Thompson Toyota | Page 6

I would give them a 0 if it was an option. Roughly 2 weeks spent going back and forth trying to purchase a vehicle and at no point did the sales person answer the specific question I ask regarding costs weeks spent going back and forth trying to purchase a vehicle and at no point did the sales person answer the specific question I ask regarding costs of warranties. I’ve done business with Thompson in the past and had a not so great experience. Do yourself a favor and stay away. More

Pleasant experience I went to Thompson Toyota to look at a 2020 Tacoma SR5 V6 Access Cab in early November 2019. I worked with Julian Mitchell and he was very knowledgeab I went to Thompson Toyota to look at a 2020 Tacoma SR5 V6 Access Cab in early November 2019. I worked with Julian Mitchell and he was very knowledgeable about the truck and vehicles in general. i felt relaxed talking to him and didn't feel pressured. Even though I ended up not buying the truck for personal reasons, I wouldn't hesitate to go back and I have recommended to others to visit Thompson Toyota and to talk to Julian if they are looking for a Toyota. More

Awesome Experience Steve and Jim were fantastic as they made me and my family feel very comfortable. I would definitely go back to Thompson again and would refer them t Steve and Jim were fantastic as they made me and my family feel very comfortable. I would definitely go back to Thompson again and would refer them to anyone. More

Great experience without any pressure. The sales staff made sure all of our questions wee answered. From the online sales to the salesperson,Jim to the finance staff everyone made the experience very pers made sure all of our questions wee answered. From the online sales to the salesperson,Jim to the finance staff everyone made the experience very personal. More

Domenick, Dallas, & Julius was a pleasure to work with, my second time buying a vehicle. at Thompson. My previous vehicle, was shocked at how much more than competet was shocked at how much more I was giv my second time buying a vehicle. at Thompson. My previous vehicle, was shocked at how much more than competet was shocked at how much more I was given for my trade. pleasure working with Dallas for service on previous Truck, looking forward to continuing relationship for this Truck. More

Excellent buying experience! We were looking for a 2019 leftover Tacoma in white for a company vehicle. There were very few available but our salesman, Jim Ogle, persisted and w We were looking for a 2019 leftover Tacoma in white for a company vehicle. There were very few available but our salesman, Jim Ogle, persisted and was able to find a truck for us. When we picked up the truck, all of the paperwork was ready for us and completed while Jim assisted our driver in reviewing the features of the new truck. We were finished and on our way in 15 minutes. Thank you for the efficient buying experience. More

Purchased a New 2020 Toyata TRD 4Runner Thompson Toyota and particularly sales person Jim Ogle came with high remarks from cousin who previously purchased vehicles here with Jim. I am happy Thompson Toyota and particularly sales person Jim Ogle came with high remarks from cousin who previously purchased vehicles here with Jim. I am happy to say I was very pleased with Jim's service and knowledge on the 4Runners More

I purchased a used 2015 Ford Fusion. Jeff Backenstoss helped me to reach the number I wanted to pay. The entire process was quick and painless. About 3 days after purchase the car battery was dead. The s helped me to reach the number I wanted to pay. The entire process was quick and painless. About 3 days after purchase the car battery was dead. The service department quickly brought out a courtesy car and picked up my vehicle. A new battery was installed within 4 hours. I wish this issue could’ve been avoided but they handled it quickly and professionally. My main issue was and still is, the vehicle came with no floor mats. They said the weren’t a ford dealer but had prior to purchase sent the vehicle to a ford dealership for a recall. After paying over 13k for a vehicle I believe it should come with floor mats. Even more so after having to deal with a dead battery just days after purchase.? More

Great buying experience buying new 2020 4Runner From start to finish we were taken great care of by the sales staff, in particular Jim Ogle. Jim is highly professional and knowledgeable about all a From start to finish we were taken great care of by the sales staff, in particular Jim Ogle. Jim is highly professional and knowledgeable about all aspects of the 4runner we purchased. He is very helpful and explains things clearly. People like Jim are an important reason why we keep coming back to Thompson Toyota. More

Toyota Tundra Rusted frame My 2006 Tundra with 95,000 miles recently failed inspection due to a significantly rusted frame. After doing research I found that many of the Toyota My 2006 Tundra with 95,000 miles recently failed inspection due to a significantly rusted frame. After doing research I found that many of the Toyota vehicles have been involved in a class action suit and recalls about this problem. While 2000-2005 and 2007-2010 were covered for this issue my 2006 was not on the list to be covered. Approximately 5 years previously, surface rust was noticed and treated with rust prevention. Forward to present and Toyota or the dealer will cover the repair despite the fact that they covered thousands of vehicles with the same problem. My favorite car maker has left me disillusioned and stuck with a truck that I expected to have many more years but now is junk. More