BEFORE they did the work. I ended up spending $400 for a rear brake job and More

by Slowpoke3000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Newsome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2022 -

Thomson Chrysler Dodge Jeep Ram FIAT responded

Thank you for taking the time to share your thoughts with us. We're so sorry to hear of this miscommunication during your appointment. If you have any further questions or concerns, please feel free to contact us at 706-508-6873.

January 31, 2022

Excellent customer service. Minimal wait time. Everyone nice and friendly. Always have a positive experience. More

by nbs1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Newsome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

Thomson Chrysler Dodge Jeep Ram FIAT responded

Thank you for taking the time to share your positive feedback! We're so happy to hear you had a great experience!