Thompson Toyota - Service Center

Inspection Was disappointed that after only 4000miles since my last inspection that I needed so much work. Water pump,rear shocks..yet no evidence of leakage in Was disappointed that after only 4000miles since my last inspection that I needed so much work. Water pump,rear shocks..yet no evidence of leakage in my parking spot. More

Recent Service Just had my Camry serviced yesterday. The experience was quite good. Got a loaner which helped me in completing the day's chores. Everyone was very fr Just had my Camry serviced yesterday. The experience was quite good. Got a loaner which helped me in completing the day's chores. Everyone was very friendly. Great team and dealership. Bob More

In for Warranty work and a couple other things Excellent work performed by service techs. All interactions with staff was professional and courteous. Very easy to do business with this dealership Excellent work performed by service techs. All interactions with staff was professional and courteous. Very easy to do business with this dealership. Also find the parts counter to be excellent. More

Super Service as always I can always count on the Thompson Toyota team, as from the time I arrive being greeted by the valet team members, to checking in upon arrival up thro I can always count on the Thompson Toyota team, as from the time I arrive being greeted by the valet team members, to checking in upon arrival up through the review of service, every individual is extremely helpful, courteous and knowledgeable. Tier 1 service in every aspect. More

Awesome The service team at Thompson Toyota is always willing to go the extra mile, the people are all very nice and knowledgeable, and always willing to work The service team at Thompson Toyota is always willing to go the extra mile, the people are all very nice and knowledgeable, and always willing to work with you in any circumstance...or in one word, AWESOME! More

Quick Service Service was quick and completed early and my vehicle was cleaned. Everyone I came in contact were pleasant and helpful. Even directed to waiting are Service was quick and completed early and my vehicle was cleaned. Everyone I came in contact were pleasant and helpful. Even directed to waiting area for coffee. More

Reliable and professional I can always count on Thompson to do a thorough and professional job with my ten-year-old Prius. The only comment I would add is that it is often I can always count on Thompson to do a thorough and professional job with my ten-year-old Prius. The only comment I would add is that it is often embarrassing to overhear service representatives discussing repair issues with customers in the waiting room. I would not like it if I were being told that there would be additional expensive repairs and that I had to decide right there with many other customers within earshot. Can there be some other, more discreet way of handling this? More

two days for tires? So I had a flat tire and tried to fix myself. The jack handle (I describe as a toy) bent with very little trouble. I had to call AAA. They came from F So I had a flat tire and tried to fix myself. The jack handle (I describe as a toy) bent with very little trouble. I had to call AAA. They came from Fred Beans a competitor to my dealership as they have the AAA distributor in Doylestown. Great service by the way. Took my car in to Thompson for four tires as I was told I would need shortly anyway. Started to snow so I was asked if I wanted a rental car or would I wait. I took rental car with instruction to return within 24 hours. That same day I received a phone call that a new handle would be $30. Really! I said no thanks I will call AAA if I have another flat. I returned rental car at about 9:15 am the next day. I found that the tires were not in stock and would not be ready for another day. The dealership allowed me to use the rental another day. BUT I had no knowledge that tires would not be ready until I arrived to pick up the car. I did get the car the following day and everything was fine. Thanks for washing my car and vacuuming the inside. I usually have great experiences at Thompson, but this was nowhere near what I expect. More

Always quick and attentive Every time I go to Thompson I always leave happy. They are all so friendly and they do the job correct and quickly they always call me as soon as they Every time I go to Thompson I always leave happy. They are all so friendly and they do the job correct and quickly they always call me as soon as they are finished. They explain everything to me in the bill. The waiting area is awesome. More

Unscheduled tire repaor Quick and effective. Did recommend an engine flush which I believe was unnecessary. Did repair nail hole in tire rather than trying to sell new tire a Quick and effective. Did recommend an engine flush which I believe was unnecessary. Did repair nail hole in tire rather than trying to sell new tire as would happen at some service centers. More