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Thompson Toyota

Doylestown, PA

4.2
619 Reviews

122 W Swamp Rd

Doylestown, PA

18901

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Showing 619 reviews

December 28, 2018

Exemplary Service A scheduled appointment to address car maintenance was handled promptly and professionally. The service done was explained to me in detail with a nec More

by FLOSSIEPM
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mike Rios, Julian Mitchell
Jan 03, 2019 -

Thompson Toyota responded

Thank you for your feedback! We appreciate your kind words and look forward to seeing you again.

December 28, 2018

Love Thompson Toyota Great dealership family has been going since 1992. Can always get an appointment fast and all employees are very friendly. Nice to have a dealership y More

by Jobin0123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Salera
Jan 03, 2019 -

Thompson Toyota responded

27 years! WOW! Thank you for your continued business.

December 28, 2018

Wonderful service experience! Everything went smoothly and the staff were very pleasant, helpful and accommodating! The shuttle taking us to Perkins was wonderful and prompt and t More

by KCHELE4215
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not
Jan 03, 2019 -

Thompson Toyota responded

We hope you enjoyed a meal while you waited for your vehicle! We look forward to seeing you again.

December 28, 2018

50,000 mile service I’m currently driving the 3rd Highlander I’ve purchased from Thompson. Only place I’ve ever gone for service. Enough said. Love this place. More

by ABULLARD01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tucker Moyer
Jan 03, 2019 -

Thompson Toyota responded

Thank you for your continued business! We look forward to seeing you again.

December 28, 2018

Really long wait Service is usually fairly quick but this last time it took almost 3 hours! Got there at 9:45. Car was supposed to be done at 11:45 but it wasn’t finis More

by SBg8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I have no idea which employees
Jan 03, 2019 -

Thompson Toyota responded

We apologize for the increased wait time and any inconvenience.

December 28, 2018

Always ready to help I have been using the service since I got my Avalon in 2014 at Thompson’s and my husband bought his Camry at another dealership but when he saw how y More

by ANAMARIAVEACH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Ciesielski
Jan 03, 2019 -

Thompson Toyota responded

Thank you for giving us a chance! We look forward to seeing you both again soon.

December 27, 2018

Replacing destroyed wires. A squirrel chewed up the wires under the hood. Thompson's Service Department quickly fixed the problem. Service Manager Jim Mc Guigan did a great jo More

by GMUNSON02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Mc Guigan.
Dec 27, 2018 -

Thompson Toyota responded

Thank you for your kind words! We are glad we could assist you. Hope those squirrels don't bother your car again!

December 27, 2018

works for me Good service valet cookies fresh baked what’s not to like? The facility is state of the art . Feel like a valued customer .thank you Thompson &#12807 More

by TIMEYTE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gold team
Jan 21, 2019 -

Thompson Toyota responded

Thank you for this lovely review! We appreciate your kind words.

December 27, 2018

Service made easy. I went in for a 36,000 mile scheduled service and was told my PA state inspection was also due. I said I wasn't sure if I had enough time, but all wor More

by JIM1MIKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim
Jan 03, 2019 -

Thompson Toyota responded

We are glad we could get you back on the road quickly! Thank you for your business.

December 27, 2018

Highly professional staff. I have been using their service for the past few years. The staff are compassionate, understanding and caring. The appointments are flexible and this More

by OOO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Shannon
Jan 21, 2019 -

Thompson Toyota responded

Thank you for your kind words! We appreciate the recommendation.

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