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Thompson Toyota

Doylestown, PA

4.2
619 Reviews

122 W Swamp Rd

Doylestown, PA

18901

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Showing 619 reviews

December 13, 2018

Great, fast service; no appt needed I went in for routine care (10000 mile and oil change). No appointment made. I was in and out in inder 1 1/2 hours. They even washed the car without m More

by JKIM0508
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter McGinty
Dec 20, 2018 -

Thompson Toyota responded

Thank you for the kind words!

December 13, 2018

Improper time allotment My requested services were not properly considered when appointment was designated as to time needed. A return appointment was then required to be sc More

by LAQUITAWOODDELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service clerks for incoming details.
Jan 21, 2019 -

Thompson Toyota responded

We apologize for any inconvenience and will use this as a learning opportunity. If you would like to discuss this further please contact Assistant Service Manager, Jaison Preite at 215-345-9460 ext 2123

December 13, 2018

Collision repair I was received by a friendly receptionist. The same great attitude continued with the gentleman I spoke with. He acknowledged receiving paperwork from More

by RUSSELLB989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Walters
Dec 21, 2018 -

Thompson Toyota responded

Thank you for this 5-star review! We appreciate you taking the time to share your experience with us.

December 13, 2018

Vibration noise Ben took the time to explain what they found and was able to rectify the problem within a day !! So far so good 😀😀 I would I highl More

by Bill L.
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben
Dec 21, 2018 -

Thompson Toyota responded

Thank you for the kind words! We will pass them along to Ben.

December 13, 2018

Awesome experience for purchasing a preowned RAV4. Paul, our salesperson was very helpful in making a decision. I had been looking for a preowned or new RAV 4 and this was a gem. Was going to wait till More

by D.PATTERSON34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Caltabiano
Dec 21, 2018 -

Thompson Toyota responded

We are glad we could assist you in finding the perfect RAV4. We will share your kind words with Paul.

December 13, 2018

Good experience Ease in scheduling, clear description of services rendered, a clean vehicle when picked up, it was ready when asked to be, friendly valet brought car More

by atief1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Mitchell
Dec 20, 2018 -

Thompson Toyota responded

Thank you for the review! We look forward to seeing you again.

December 13, 2018

Professional but with a nice and decent touch The maintenance department has always done an outstanding job for me. I have been coming there for many years and always used Dallas and his team. The More

by BillBowman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dallas in the service department
Dec 21, 2018 -

Thompson Toyota responded

Thank you for sharing your kind words with us. We look forward to seeing you again.

December 13, 2018

great experience Working with the team at Thompson Toyota is very comfortable. The sales team is very professional and leads to you to what makes the most sense for y More

by nbeltz981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Ogle
Dec 20, 2018 -

Thompson Toyota responded

We hope you are enjoying your new 4Runner!

December 12, 2018

Great service, effeciency, and polite staff. Service was prompt and friendly. Staff went beyond what was expected or required. I was greeted by the valet within seconds of my arrival. There was a More

by LANDLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Richman
Dec 20, 2018 -

Thompson Toyota responded

Thank you for sharing your experience. We appreciate you taking the time to leave us this review. Bring your car by and we will be happy to wash it!

December 12, 2018

Excellent service We never have a problem with the service department. They listen to what you need checked out and you always know the problem will be taken care of to More

by EFETTERMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Earles
Dec 20, 2018 -

Thompson Toyota responded

Thank you for this lovely review! We look forward to seeing you again.

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