
Thompson Toyota
Doylestown, PA
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Our lease was up on our Odyssey Minivan and we were looking for a car that was good in the snow and had enough room for our family of four. I first contacted Thompson online and dealt with Sherah. She looking for a car that was good in the snow and had enough room for our family of four. I first contacted Thompson online and dealt with Sherah. She was very friendly and helpful! Upon visiting the dealership I met with Tony and he took me on a test drive and answered all of my questions about the car. Once our decision was made we dealt with Bob Cohen and he helped get us the price we wanted and locate our car in just a matter of days. We were thrilled with his follow up and friendly demeanor! Car shopping can be a nerve- wracking experience but Bob put us at ease and made it actually pleasant! I would recommend this dealer to anyone who wants a hassle free car buying experience. More
I have been dealing with Thompson Toyota for about 11 years. My most recent experience was with John Kelley. I wanted to share that he is an exceptional sales consultant. Very knowledgable, courteous years. My most recent experience was with John Kelley. I wanted to share that he is an exceptional sales consultant. Very knowledgable, courteous and helpful. He even helped me clean out my car that I was trading in. I enjoyed him as a person. Another very good experience with Thompson! More
I was interested in doing most of my car shopping on the Internet. I read quite a few independent reviews, then went on to build and price and ultimately shop with price quotes from several Toyota dealersh Internet. I read quite a few independent reviews, then went on to build and price and ultimately shop with price quotes from several Toyota dealerships. Most of the prices were in the same range, however Sherah Cooney from Thompson Toyota followed up her e-mail with a phone call. During that phone conversation, we discussed exactly which car model and features I wanted to buy, she gave me clear honest information regarding price, availability and delivery. I bought the car that day, she set up an appointment with Anthony Marano, who followed up with all of the deal paperwork. He was organized, polite, and extremely helpful. More
Nicole was great to deal with! Never pushy and was knowledgeable about all of the features of the product. She answered every question and seemed more interested in our being happy with the purchase knowledgeable about all of the features of the product. She answered every question and seemed more interested in our being happy with the purchase than rushing a sale. The deal we got on the vehicle was better than a competing dealer"s so called sales price. Nicole made it a very comfortable and fun experience. More
Nicole knew her product and was able to give clear answers to every question. My first SUV purchase and she was very helpful in selling me what I wanted, not what she NEEDED to sell. She, along with t answers to every question. My first SUV purchase and she was very helpful in selling me what I wanted, not what she NEEDED to sell. She, along with the sales manager, showed great flexibility on the price negotiation. My time was respected and I was not 'hard-sold' on the extras and add-ons. They gave me another option with the financing that allowed me to get both the cash rebate and a slightly higher interest rate from an outside lender that yielded a net lower overall monthly payment. More
This is my second new car with Thompson. I came in with 2 cars in mind they had both drove them. Nicole did a great job moving car around so I could try both. Everything went great with the financing departm cars in mind they had both drove them. Nicole did a great job moving car around so I could try both. Everything went great with the financing department. Nicole even picked me up at the car rentail They have a very nice waiting room with coffee & cookies free. More
We have been dealing with the Thompson dealership for over 9 years now and we recently turned in our Toyota Sequoia and leased a 2011 Toyota Tundra. This is the first time we dealt with Walt McGinty. H over 9 years now and we recently turned in our Toyota Sequoia and leased a 2011 Toyota Tundra. This is the first time we dealt with Walt McGinty. He was the utmost professional we will definitely buy/lease our next vehicle with Walt. He bent over backwards to accommodate our needs - very straightforward, honest and sincere. He has our many thanks for a most enjoyable "truck" buying experience. More
This is the second car we bought from Thompson Toyota and the service was exceptional. Everyone involved in assisting us with selecting our car were very helpful. They did not try and rush us to buy a car an the service was exceptional. Everyone involved in assisting us with selecting our car were very helpful. They did not try and rush us to buy a car and listened to our specific needs for what we were looking for in a car which led us to find a car that fit our price range and daily needs. John Kelly was patient, informative, and straightforward. He did not try and lead us to purchase unnecessary items and was accommodating. At Thompson Toyota, when we walked in the atmosphere was friendly and we were not swarmed by people who were just looking to make a sale. Service Manager, George Davis, and John Kelly truly care about the customer and their needs which is what we look for while making any large purchase. We will certaintly be purchasing other cars here in the future. More
It was a such a great experience to going to Thompson Toyota to purchase our new Highlander. From the minute we walked into the showroom the staff was very helpful. Our salesperson John Kelly was extre Toyota to purchase our new Highlander. From the minute we walked into the showroom the staff was very helpful. Our salesperson John Kelly was extremely helpful and knowledgeable about every aspect of the Highlander. We went to look and ended up purchasing. The showroom was large, roomy, bright and clean. Restrooms were immaculate and the service area was well equipped and comfy. Service bays were very well maintained, bright and clean. Very organized which is so important. We traveled at least 45 minutes to the dealership. We went through the Costco program, the price was right, trade in value was great and the staff was the best. Manager Dean O'Brien did a fantastic job also. Thanks Thompson for making our new car purchasing experience a happy one. Mary Cichanowsky More
My wife and I met with Nicole Barkus to lease a 2011 Sienna minivan. We came with 2 of our children and she made the whole process very easy. I had talked to Nicole on the phone and emailed her what w Sienna minivan. We came with 2 of our children and she made the whole process very easy. I had talked to Nicole on the phone and emailed her what we were looking for and she went out of her way to get us exactly what we wanted. Nicole was very easy to work with, as she went through and explained all the features the mini-van had to offer and also helped keep the children busy so we could check out the vehicle and ask other questions we had. We were very impressed with her knowledge about the mini-van as she really covered all the things that were important to us. Every one at Thompson Toyota was very nice as we did the financing and signed all the papers. It was also very relaxing and I would recommend Thompson Toyota and Nicole Barkus to anyone looking for an automobile. We are looking forward to this new relationship as with 3 kids I am sure we will be back again! Greg More