Thompson Toyota

My wife and I were looking to replace our current vehicle and lease in the near future. On a whim, we stopped at Thompson Toyota in Doylestown b/c it was right across the street from a Perkins restaurant (wh and lease in the near future. On a whim, we stopped at Thompson Toyota in Doylestown b/c it was right across the street from a Perkins restaurant (where we intended to have lunch). We first met Nicole Barkus, a Thompson Sales Consultant, as we walked around the lot, looking at the new car inventory. We explained our situation to Nicole and she was very courteous, knowledgeable and helpful in her suggestions. So we asked Nicole to work-up pricing for us on a new FJ Cruiser and soon afterwards, she introduced us to her Sales Manager, Dean O'Brien. Dean was just as friendly, helpful and honest as Nicole. Dean gave us a great trade-in for our vehicle and a great price on the new FJ. The purchase was a no-brainer. Dean and Nicole explained all the benefits of buying from Thompson and Toyota (e.g. free 1,000 mi. oil change, free inspection for all the cars we own, free 5,000 mi. oil changes, 24 hr. road-side assistance). We also briefly met Dallas Sowden, one of the Service Managers, who has been with Thompson for 20+ years. Dallas was as friendly and down-to-earth as Nicole and Dean. We were then introduced to Bill Gane, one of the Finance Managers at Thompson. Bill made the paper signing a very quick and very pleasant experience for us. Bill displayed all the "numbers" and made everything we signed, easy to understand. Mr. Thompson is doing everything right in employeeing people like Nicole, Dean, Bill and Dallas. They are truly friendly and honest people and made our car purchase the best we ever had! And we've been buying cars for 40 years! I highly recommend Thompson Toyota and their wonderful staff. Dennis A. 11/15/10 More

After being hit by another driver and having my Toyota totaled, I visited Thompson Toyota to seek a replacement vehicle. Nicole Barkus was an excellent source of kindness and efficiency in my decision mak totaled, I visited Thompson Toyota to seek a replacement vehicle. Nicole Barkus was an excellent source of kindness and efficiency in my decision making of which vehicle to purchase. I have been extremely pleased with my previous visits for sales and service with this place of business and will continue to use their services. More

Nicole was very friendly and accomodating to our schedule and what we could afford. She was extrememly helpful in finding what we wanted. We needed a bigger vehicle to fit the children and all of their suppl and what we could afford. She was extrememly helpful in finding what we wanted. We needed a bigger vehicle to fit the children and all of their supplies and she found just what we were looking for. More

My wife and I have been purchasing vehicles from Thompson Toyota of Doylestown, PA since 1988. We have just traded in our older vehicles (2005 Tacoma and 2006 Sienna) for new ones (2011 Tacoma and 2011 Sien Toyota of Doylestown, PA since 1988. We have just traded in our older vehicles (2005 Tacoma and 2006 Sienna) for new ones (2011 Tacoma and 2011 Sienna). We have always been and continue to be very satisfied with the folks at Thompson. They are friendly, resourceful, and the service department is great! We are both part of the red team with Karl and Karl has been great for many years. I can't say whether Thompson is the best priced because frankly we have not wanted to go anyplace else given the quality of service we have received from them since 1988--even though there is a Toyota dealer closer. I recommend everyone who wants to buy or lease a car to Thompson Toyota. It's a great place. My wife and I may be moving to Florida and one of the things we are concerned about is how we would get back and forth to Thompson. Actually we are hoping that we find a Toyota dealer with the same quality as Thompson. More

I now have two Toyotas which get serviced at this dealership. They have always been fair in what they quote, honest about what is needed and what is nice-to-have, and do exactly what they say. Everyo dealership. They have always been fair in what they quote, honest about what is needed and what is nice-to-have, and do exactly what they say. Everyone at the place is courteous and I know from the moment that I walk in that they want and appreciate my business. Thompson Toyota has earned my trust by the way they do business. More

My family and I have been using Thompson for as long as I can remember, Always pleasant to deal with. The service has always been first rate. I actually enjoy going there. Thanks you! can remember, Always pleasant to deal with. The service has always been first rate. I actually enjoy going there. Thanks you! More

The arrogance was appalling. My family (wife, 3 kids) and I wanted to buy a Sienna. We test drove and researched options. We were quoted the MSRP. When I asked about negotiating, salesman told me "we and I wanted to buy a Sienna. We test drove and researched options. We were quoted the MSRP. When I asked about negotiating, salesman told me "we have enough buyers of these that we don't need to negotiate". We ended up buying the exact Sienna we wanted (was built to order and delivered in 6 weeks) at negotiated price from another dealership. We even get it serviced (except for warranty service) elsewhere due to the 'tude. More

I own a $56K Toyota, but trust me, you'd never know it - I get much better care from the local Midas (no, there's no "Free" valet from the other guys - but if you believe the valet is free, check you bill; I get much better care from the local Midas (no, there's no "Free" valet from the other guys - but if you believe the valet is free, check you bill; you're a perfect candidate for the "free" TV offered at a time-share). I can't remember my anniversary, let alone the color of my "TEAM," why do they keep asking me that question - and why do I have to see the same mechanic, his schedule is messed-up because he works late on other days! Overall, if you like expensive service and a grumpy staff (with decent coffee and a "free" valet), this is the place for you ... at least the boys over at Honda wash my car when they charge me $400 for a wiper blade. Too bad the multi-color service team doesn't run like my Toyota. I gotta say, though, that the parts "team" (monochrome) has always been great - they can't help it that a Toyota OEM screw to tighten my mirror is $199. More

I've been going to this dealer for 12 years. The service has been as<br>close to perfect as human beings can get. Making an appointment is easy. Only twice in 12 years was the service not perfect and both has been as<br>close to perfect as human beings can get. Making an appointment is easy. Only twice in 12 years was the service not perfect and both times they went far above and beyond what they needed to do in order to make it right (without causing me one minute of stress in the<br>process). More