Thompson Toyota

Problem reviewed and corrected promptly Had a check engine light that persisted alll day and couldn’t imagine what was causing it. Left car overnight and they provided a cost free rental unt Had a check engine light that persisted alll day and couldn’t imagine what was causing it. Left car overnight and they provided a cost free rental until my car was corrected. Turned out problem was a self inflicted wound so they reset electronics and gave my car a thorough wash and interior clean and there was no cost to me. How can it possibly be done any better. More

Good service You are informed of time being taken for your car to get done on your phone and the monitor in the waiting room. It was new experience! Satisfied! You are informed of time being taken for your car to get done on your phone and the monitor in the waiting room. It was new experience! Satisfied! More

Great Service, very nice waiting room Everybody was very nice. Great experience. Heather Snyder was easy to explain my concerns. Thank you. Received a free gift too. The waiting room wa Everybody was very nice. Great experience. Heather Snyder was easy to explain my concerns. Thank you. Received a free gift too. The waiting room was very nice and decorated. More

Service standards I will always choose Thompson Toyota to service my car primarily because of the outstanding service they provide, most notably from Jim Shannon who go I will always choose Thompson Toyota to service my car primarily because of the outstanding service they provide, most notably from Jim Shannon who goes out of his way to make sure my car is properly serviced and in a timely manner, I would highly recommend Jim to any customer. More

Forgot the wash and vacuum Thompson people were excellent as usual. However, they forgot to vacuum and wash the car. Hopefully it won’t happen the next time we are there Thompson people were excellent as usual. However, they forgot to vacuum and wash the car. Hopefully it won’t happen the next time we are there More

Fully as expected outstanding service. Service is always excellent and no pressure for additional services. Reasonable wait times are normal. Waiting area is clean and comfortable. Personne Service is always excellent and no pressure for additional services. Reasonable wait times are normal. Waiting area is clean and comfortable. Personnel are knowledgeable, friendly, efficient and effective. More

Service and sales I always wait for my car they always have me out when promised . Not sure who wrote me up but he was very through. Also my salesman must have seen my I always wait for my car they always have me out when promised . Not sure who wrote me up but he was very through. Also my salesman must have seen my name up on the board and came over to make sure I was happy with the car. Dealing with Tom Stewart was the best experience a total class gentleman. He is an assest for Thompson. He made us feel very comfortable and now coming over to service just to see how we are doing unreal . I will be back to buy again just for Tom concern. More

Why make an appointment? The people are nice and work was done well. That being said, it seems very disrespectful to make an appointment for Monday and receive a call Thursda The people are nice and work was done well. That being said, it seems very disrespectful to make an appointment for Monday and receive a call Thursday that they just found additional work that needed to be done. Consequently our car was in your shop for 8 days, causing us a lot of inconvenience. Also, the estimate went from $700.00 to $2300.00. More

Great buying experience Best car buying experience I've had. I live in Md and was looking for a new car and my mom stopped by Thompson Toyota. The dealership had a great Coro Best car buying experience I've had. I live in Md and was looking for a new car and my mom stopped by Thompson Toyota. The dealership had a great Corolla for me. They worked with us on price and were very friendly. Dmytro knew his product and was a pleasure to work with. If your looking for a car I would definitely say go to Thompson and ask for Dymtro. More

I had a very good experience! Everyone I dealt with was personable and efficient! Will definitely go back! I was kept informed of all services that needed to be done and my bill wa Everyone I dealt with was personable and efficient! Will definitely go back! I was kept informed of all services that needed to be done and my bill was explained to me when I came in to pay for it. More