Thomson Chrysler Dodge Jeep Ram FIAT

I truly enjoyed the overall customer service and also the lengths Matt Platt went to in order to make me as happy as possible. My payment amount is the only issue that gives me pause (its on the high side), lengths Matt Platt went to in order to make me as happy as possible. My payment amount is the only issue that gives me pause (its on the high side), although that is to be expected on a new vehicle. More

I was looking for a new Dodge Charger or Challenger being that I was already a Dodge owner. I had been working with another dealerships prior to contacting Thomson Chrysler Dodge Jeep Ram. I explained to ea that I was already a Dodge owner. I had been working with another dealerships prior to contacting Thomson Chrysler Dodge Jeep Ram. I explained to each dealership how I was looking to be at a certain cost and that I didn't want to have a "BIG" car payment. Treated so poorly at the last dealership (KIA of Augusta) Augusta, GA., I also asked for one solid fair price because I did not want to haggle over price, I just wanted the best price up front. ONLY ONE Dealership honored my wishes. Thomson Chrysler Dodge Jeep Ram! This was the first GOOD experience I've ever had at ANY dealership in my life. -Mr. Mike Crook and Mike Stephens were my saviors. Mr. Crook followed up with the internet inquiry that I did the night prior and did not waste any time providing me with exactly what I asked for. He listened and respected my wishes. I received a good fair price the very first time. There was no haggling and NO pressure. When I arrived at the dealership.... LATE. I might add, EVERYONE was extremely nice to me and did not make me feel uncomfortable whatsoever. Even though I was late and they were closing, they stayed late to help me and did it with a smile, which shocked me. And, by the way, their smiles were not fake either. They genuinely gave me the impression they were perfectly fine staying to help Mr. Crook had already given all of my info and expectations over to Mr. James Smith (Sales Manager I think) by the time I arrived at the dealership. Mr. Crook was instrumental in showing me the vehicle and teaching me things I needed to know about my new vehicle. He said I could call him anytime if I had any questions. Once it was time to pay for my vehicle, Mr. Crook introduced me to the sales closing Manager Kenny Dukes in Finance. I was thinking to myself.... "Here we go.... this is where they'll try to sell me all this extra stuff I don't need and there will be some fine line stuff and the price to add on the GAP Insurance and warranty will be a much higher price than what was quoted.", However, to my surprise, the bottom line was a GREAT OFFER. I honestly couldn't be more happy with this vehicle purchase and WILL be buying a DODGE CHALLENGER in the future from THIS dealership. When you go to Thomson Chrysler Dodge Jeep Ram know that they will take care of you and you will leave a SATISFIED CUSTOMER. I give you my word.... they really care and WILL address your concerns and do whats necessary to resolve any issues. I am extremely pleased with my vehicle AND the purchase over all. In closing I'd just like to say.... Thomson Chrysler Dodge Jeep Ram cares about EVERY purchase, EVERY Sale, EVERY customer...and doesn't just want your business ONE time.... but rather, they want to earn your trust and business for all future purchases too. They are definitely a cut above in the Dealership market. In closing to show how "ABOVE THE REST" they are Another great salesman Mike Stephens grove the new car ALL the way back to my house because I couldn't drive to cars home. Who can top that! Again Thanks to the Thomson Chrysler Dodge Jeep Ram Team for taking care of me! #DODGEGIRL #2014CHARGER #CUSTOMERSATISFACTION More

This is a recommendation for Troy Benson. The only reason we stay with Thomson Chrysler Dodge Jeep is because of Troy Bensons Professionalism, knowledge and attitude in the service section. Mr. Benson deserv we stay with Thomson Chrysler Dodge Jeep is because of Troy Bensons Professionalism, knowledge and attitude in the service section. Mr. Benson deserves a raise and promotion and definately should be the service manager. He does the job anyway. Unfortunately Thomson has many problems but as long as Troy stays in charge of service we will continue to use the service area. More

Great dealership that was very helpful. They had a vehicle matching my preference shipped the the dealership in order to make the sale. Upon arrival there was a chip in the good which they fixed free vehicle matching my preference shipped the the dealership in order to make the sale. Upon arrival there was a chip in the good which they fixed free of charge. More

The salesman, Ronnie Williams, was very pleasant, low pressure and had a genuine desire to make us happy and get us into a car that we could afford. Ronnie worked very hard to get us in a car that we wou pressure and had a genuine desire to make us happy and get us into a car that we could afford. Ronnie worked very hard to get us in a car that we would be happy with and that met our budget needs. The class of customer service that we received was second to none. Thomson Chrysler's employees know how to treat customers and we will recommend them to all of our friends and family without hesitation! Thank you Thomson Chrysler and Ronnie Williams. More