Thompson Used Cars
Baltimore, MD
236 Reviews of Thompson Used Cars
Good dealer Internet price was better than other local dealers and negotiations were very straightforward. I knew what I wanted, so little time was wasted, and C Internet price was better than other local dealers and negotiations were very straightforward. I knew what I wanted, so little time was wasted, and Cliff didn't try to push me at all. One minor complaint was that when I drove away, I saw that the gas tank was nearly empty! I had to stop for gas even before getting the car home. More
Awesome from start to finish. Everyone there was so friendly and accomidating. Usually buying a car is very aggravating because I'm treated like a female (what color do u want or Everyone there was so friendly and accomidating. Usually buying a car is very aggravating because I'm treated like a female (what color do u want or they speak to the male that is with me). The professional at Thompson were totally not like that. It was much appreciated. I have actually told several people about the great deals and the professialism of the staff. More
Great Price and Service I highly recommend Thompson Mazda, they are very friendly and honored a deal that was made mainly by email. I drove 2.5 hrs to pick up my car and I wo I highly recommend Thompson Mazda, they are very friendly and honored a deal that was made mainly by email. I drove 2.5 hrs to pick up my car and I would do it again. When I got there they noticed that the car I brought with me was dirty from bad weather I had driven through and they immediately washed it for me. I also didn’t have a lot of time before I had to head back home and they got me in and out. Great group of guys... More
Shawn was great and very helpful. Shawn was very attentive and helpful. The only reason I didn’t rate this review as a 5 star is because my husband and I had to wait 40 minutes until t Shawn was very attentive and helpful. The only reason I didn’t rate this review as a 5 star is because my husband and I had to wait 40 minutes until the finance manager showed up. I expected the process to be a little faster than normal because we were paying in cash so the wait was a little irritating. Also I noticed that the car jack was missing from my truck where the spare tire is located. More
No BS. No sales bait and switch. Unlike other dealers when I asked for a total price, I got one. All the taxes, fees and miscellaneous charges in one statement. No hassle, no runa Unlike other dealers when I asked for a total price, I got one. All the taxes, fees and miscellaneous charges in one statement. No hassle, no runaround and no BS. I walked in to test drive the car after all the financials were set. No "come on in and we can work something out". No bait and switch. I totally enjoyed buying this car unlike other times I've struggled with other dealers. My only regret? Not going to Thompson first! When you go in, tell John I sent ya. Don More
Very, Very dissatisfied I fist called this dealership about and spoke with David Johansen. He knew what I was looking for and how much I needed my payment to be, and told me I fist called this dealership about and spoke with David Johansen. He knew what I was looking for and how much I needed my payment to be, and told me that they would work out a deal for me, and took all my information over the phone. I explained that we lived about 2 hours away, but because he seemed like he was going to help us with the deal we went there. He gave us to another sales man when we got there, and they did not want to work a deal out with us at all. When we left without the car he did not even say goodbye nor did he thank us for coming all that way there. The manager Mike Coady also never spoke with us, nor did he say anything when we left. They totally ignored us. I will not recommend them to anyone. They were rude and unprofessional as far as I was concerned. They wouldn't even try and work something out with us. We were just dismissed and they never spoke directly to us. More
My New Car! This dealership really prides itself in help meet the customers goals and car needs. They do a wonderful job on getting you the best price and working This dealership really prides itself in help meet the customers goals and car needs. They do a wonderful job on getting you the best price and working on your side of the deal. I cant wait to go back and get my next car from them! Good Work!!!!! More
These guys are awesome! Dave, Cliff and Jason are wonderful to work with- extremely helpful and accommodating and made the act of buying a car from them a pleasurable experie Dave, Cliff and Jason are wonderful to work with- extremely helpful and accommodating and made the act of buying a car from them a pleasurable experience. This dealership provides a small, intimate and comfortable atmosphere. Easy to highly recommend. More
The car I wanted at the right price. I came in late on the last day of the month. The car was exactly what I wanted. Steve was very friendly and knowledgeable about the car helping me l I came in late on the last day of the month. The car was exactly what I wanted. Steve was very friendly and knowledgeable about the car helping me leave the dealership in time for my date. Cliff was extremely helpful in helping me with my rental car and ushering me through the financial details as well as introductions to the workings of my new car. More
Long Wait we come in to buy a new car for my wife, and Steve Markowitz was our agent, Steve was very knowledgeable, about the car, and was a pleasure to work w we come in to buy a new car for my wife, and Steve Markowitz was our agent, Steve was very knowledgeable, about the car, and was a pleasure to work with. He was great with me and my wife and great with our kids. Then we dealt numbers with Jason which was a trip. He talked super fast, never ran our credit for the car payment we where looking for, and his sales metaphors changed fro dinner (pizza pie) to dessert (cheesecake pie) but i am still not sure what we were talking about. After leasing the Car Steve took it to take the stickers off and put gas into it. he said it would take 20 minutes and it took close to an hour. we just sat in the dealership while jason kept trying to sell me every car on the lot. finally what caused me a lot of stress is that David Johansen said he talked to Steve and he was at the gas station and would be back shortly. Steve did not show up for another 25 minutes after I was told that by David. I called Steve 20 minutes after David told me he had talked to steve and he was at the gas station and steve told me he was just finishing filling up, and had not talked to Dave the previous time that david had said he did. I was shocked, flabergasted and extremely frustrated to find out i was lied to by the dealership before i even took the car of the lot. it made me start thinking about what else did i get lied to about that day. it was the worst way for me to start this relationship, this was a major investment for me and my family and other than Steve I will have a hard time trusting what they are telling me is the truth. We love the Car. More