
Thompson Toyota
Doylestown, PA
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Good and reputable people to deal with. I've now purchased four autos from this dealership, three within the past 2.5 years. The dealership operates well and has consistently expressed a des I've now purchased four autos from this dealership, three within the past 2.5 years. The dealership operates well and has consistently expressed a desire to have my business. More
Great experience I have purchased many cars over the years and I have to say my experience with Dominic Criscolo was top notch. He was very professional and consciou I have purchased many cars over the years and I have to say my experience with Dominic Criscolo was top notch. He was very professional and conscious of my time line and delivered on all points ! Will go back to Dominick again when ready for another car ! More
Waste of my time Replacing a factory faulty airbag took 3 hours? You might as well just hold on that faulty airbag. And they can’t tell me it would be a whole day even Replacing a factory faulty airbag took 3 hours? You might as well just hold on that faulty airbag. And they can’t tell me it would be a whole day event when I make the appointment ? Bye-bye Thompson. More
Most deceitful people to buy a car from. Screwed us over We bought a used car from them and they said it had brand new tires, a new clutch, and new brakes. They also said that the car was warranted if we had We bought a used car from them and they said it had brand new tires, a new clutch, and new brakes. They also said that the car was warranted if we had any issues with it. We have recently had to replace all 4 tires and the whole entire clutch. We contacted the dealership and they said they had no idea what we were talking about. That none of those things were said and it was all on us to deal with. We had papers to prove that they were wrong but they did not want to hear it. I will never buy another car from this dealership. The man that sold us the car was only interested in our money, not our best interests. I would never recommend this dealership to anyone. Worst experience I have ever had buying a car. More
Truly Exceptional Experience Great experience buying a car from Thompson Toyota!! The only dealership that truly worked with me and made sure I got my dream car (2019 4Runner TRD Great experience buying a car from Thompson Toyota!! The only dealership that truly worked with me and made sure I got my dream car (2019 4Runner TRD Off-Road Premium) for the price that I wanted!! Special thanks to Domenick Criscolo and Stephen Tagye for their outstanding service!! More
Very friendly and professional. Did work in a timely manner The service department was very helpful in meeting my needs of an oil change and engine air filter and informing me on how often the air filter needs The service department was very helpful in meeting my needs of an oil change and engine air filter and informing me on how often the air filter needs to be changed. They were polite and curtious to me and very professional. They are very informative. More
New car purchase When we needed a car in a hurry, Dom made buying a car a pleasure. A great team to work with at Thompson! All details covered, even the little ones. When we needed a car in a hurry, Dom made buying a car a pleasure. A great team to work with at Thompson! All details covered, even the little ones. More
Vehicle Purchase This is the second vehicle purchase we have made at Thompson Toyota. We had a great buying and service experience with our Highlander, and we had to g This is the second vehicle purchase we have made at Thompson Toyota. We had a great buying and service experience with our Highlander, and we had to go back to Thompson because of this. Our salesman Tim Earles was absolutely a pleasure to deal with during this recent purchase. His knowledge and his ability to make a car buying experience pleasurable means everything to us. I know the service department will also be there when we need them. I would recommend Thompson to anyone who is considering a vehicle purchase. Thanks to the entire team. More
A great experience Our sales person Dennis Bridges was a very honest salesperson. A trait that is hard to find these days. He sold my wife a BMW in November and myself a Our sales person Dennis Bridges was a very honest salesperson. A trait that is hard to find these days. He sold my wife a BMW in November and myself a Toyota in December. We came back because of him and his attention to detail. Look forward to many good years with our new cars. More
Outstanding Service Experience Craig in Thompson's Service Department has been incredible. He has a great demeanor: calm, factual, pleasant and very sympathetic! He provided my da Craig in Thompson's Service Department has been incredible. He has a great demeanor: calm, factual, pleasant and very sympathetic! He provided my daughter a loaner so she could get to work and informed us of Thompson's 20% discount because of the 200K+ miles on our 2007 RAV. These factors combined to make repairs a logical outcome for us. Craig also gave us diagnostics about what was wrong and the projected longevity of various parts so we could plan for the future. Giving us all our options, we were able to decide what worked for us. Thompson also kept to the timelines promised and returned a car that is cleaner than when they got it! More