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Thompson Toyota
Doylestown, PA
619 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 619 reviews
February 24, 2023
I went to the Thomson Toyota recently I had a really bad Experience with servicing my car in there I went for January 2023 for oil change then they found some problems in brakes they said i need a new brak Experience with servicing my car in there I went for January 2023 for oil change then they found some problems in brakes they said i need a new brake pads and Rotors need to be resurface and multi point free inspect every thing I paid everything together $850 dollars no coupons or no discounts applied i ask them is any discounts available they said nothing right now After two weeks i got another issue with when we driving the car its like driving to speed bumps or stopping the car in between certain speeds Again i went to the Thomson Toyota for the issue the service Advisor Lance Bacchus he was really rude and mean I asked him you guys did the service recently why this car issues he was very Unprofessional i had any Toyota dealer near me otherwise i go to another a dealer Every time i say something to him he said what i don't understand Nobody behave me on any other dealership before like this. so i never recommend this dealership for service for your car More
by DON
Employees Worked With
Lance Bacchus
November 05, 2022
We have lived in several countries and several cities in the US. Thompson Toyota is by far the best, the most considerate and thoughtful company about how it could help that we have ever had. The people we the US. Thompson Toyota is by far the best, the most considerate and thoughtful company about how it could help that we have ever had. The people we have contacted and dealt with have always been extremely helpful, helpfully suggestive and friendly. They even pick up and deliver our car. More
by jdstmurray
Employees Worked With
Michael Graham, a receptionist who has now retired and everyone we have dealt with in the past 6 years.
October 21, 2022
Went to look at a used tacoma, they should be embarrassed at the junk they put on their lot. It's junk and of course, it's way over priced.... Never miss the chance to rob someone with unreasonable prices, at the junk they put on their lot. It's junk and of course, it's way over priced.... Never miss the chance to rob someone with unreasonable prices, right boys?? And if your curiosity get you, it's the white one More
by new jersey
Employees Worked With
joe, Domenick Criscolo
September 10, 2022
My experience with Thompson Toyota was nothing less than exceptional. James Ogle provided excellent sales support, informing me every step of the way (when my car would arrive, the mechanics of my RAV4, pu exceptional. James Ogle provided excellent sales support, informing me every step of the way (when my car would arrive, the mechanics of my RAV4, purchase options, etc). Thompson’s facility is modern and spotless. Thank you Thompson for a seamless purchase experience. More
by Johoward737
Employees Worked With
Jim Ogle
July 22, 2022
Experience was great despite all the chaos in the industry / supply chain. Really liked working with Jim Ogle. Great communications throughout. industry / supply chain. Really liked working with Jim Ogle. Great communications throughout. More
by ian.waxman
Employees Worked With
Jim Ogle
July 22, 2022
Very happy with my Toyota Rav 4 purchase. Jim Ogle led me through the process with courtesy and professionalism. He explained all my options to me and got me in the right car at the right pri Jim Ogle led me through the process with courtesy and professionalism. He explained all my options to me and got me in the right car at the right price. From the service department to sales, everybody is kind and helpful. Steve Tagye and Nicole Smith were also a great help throughout my experience. More
by Mike O
Employees Worked With
Jim Ogle, Nicole Smith, Stephen Tagye
May 04, 2022
I’ve bought cars from Thompson twice now, and my family has been going to them for the last 15+ years. I went in for what should have been a routine oil change and inspection. (Bought my newest car from th has been going to them for the last 15+ years. I went in for what should have been a routine oil change and inspection. (Bought my newest car from them under a year ago) I ended up with a clogged drain that caused water leaking into my car on the passenger floor board. Not only did they not communicate with my insurance company they held my car for 10 days and when I finally got it back there was a pool of water on my drivers side floor and seat, because they washed my car with the back window down. The window was up when I got it back, which means they knew they did it and said nothing to me. Thankfully I looked in the back seat to find a pool of water on my mat and to discover my nursing books and notes completely water logged. After giving me the run around (I called 6 different times) their service manager finally answered the phone, and told me they’d detail my car for free. I waited for over 3 hours to get my car back, undetailed. They maybe detailed the one floor of the backseat, but the dirt that was splashed all over the plastic parts of that same back seat were still there, and the rest of my car looked the same. After calling them again, multiple times, I got through to a sales manager who asked me if my expectation was that the whole car was detailed. The most egregious service I’ve ever received. It seems like they like to take advantage of women of color. I guess my car that I bought from THEM, wasn’t worth the respect or time it took to actually give decent service. If you’re a lady of color, I’d stay far far away from this place. More
by Varughese.m.shan@gmail.com
Employees Worked With
Mike the service manager
May 01, 2022
Unhappy that my husband and I cannot but 2 new vehicles from them because of where we live even though we bought a vehicle from them before. Not happy from them because of where we live even though we bought a vehicle from them before. Not happy More
by jadush
Employees Worked With
Howard ashton
