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Thompson Toyota

Doylestown, PA

4.2
619 Reviews

122 W Swamp Rd

Doylestown, PA

18901

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Showing 619 reviews

March 22, 2013

I have been purchasing cars since 1953. Thompson Toyota is by far the best dealership I have ever used. In fact I have purchase three vehicles from Thompson Toyota. The service is also the best. More

by eprushan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karl Kritzer, John Kelley
March 13, 2013

Nicole was very professional. She spoke about the dealership, the benefits of a new Avalon Hybrid and the great quality service . She was easy to negotiate with and I will highly recommend Thompson T More

by ralear1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 12, 2013

I recently went to Thompson with the intention on buying a Rav4. My family has bought many cars from here and I thought I could have gotten a deal in some way. I was greeted by Adam and everything seemed More

by JamesHayman1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Rosenthal
Mar 29, 2013 -

Thompson Toyota responded

Dear James, Please know that our relationships with our customers - whether they are current or prospective - are very important to us. I'd very much appreciate the chance to discuss your experience at our dealership. Since we were unable to get a hold of you by phone after your visit, please contact me at your earliest convenience at 215-345-9460 x2195. Thank you. -Julius Libutti, General Manager

March 05, 2013

It was a true pleasure to do business with Thompson Toyota through John Kelley. I had previously sent some personal clients of mine to John Kelley, now it was my turn. I purchased a new 2013 Toyota Ava More

by cpmc23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kelley
February 19, 2013

All the Service Representative keep explaining the same issue without answering to the point, when there is a issue they cannot fix and do not know how to Fix. Specially the Engine Light - I made 3 visits More

by KVM2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jaison and Steve
January 27, 2013

We had the best car buying experience at Thompson. They are extremely service and customer oriented. We first visited another dealer much closer to us (they are literally down the street) but we were not e More

by the_beals
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kelley
Jan 30, 2013 -

Thompson Toyota responded

Thanks for taking the time to leave us this review! We strive to offer the best customer service, and we're glad that you recognized this on your last visit with us. We'd like to congratulate you on your new Highlander and invite you to come see us again. Be sure to check us out on Facebook and Twitter as well to keep up with our current offers. Sincerely, The entire staff at Thompson Toyota

January 13, 2013

I needed to get a vehicle that would perform better on sand. I spoke with Kevin and understood what I needed and my price range. He stayed within those parameters and pointed me to vehicles that fit my ne More

by johnmck1953
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 14, 2013 -

Thompson Toyota responded

Thank you so much for taking the time to write this review. I am glad to hear that Kevin was able to manage your needs and surpass your expectations. Everyone on our team takes great effort to provide a comfortable environment where our clients can feel at ease and appreciated. We look forward to seeing you next time and until then, you can follow us on Twitter and Facebook for all of the latest coupons, deals and specials. Sincerely, The entire staff at Thompson Toyota

January 09, 2013

After traveling almost 2 hours to come look at a Used Mazda3 they had advertised in autotrader.com Walter helped us so much to make sure the car was everything I had expected. He was very patient and und More

by Tnhoffman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter McGinty
Jan 11, 2013 -

Thompson Toyota responded

Thank you for sharing your positive experience with us! We are so glad to hear that your two hour drive was well worth it. Don't hesitate to call if you need anything else. If you feel like making the drive again, we have some great service specials on Facebook and Twitter. Regards, The entire staff at Thompson Toyota

January 03, 2013

This was our first experience with Toyota and with Thompson. We bought a 2013 Highlander from Tim Earles. We were very nervous about buying a new car but Tim quickly put our minds at ease. He was e More

by primoisca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LISA M SALVADOR, Tim Earles
Jan 03, 2013 -

Thompson Toyota responded

Thank you for your feedback! Our goal is to make sure every one of our guests has a satisfactory visit, and it's good to know that Tim was able to do the same for you on your last visit with us. We hope to see you again in the future. In the meantime, be sure to follow us on Facebook and Twitter for access to exclusive content! Sincerely, The entire staff at Thompson Toyota

December 21, 2012

This is my second truck purchased through Nicole at Thompson Toyota and I couldn't be more satisfied. Nicole is knowledgeable, friendly, and puts the customer at ease in making decisions. These were More

by mstitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 21, 2012 -

Thompson Toyota responded

Thank you for your feedback! Our team's goal is to make sure every guest feels at ease during their vehicle purchase or service appointment, and we're so glad that Nicole was able to make your last visit with us satisfactory. We hope to see you again, and invite you to visit our Facebook and Twitter pages for access to exclusive content. Regards, The entire staff at Thompson Toyota

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