Thompsons Toyota

Personable and Knowledgeable Sales Person Craig Amolsch was our sales person. When we first contacted him and told him were doing our research, he did not put on the typical sales pressure to Craig Amolsch was our sales person. When we first contacted him and told him were doing our research, he did not put on the typical sales pressure to get a car sold before we left the lot. He answered our questions thoroughly and encouraged us to return. When we did return he took the time to make certain our concerns were addressed during the process. I would recommend him to our friends. More

No Pressure Excellent Service I found my car through Golden 1 Credit Union's Preferred Partner website. The car I initially wanted was sold, but my backup selection was still avail I found my car through Golden 1 Credit Union's Preferred Partner website. The car I initially wanted was sold, but my backup selection was still available. My salesperson was very laid back and easy going. He made the whole experience enjoyable and easy. The location of Thompson's is really nice and I didn't feel pressured into anything, which I appreciate. The only thing I would caution is the cars you see online may not be what you find on the lot. The car I purchased still shows on the Golden 1 site as does the car I originally wanted. I checked Thompson's site and they removed both cars. I would check their site to be sure it's still there and call to make an appointment to test drive it. I wouldn't hesitate to recommend this dealership to anyone and when I am in the market for a truck, I will be back! More

Oil change I went in for a scheduled oil change. After the oil change was done, I was approached by a service tech who stated that my matrix had oil seepage and I went in for a scheduled oil change. After the oil change was done, I was approached by a service tech who stated that my matrix had oil seepage and that I would need to replace the oil pan gasket at a cost of $430.00. I was also told that the gasket could fail at anytime and that I should have this repair done soon. I had my car looked at by another garage and it turns out that my car did not have an oil leak. I will never return to Thompson's toyota for service or another car purchase! More

Beware - Bait & Switch Take caution of the bait and switch practices of the internet sales dept. While looking for a 4Runner in the TRD Pro trim, I made contact through a ca Take caution of the bait and switch practices of the internet sales dept. While looking for a 4Runner in the TRD Pro trim, I made contact through a cars.com listing advertising the vehicle at $43,680. Through inquiry, I was told the vehicle advertised was sold before it was even built, and I was subsequently probed for interest in different trims. Later, I was notified by the internet sales dept. that they would be receiving an additional vehicle allocation, and that the vehicle would be sold at $47,300. The cars.com listing is still up advertising the lower price to bait the customer, but never intends to sell at this lower price for TRD PRO 4Runner trim; this is a bait and switch practice, illegal, and a scam. Remove the listing. More

20,000 mile service Excellent customer service, as per usual! The service rep, Austinwas courteous and informative. He kept me updated on the service status and made sure Excellent customer service, as per usual! The service rep, Austinwas courteous and informative. He kept me updated on the service status and made sure I was satisfied after the work was done!! More

tires and alignment I bought 4 tires and an alignment. Since it would take a little time, I asked if I could ride the shuttle to a friend's house (15 mins away). When I I bought 4 tires and an alignment. Since it would take a little time, I asked if I could ride the shuttle to a friend's house (15 mins away). When I wanted to return, I called them and they sent the shuttle to pick me up. It was all done. I ate some of the free snacks and drove away. It couldn't be easier than that. More

pleasant and professional Service center was clean and a good atmosphere - Service writer was professional and polite. this is all I have to say - will return for other servic Service center was clean and a good atmosphere - Service writer was professional and polite. this is all I have to say - will return for other service needs More

Very good used car buying experience. Roy didn't pressure us into any particular make or model, but instead found out what we were looking for and helped us make an informed decision about Roy didn't pressure us into any particular make or model, but instead found out what we were looking for and helped us make an informed decision about our purchase. Throughout the process we were given excellent hospitality and service and have no reservations about recommending this dealership. More

A job well done. Always exceptional work executed professionally. Jim Batten is the ultimate professional. He always goes the extra mile to ensure the job is well don Always exceptional work executed professionally. Jim Batten is the ultimate professional. He always goes the extra mile to ensure the job is well done and the customer is happy with the end result. More

Thompsons Toyota is great! I went down to look at a new truck that they showed on the Web site. Get down to the dealership and take it out for a test drive. Got back and the sal I went down to look at a new truck that they showed on the Web site. Get down to the dealership and take it out for a test drive. Got back and the sales team had an answer for all of my questions. So I told them I wanted to think about it for a bit. I must have drank a gallon of the coffee that is offered. I walked back up to the salesman who went on a test drive with me and told him I want to buy the 2015 tacoma! He was friendly and quick. I enjoyed my visit and no pressure buying experience. My new truck has made me very happy. More