Thompson Toyota

I drove 70 miles from Staten Island and the saleman Walter McGinty went out of his way to send me a video of the car prior to me leaving and he is a very honest gentleman and the whole experience was v Walter McGinty went out of his way to send me a video of the car prior to me leaving and he is a very honest gentleman and the whole experience was very positive. Mr. McGinty also made several telephone calls to me prior to my leaving home to ensure that directions were clear. I would recommend this dealership and certainly recommend Mr. McGinty. Frank C. More

My wife and I were looking for a certified used car. We saw one we liked on the website and emailed an inquiry. Walter contacted me the next morning and asked what we were looking for as we discussed the saw one we liked on the website and emailed an inquiry. Walter contacted me the next morning and asked what we were looking for as we discussed the car in question. His honest upfront approach is what made me want to see the car and also meet him. Through our entire experience Walter was genuine, thoughtful and service-oriented. The vehicle was great and we look forward to getting it after the Thompson team committed to making it the vehicle we wanted with a quick touch up. However, it is true that you buy from the sales person first, company second, and product third. Thank you Walter and the rest of the Thompson team for making our experience a pleasant one and we look forward to working with you again! More

I get a stomach ache thinking about buying a car. I was surprised when I met Tim Earles from Keenan Honda. He called several times to see if he could be of service. He was down to earth, friendly, honest surprised when I met Tim Earles from Keenan Honda. He called several times to see if he could be of service. He was down to earth, friendly, honest and very helpful, and he made buying my used car a pleasure. He is a class act. I've recommended him to several people already! More

I was in need of a reliable, dependable vehicle that would fit in to my budget, which included mileage and savings on gas per mile as I drive a tremendous amount for my work. I had the usual expectatio would fit in to my budget, which included mileage and savings on gas per mile as I drive a tremendous amount for my work. I had the usual expectations of going to a car dealer and was not sure if I would be able to obtain a vehicle. I had heard of Mr. Earles from a friend, who purchased an SUV from him, so I thought I would try to meet him. The facility was very nice, the people were courtesy, and Mr. Earles was more than I expected. He was extremely helpful in showing me options, not demands. He assisted me to understand my needs for an economical car versus my "dream" car, especially with the amount of driving I do. His friendliness, and more importantly, his patience truly makes him an excellent salesman, and friend. He introduced the managers and finance department, all of whom, were gracious and helpful. I did not think I would buy a car when I arrived. Mr. Earles made it an easy and smart decision, as well as an affordable one, to do so. Thank you for such a wonderful experience. More

We had a great experience at Thompson and Tim Earle went over and beyond to satisfy us. We love our Highlander and look forward to continuing with the maintenance plan at Thompson. over and beyond to satisfy us. We love our Highlander and look forward to continuing with the maintenance plan at Thompson. More

I honestly don't even know where to start, since I have so many great things to say about this dealership (the Thompson family in general). I originally had a vehicle that was purchased elsewhere and have so many great things to say about this dealership (the Thompson family in general). I originally had a vehicle that was purchased elsewhere and it gave me problems (just shy of a few day already out of their 30-day warranty), so I had to take it myself for service at one of their other Thompson dealers. Long story short, I was able to take the quote given to me (very high I must say) from their other Thompson dealer and fight my case with the faulty car that was sold to me and I got my full refund back (taxes, title tag fees, all of it). That took me back to square one to find a car again. This time, I wanted to be very sure that I was going to make the right purchase with the right people and this is where Thompson Toyota became one of my top choices that I would buy from. Just from the start of when I spoke to one of their salesmen, Frank, I knew I was going to be treated well as a customer. He was very polite and knowledgeable when it came to answering any of the questions I had about the vehicle. Two days after, I called to speak with Frank about the vehicle but he was off that morning; so I left a message for him. Right away, he got back in touch with me during his time off to negotiate and helped with getting the sales process completed once we agreed on the price over the phone. Frank just overall made the whole car buying experience the most pleasant and easiest ever. After having dealt with what I had to deal with prior to Thompson Toyota, I don't think I can ever buy a car from anywhere else. The Thompson family gained my trust and I will definitely go to them again for my next vehicle. More