
Thompson Toyota
Doylestown, PA
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Service for a recall I took my FIL’s car in to get a recall serviced. They have valet service, snacks, a clean comfortable waiting area and friendly staff. They even washe I took my FIL’s car in to get a recall serviced. They have valet service, snacks, a clean comfortable waiting area and friendly staff. They even washed the car and had me out in the time I was told it would take. Opposite experience from another local dealer (not Toyota) that I have had the misfortune to visit on several occasions. More
50K mile check up I have reached the point where I am no longer surprised by the great service at Thompson. I have stopped using other repair shops because I have grown I have reached the point where I am no longer surprised by the great service at Thompson. I have stopped using other repair shops because I have grown to trust the Thimpson team. My Highlander has 50K miles on it and runs like new, in part because it is a great car and in part because the maintenance plan at Thompson works so well. More
Part not in stock I brought the vehicle in due to a nail on a tire. We had purchased the tire protection plan when we purchased the vehicle. I was told it would take ab I brought the vehicle in due to a nail on a tire. We had purchased the tire protection plan when we purchased the vehicle. I was told it would take about an hour and a half. That was a correct estimate, except after waiting for 90 minutes I was told the tire was not in stock and I would have to leave the car or bring it back another day. It seems you could have figured out youndidnt have the tire in stock before I even drive to your shop, nonetheless waited half an hour. I live 45 minutes away, so that pretty much blew my while afternoon and then we had to go back the next day anyhow. More
Ron Copelin was patient and provided exceptional service. Exceptional service and friendly people. Price was slightly more than I wanted to pay, but the quality of service and car were far better than I was Exceptional service and friendly people. Price was slightly more than I wanted to pay, but the quality of service and car were far better than I was hoping to find as well. More
Outstanding! Fit me in at the last minute in the late afternoon. Fixed my car's problem in 45 minutes! Made me a very happy and satisfied customer! Fit me in at the last minute in the late afternoon. Fixed my car's problem in 45 minutes! Made me a very happy and satisfied customer! More
Just an Amazing Visit! From start to finish an A+ rating. Thompson excells in fine work, customer service, and pleasant atmosphere. Love going there, everytime. Each employ From start to finish an A+ rating. Thompson excells in fine work, customer service, and pleasant atmosphere. Love going there, everytime. Each employee seems to be happily employed, therefor happier to serve. Everyone is friendly & welcoming. More
First Rafe Vehicle serviced promptly and courteously for 50K service, technician of great assistance in locating fob that had been misplaced in the car. Consist Vehicle serviced promptly and courteously for 50K service, technician of great assistance in locating fob that had been misplaced in the car. Consistently fine service More
Service-oil change Changed oil as required-took care of a rattle with catalytic converter related to frame replacement-did everything in timely manner-comfortable waitin Changed oil as required-took care of a rattle with catalytic converter related to frame replacement-did everything in timely manner-comfortable waiting area-cleaned and vacuumed vehicle More
Excellent service! They handled each of the items I needed to be addressed in a prompt and efficient manner. I have nothing but good to say about Thompson Toyota! They handled each of the items I needed to be addressed in a prompt and efficient manner. I have nothing but good to say about Thompson Toyota! More
Toyota Highlander Purchase Dom was very helpful, knowledgeable and made for a smooth buying experience. I appreciated Julian’s involvement to allow me to work with an experienc Dom was very helpful, knowledgeable and made for a smooth buying experience. I appreciated Julian’s involvement to allow me to work with an experienced rep otherwise I would have purchased elsewhere More