Thompsons Toyota

I recently purchased a used Toyota truck from your dealership. Paul Devos was the first person I spoke with, and from that moment on my experience couldn't have been better. Tim Deklotz helped me fin dealership. Paul Devos was the first person I spoke with, and from that moment on my experience couldn't have been better. Tim Deklotz helped me find a truck that fit perfectly with what I wanted and was within my family's budget. After meeting with Tim, I spent a considerable amount of time with Paul as we filled out the paperwork needed to get me on the road. He was very knowledgable and also very personable. We were quickly sharing family stories which made me feel like I was doing business with a long time friend, something one doesn't encounter very often in today's business environment. My next stop was to see Robert Amador. He made me feel right at ease, and he did a fantastic job of explaining each of the many documents that needed to be signed. Moreover, he was very patient and enthusiastic when answering my endless questions. In addition to the great people I was able to meet and work with, I was also very impressed with your facility. I found it to be very comfortable. The ability to freely get a drink, muffin, or popcorn while reading the latest magazine or watching TV makes it feel like one is visiting a close friend. I can't help but think that this is due to the friendly, comfortable, and professional environment that Mr. Deklotz helps to foster. If there's anything negative I can say about my experience, it's that I expect to get many years of enjoyment out of our new truck. With this in mind, I don't anticipate having to buy another car or truck for quite some time. However, I will recommend to all of my friends and family that they make the drive to Thompsons to visit Tim, Paul, Robert, Lance, and the rest of your amazing team. Thank you all again for everything. Best regards, Joe Witt More

This was by far the best experience we have ever had buying a vehicle. Our salesperson Matthew Joso was very supportive and genuine throughout the process. We felt like we were dealing with friends, not buying a vehicle. Our salesperson Matthew Joso was very supportive and genuine throughout the process. We felt like we were dealing with friends, not sales people. Both he and sales manager Ryan Turner were transparent every step of the way. We wholeheartedly recommend this dealership, and specifically this sales person, to anyone looking to buy a vehicle without any hassle. More

Nick went out of his way (literally) to meet us at the Thompsons Specialty lot in Cameron Park. He had the truck ready to go on a test drive, explained how the dealership works so our expectations of mak Thompsons Specialty lot in Cameron Park. He had the truck ready to go on a test drive, explained how the dealership works so our expectations of making a deal were realistic. He was helpful, courteous & had great interpersonal skills relating his sports activities & movie expertise which was very engaging & enjoyable. He helped us with the Carfax in detail & helped me arrive at a price I could live with. I have not had a better car buying experience at a dealership in my life. Ryan also worked integrally with Nick to structure the deal we arrived at. He explained how the dealership worked & was highly sincere & thus credible in doing so. Both these guys deserve big kudos on demonstrating what real customer service is. As a result of this experience, I'd recommend this dealership to anyone buying a car. My adult son was with me & he's not easily swayed. He commented that he'd buy a car here as well. Sinceterly, John Paul Jones More

THE BEST NEW CAR PURCHASE I HAVE EVER HAD. PAUL IS THE THE BEST NEW CAR PURCHASE I HAVE EVER HAD. PAUL IS THE BEST,THANKS TO RYAN,TONY,&ROBERT GOOD TRADE-IN VALUE,GOOD PRICE ON NEW TRUCK FASTEST PURCHAS THE BEST NEW CAR PURCHASE I HAVE EVER HAD. PAUL IS THE BEST,THANKS TO RYAN,TONY,&ROBERT GOOD TRADE-IN VALUE,GOOD PRICE ON NEW TRUCK FASTEST PURCHASE EVER 4 HOURS INSTEAD OF THE 8 TO 9 HOURS I HAVE SPEND AT OTHER DEALERS! THANKS TO ALL AT THOMPSONS. More

We had been researching looking at Camrys for several months when we came to Thompson's Toyota. We had gone to another dealership to check out their inventory, but were so turned off by their aggresive a months when we came to Thompson's Toyota. We had gone to another dealership to check out their inventory, but were so turned off by their aggresive approach. We felt lucky to be able to get off their lot! Like most people, we dreaded the ringer that you are put through if/when you want to purchase a car. Tony was very friendly and relaxed when he started the initial conversation. During our test drives, he was knowlegeable and was able to answer all of our questions. There literally was NO pressure at all, and that is why we came back after having looked at other dealerships. When we were introduced to Ryan Turner, we braced ourselves for the high-pressure tactics, but were pleasantly surprised that none of that occured. The price of the car was explained to us, along with their trade-in figure (which was very fair), and they left the rest up to us. To top this experience off, they knew we had to be at a family function, so they made the entire transaction quite speedy and swift. Another positive was the appreciated knowledge of Shannon, in the finance dept. Wow, what a nice guy, and very informative. We will DEFINITELY recommend this dealership to our friends and family, or anyone that is looking for no-pressure, friendly information...whether they are just gathering info or looking to purchase. Thank you to all at Thompson's Toyota! More

We definitely recommend buying your vehicle at Thompsons Toyota! My husband and I had never been to Thompsons before and when we arrived, we met a very amiable and relaxed salesman named, Jim Roth. He gave Toyota! My husband and I had never been to Thompsons before and when we arrived, we met a very amiable and relaxed salesman named, Jim Roth. He gave us the leisure to look at any car we wanted to, he was knowledgeable about the cars and we were able to test drive multiple vehicles without the pressure to hurry up and pick one, which in turn helped us purchase the perfect truck. Overall, our experience at Thompsons Toyota was completely hassle free and surprisingly an enjoyable experience. More

Cooper, Tony B., Danielle, and Robert Amador at Thompson's Toyota made my automobile buying experience well worth the short drive to Placerville from West Sacramento. I never would have imagined th Thompson's Toyota made my automobile buying experience well worth the short drive to Placerville from West Sacramento. I never would have imagined that purchasing a automobile from a dealership could be so easy and enjoyable. When I drove out of the parkinglot, I was so thrilled to know that I made a perfect purchase from such a great dealership. My mother also will be purchasing her new Toyota from Thompson's Toyota later this year because she really like the atmosphere and of Tony B's willingness to help her with her questions. Thank you Thompson Toyota team. More

First off let me say I shopped and researched before buying my 2012 Prius for quite a while. I shopped around at several dealers and this was one of the best I came across on the west coast. The bi buying my 2012 Prius for quite a while. I shopped around at several dealers and this was one of the best I came across on the west coast. The biggest thing for personally was the honesty. I sent out requests from quotes from several different dealers and each one of them gave me way overboard prices. Jon Cooper of Thompsons gave me the best price and it took just one email and I think 1 text message. PHENOMENAL. When I got to the dealership I was greeted by Chuck and guided into the waiting area where they had free refreshments to grab. Chips, drinks, biscotti, etc. Woah. We sat down and waited for Cooper for a few minutes and really felt non threatened as this place is a smaller dealership than we are used to. After a short test drive Cooper had me fill out some paperwork and we got everything in motion. The price was consistent with what he quoted with no extra "hidden fees" tacked on... Minus a CA tire fee (8 bucks). The General Manager came over and congratulated me on the deal and said I had a fantastic rate of 1.99% with my bank (Pentagon Federal) and said they really couldn't do much better. But the real reason he came over was to ask about me buying the extended warranty. I politely declined and he said no problem and left it at that. Fantastic, no pressure. Finally, we walked into the financing guys office, Robert I believe was his name. He was a nice guy, all suited up. He talked about all our options with warranties and such and had me fill out the final paper work, answering any questions I had along the way. A little long going over the warranty, but that is to be expected as they are required by Toyota Corp. I had a small hitch with my bank as they were not a "dealer associated credit union" However, Cooper and Robert talked with them over the phone and got things sorted out for me. Another outstanding job! Cooper walked me out, explained anything I needed to know about the car and they even walked me around to the Maintenance department introducing me. Seriously? That was cool, totally felt like I was joining a team. If you are even REMOTELY close to this place, buy your next car from them. You will not regret it. Thanks again Cooper and his partner Tony and everyone at Thompsons Toyota. edit: Jon even called a few days later to check in to see how I liked the car. So far so good averaging 58mpg and sometimes over 66 mpg. =) More

I just wanted to write and say how pleased I was with the service that I received on New Years Eve from Thompson Toyota Dealership. There was no high pressure selling; I was very comfortable. All of the em service that I received on New Years Eve from Thompson Toyota Dealership. There was no high pressure selling; I was very comfortable. All of the employees above made the sale of my automobile so easy. I particularly want to credit Shannon for finding my 2008 Jeep Liberty. He was of great assistance to me. I really love the car and it appears to be just like brand new. I would certainly go back and purchase another vehicle from them. Thompson Toyota was so accomodating, even to the extent of washing my old Jeep Cherokee for me. Thank you all so much for your excellent service. Patti Riggs More

We have bought several cars over the last 10 years from Thompson Toyota and never had a bad experience. After a terrible experience many years ago at Roseville Auto Mall my wife and I were relieved to find Thompson Toyota and never had a bad experience. After a terrible experience many years ago at Roseville Auto Mall my wife and I were relieved to find Jon Cooper and Thompsons. The staff has always been friendly (and not in that sleazy car person way) and Jon has always been very straight forward in dealing with us in good times and bad. When we are in need of another vehicle, or just some good car advise, Jon Cooper at Thompson Toyota of Placerville is where we go. More