
Thompson Toyota
Doylestown, PA
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Excellent all around! Excellent customer service! The experience was timely by all accounts and the vehicle was serviced without any surprises. Upon completion, our minivan Excellent customer service! The experience was timely by all accounts and the vehicle was serviced without any surprises. Upon completion, our minivan was returned washed. I did not purchase our vehicle at Thompson, but I would certainly use them for all our service needs! More
Great service Thompson always takes good care of my cars. The sales and service teams are top notch and they accommodate my busy personal and work schedule to make Thompson always takes good care of my cars. The sales and service teams are top notch and they accommodate my busy personal and work schedule to make sure things get done in a timely manner. Kudos. More
Great service! Brought my car in for inspection. I needed brakes. New brakes we’re put on. Mechanic And Jim on the gold team at Doylestown dealership found a leak in Brought my car in for inspection. I needed brakes. New brakes we’re put on. Mechanic And Jim on the gold team at Doylestown dealership found a leak in brake line which is a serious problem. Long repair! Got me a car so I could go home. Car was done next day. Washed vacuumed and ready to go when I got there. I have been dealing with Thompson since 2006 when I bought a Sequoia. Car still on the road and in good shape thanks to observant team leaders and good mechanics. Thanks Toyota More
Excellence in Service Thompson Toyota continues to maintain a reputation for world class customer service from intake through completion. I am very pleased with the consis Thompson Toyota continues to maintain a reputation for world class customer service from intake through completion. I am very pleased with the consistency and dependability of this Service Department. More
Very easy to work with the service writer. It was done in Easy to work with service writer Car was finished in a timely fashion Make me happy with the service It is easy to drop the car off when I come a Easy to work with service writer Car was finished in a timely fashion Make me happy with the service It is easy to drop the car off when I come and easy to get the car when I leave. More
Satisfied with van but not service. Failed inspection for cracked tail light. It has been like that for years. I felt the reason for failure was a little extreme. Returned next day for Failed inspection for cracked tail light. It has been like that for years. I felt the reason for failure was a little extreme. Returned next day for repair, after waiting 1 hour I was informed part did not arrive. Due to other commitments, I needed to leave and return later for van. More
Too many ratings questions You ask too many times how your service was. Calls emails text. It’s annoying. We love your company. Stop asking us. We used to deal with Jason. Now You ask too many times how your service was. Calls emails text. It’s annoying. We love your company. Stop asking us. We used to deal with Jason. Now we go to any desk. You should have some sort of standard of who you should go to when you walk in. Everyone just stands there sheepishly till someone acknowledges their presence. There’s no room at the door for a line . More
Great service Quick, good communication. Will continue to bring our four cars here for service. Appreciate the comfortable waiting area and how easily it is to make Quick, good communication. Will continue to bring our four cars here for service. Appreciate the comfortable waiting area and how easily it is to make appts. More
Excellent service I am over joyed at the service I received at your dealership there was more to be repair than I thought I am so glad we had the insurance to cover all I am over joyed at the service I received at your dealership there was more to be repair than I thought I am so glad we had the insurance to cover all repair and also got the car wash on top of it all Thanks so very much Dan B More
excellent service! Excellent team! Thompson Toyota staff are always helpful and kind. Good ease of scheduling. Very comfortable waiting area. I am so thankful that I pur Excellent team! Thompson Toyota staff are always helpful and kind. Good ease of scheduling. Very comfortable waiting area. I am so thankful that I purchased my vehicle from Thompson Toyota. More