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Thompson Toyota

Doylestown, PA

4.2
620 Reviews

122 W Swamp Rd

Doylestown, PA

18901

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Showing 620 reviews

December 20, 2018

Fine overall service but no vacuum Was supposed to wash and vacuum car after service today (oil change, tire rotation, replace burnt out brake light) but vacuum did not happen. I apprec More

by Momvan1
Recommend Dealer
Yes
Employees Worked With
Unknown
Dec 20, 2018 -

Thompson Toyota responded

We apologize for any inconvenience. Please bring it back at a time that is convenient for you and we would be happy to vacuum it for you.

December 20, 2018

Morning made easy Very organized. Someone put together a great system when it comes to customer service. Everyone was very friendly and helpful. I drive an hour from N. More

by mrjimbuc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter McGinty
Dec 21, 2018 -

Thompson Toyota responded

Thank you for taking the time to commute to us. We appreciate your continued business.

December 20, 2018

Great Service Rep—Ben Ciesielski After many less than pleasant interactions with service reps at Thompson, I was pleasantly surprised by Ben Ciesielski’s outstanding service. Thank y More

by SUNDAEMTAYLOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Ciesielski
Dec 21, 2018 -

Thompson Toyota responded

We are pleased to learn about your experience with Ben. Thank you for sharing.

December 20, 2018

Professional and Accommodating The entire Thompson Team are professional, friendly and accommodating. The service that they provide and their care and workmanship is always first cl More

by WEISSJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Earles
Dec 21, 2018 -

Thompson Toyota responded

Thank you for your continued business! We appreciate you taking the time to leave us this review.

December 19, 2018

Service Excellent service and customer service . First impressions from the valet staff needs to be recognized for their welcoming and friendly personalities- More

by Kg1955
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Smith
Dec 20, 2018 -

Thompson Toyota responded

We will share your kind words with our valet staff and our service managers! Thank you for the 5-star review.

December 19, 2018

Service I have always been very happy with your service. I can get a quick appointment. The people are always very friendly. The wait is never too long. More

by Nancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember names
Dec 20, 2018 -

Thompson Toyota responded

Thank you for the positive feedback!

December 19, 2018

Always good. We have four cars serviced at Thompson. The service depart advisors are always professional and explain any needed repairs and services clearly. They More

by McKenna.christy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Salera
Dec 20, 2018 -

Thompson Toyota responded

Thank you for your continued business. We look forward to seeing you again.

December 18, 2018

OIL CHANGE QUALITY WORK AND CONVENIENCE, AS ALWAYS. A SIMPLE OIL CHANGE, BUT A THOROUGH CHECK OF THE CAR WAS DONE. A FEW RECOMMENDATIONS WE MADE. I DECIDED NOT T More

by sctiberio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JIM SHANNON
Dec 20, 2018 -

Thompson Toyota responded

Thanks for the feedback! Happy Holidays!

December 18, 2018

Great service and friendly staff, everything seems very professional and very efficient. Vehicle was well serviced and returned washed and clean. This is my preferr More

by DUSKO.ANDELIC
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaison Preite
Dec 20, 2018 -

Thompson Toyota responded

Thank you for allowing us to be your preferred Toyota dealer! We look forward to seeing you again.

December 18, 2018

Good buying experience Domenick Criscolo was very helpful and made for an easy buying experience. Will recommend. Thompson Toyota has always provided good service both wit More

by Bb4
Recommend Dealer
Yes
Employees Worked With
Domenick Criscolo
Dec 19, 2018 -

Thompson Toyota responded

Thank you for this rave review! We appreciate you taking the time to share your experience with us.

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