Thompson Toyota

Ron Copelin is an outstanding salesperson. He was Ron Copelin is an outstanding salesperson. He was knowledgeable about the product. He was able to answer all questions pertaining to price and fin Ron Copelin is an outstanding salesperson. He was knowledgeable about the product. He was able to answer all questions pertaining to price and financing. I never felt rushed or pressured. He offered test-drives of similar vehicles so that I could make reasonable comparisons. He was very transparent in his dealings. He never kept me waiting. He was able to find the exact vehicle that I wanted within one day. The final price was competitive. My experience from top to bottom at Thompson was very satisfying. I found the level of professionalism at Thompson far superior to their competitors. More

This is the third time I've used this dealership. The past two times I asked specifically for Nicole. I was treated very well in 2009 and I knew I wanted to return to Thompson for this purchase. Dean, past two times I asked specifically for Nicole. I was treated very well in 2009 and I knew I wanted to return to Thompson for this purchase. Dean, sales manager, and Joe, finance manager also treated me extremely well. They made me feel like I was the only customer they had to deal with. More

The dealership in general, and Tim in particular, went out of their way to provide the best deal for us. This was our second stop at a dealership that day to buy a car. Needless to say, we bought a new out of their way to provide the best deal for us. This was our second stop at a dealership that day to buy a car. Needless to say, we bought a new Camry, a first Toyota for our family. We thought we could never afford a reliable car like a Toyota Camry before...this is great! More

I visited approximately 5 dealers over a one year period including other brands who dealt in mini-vans. I was very happy with Thompson Toyota and in particular John Kelley. He was the most knowledgeable s including other brands who dealt in mini-vans. I was very happy with Thompson Toyota and in particular John Kelley. He was the most knowledgeable salesman I met through those many months of researching my new car buy. After he completed the sale he spent about an hour going over the vehicle making sure I felt comfortable driving it from the lot. When I went back a week later because my cell phone didn't sync in the car he again took quite a bit of time to investigate the cause bringing in other people including their electronics expert. Here it was my ancient cell phone. I was not surprised and it was long past time to get a new phone. Everything has been perfect since then. Every person I met at Thompson went out of their way to greet me and ensure I was getting the help I needed. The girl who made the first contact through the internet, Sherra, even stopped by to check to see if I was being helped to my satisfaction when I went in. I purchased the car through the Costco program and was happy with the pricing. I would recommend this deal and John Kelley to anyone interested in purchasing a Toyota. I am very happy I went there. More

I just bought a new 2012 Corolla and am in love with it! Frank helped me out over two different days. He showed me several cars and options I could have that would best meet my match. Frank was extremely Frank helped me out over two different days. He showed me several cars and options I could have that would best meet my match. Frank was extremely helpful and friendly while working with me. Frank was very nice and patient as I tried to determine what I wanted. Once I bought my car, he stayed in touch with me to keep me posted on when it would be ready. He also email me a picture and shared my excitement, which I thought was very cool. Thanks so much! More

I just leased my second vehicle at Thompson and will definitely go back for the third! The staff is very friendly and accomodating! They were even great with my 5 year old son who tagged along! Even my definitely go back for the third! The staff is very friendly and accomodating! They were even great with my 5 year old son who tagged along! Even my husband was impressed at how great and painless the experience was. No one was pushy and they worked hard to get me out of an old lease and into a new one quickly! I'm completely thrilled with my new Rav 4! I love Toyotas and this is a great dealership to get one. Even the service department is great! Two thumbs up and 5 stars to Thompson Toyota and Jim Ogle.is an asset to the company! More

I negotiated price up front via internet sales team and they honored it. I thought they gave me a VERY fair price on trade. Due to time committments, I needed to complete this deal quickly and we wrapped they honored it. I thought they gave me a VERY fair price on trade. Due to time committments, I needed to complete this deal quickly and we wrapped it up in under 2 hours, start to finish. They went extra mile to accomodate my tight time requirements. Nicole was extremely helpful in logistics for Christmas morning delivery to surprise my wife. Manager did not come off as "typical" sales manager and did not play games. Very refreshing. Only complaint was that finance guy was a complete dud (I'm in finance, so I'm probably a dud as well). Might have been because I was pushing to get out of dealership due to my time committment and cut him off on the warranty push...but sales team was so good, it made up for this one item. More