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Thompson Toyota

Doylestown, PA

4.2
619 Reviews

122 W Swamp Rd

Doylestown, PA

18901

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Showing 619 reviews

December 06, 2018

Service for a recall I took my FIL’s car in to get a recall serviced. They have valet service, snacks, a clean comfortable waiting area and friendly staff. They even washe More

by Carreview
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sadly I don’t recall the names
Dec 19, 2018 -

Thompson Toyota responded

Thank you for trusting us with the service of your Father in Laws car! We hope to see you again.

December 06, 2018

50K mile check up I have reached the point where I am no longer surprised by the great service at Thompson. I have stopped using other repair shops because I have grown More

by DJTJ9012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not know names of whom I worked with. , Rachel Salera
Dec 19, 2018 -

Thompson Toyota responded

Thank you for this outstanding review. We look forward to seeing you again! Happy Holidays!

December 06, 2018

Part not in stock I brought the vehicle in due to a nail on a tire. We had purchased the tire protection plan when we purchased the vehicle. I was told it would take ab More

by NANCYOSMALL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Shannon
Jan 21, 2019 -

Thompson Toyota responded

We apologize for any inconvenience and will use this as a learning opportunity. If you would like to discuss this further please contact Assistant Service Manager, Jaison Preite at 215-345-9460 ext 2123

December 05, 2018

Ron Copelin was patient and provided exceptional service. Exceptional service and friendly people. Price was slightly more than I wanted to pay, but the quality of service and car were far better than I was More

by Kforcec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Copelin
Dec 19, 2018 -

Thompson Toyota responded

Thank you for sharing your experience with Ron with us.

December 05, 2018

Outstanding! Fit me in at the last minute in the late afternoon. Fixed my car's problem in 45 minutes! Made me a very happy and satisfied customer! More

by lisawagner302
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Snyder
Dec 19, 2018 -

Thompson Toyota responded

Thank you for the positive review! We are glad we could assist you.

December 05, 2018

Just an Amazing Visit! From start to finish an A+ rating. Thompson excells in fine work, customer service, and pleasant atmosphere. Love going there, everytime. Each employ More

by KMIMS47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Shannon, Amber at Checkout
Dec 19, 2018 -

Thompson Toyota responded

Thank you for this outstanding review. We will share with our team. We look forward to seeing you again!

December 04, 2018

First Rafe Vehicle serviced promptly and courteously for 50K service, technician of great assistance in locating fob that had been misplaced in the car. Consist More

by HARRYLYME47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Smith, Nicholas D’Argenio
Dec 19, 2018 -

Thompson Toyota responded

Thank you for this 5-star review! We look forward to seeing you again.

December 04, 2018

Service-oil change Changed oil as required-took care of a rattle with catalytic converter related to frame replacement-did everything in timely manner-comfortable waitin More

by S_CAPONE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Copelin
Dec 19, 2018 -

Thompson Toyota responded

Thank you for your business! We appreciate you sharing your experience with us.

December 04, 2018

Excellent service! They handled each of the items I needed to be addressed in a prompt and efficient manner. I have nothing but good to say about Thompson Toyota! More

by NewtownBrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Earles, Rachel Salera
Dec 19, 2018 -

Thompson Toyota responded

Thank you for the kind words! We look forward to seeing you again.

December 04, 2018

Toyota Highlander Purchase Dom was very helpful, knowledgeable and made for a smooth buying experience. I appreciated Julian’s involvement to allow me to work with an experienc More

by THOMAS.MATICH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Domenick Criscolo
Dec 19, 2018 -

Thompson Toyota responded

Thank you for this review! We will share with both Domenick and Julian.

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