Thompson Toyota

Routine service provided with ease, courtesy, and efficiency. Timely appointment. Greeted immediately upon arrival. Able to drop off in evening and offered a ride ho provided with ease, courtesy, and efficiency. Timely appointment. Greeted immediately upon arrival. Able to drop off in evening and offered a ride home. More

Toyota Rav 4 Checked out battery and reviewed other aspects of the car. All no charge. Called in the morning and took my car in within 30 minutes from call Checked out battery and reviewed other aspects of the car. All no charge. Called in the morning and took my car in within 30 minutes from call More

Excellent experience I had a great buying experience with Brad Richman from Thompson Toyota. He was professional and thorough. The car was delivered clean and ready to dri I had a great buying experience with Brad Richman from Thompson Toyota. He was professional and thorough. The car was delivered clean and ready to drive away. More

Always helpful Thompson Toyota has been, hands down, the best dealership i have dealt with in all my time. I highly recommend all the services of this great organi Thompson Toyota has been, hands down, the best dealership i have dealt with in all my time. I highly recommend all the services of this great organization to everyone. When i need another truck, they will be seeing again! The place is also beautiful. More

Outstanding service and customer interaction I was there for 1000 mile service and a minor issue that I wanted to have someone look at and my sales associate, Dominick Criscolo, greeted me and in I was there for 1000 mile service and a minor issue that I wanted to have someone look at and my sales associate, Dominick Criscolo, greeted me and introduced me to the service manager Bob Cox. Both gentlemen were very cordial and attentive and I was extremely satisfied during the first service visit to Thompson with my new Toyota More

Disappointing service After purchasing 4 cars through Thompson over the past 15 years, and having all service performed there, I have been very disappointed in the service After purchasing 4 cars through Thompson over the past 15 years, and having all service performed there, I have been very disappointed in the service especially this appt. They did not deliver as promised.and I was stuck without my vehicle. More

transmission computer check recall. I dropped it off at 9 am to be picked up at 5 or before. They were done at about 3 pm. They checked the brakes, tires, fluids and washed and vacuumed I dropped it off at 9 am to be picked up at 5 or before. They were done at about 3 pm. They checked the brakes, tires, fluids and washed and vacuumed it. It was free! 🙂 More

Just a Number Sub average customer service. Felt like just a number. Incredibly hard to talk to someone as you are prompted to leave a message and be contacted with Sub average customer service. Felt like just a number. Incredibly hard to talk to someone as you are prompted to leave a message and be contacted within a half hour. Vehicle sat all day only to be serviced when I called to get an update. Called to tell me my vehicle was done but had no idea whether the service that was done to the vehicle worked. After leaving it was clear the service didn’t work so returned the car yet again to get serviced. Eventually called back the next day not really being helpful in rectifying the situation. Kind of got the impression that “we are wiping our hands of your service.” Went to pick up the car and the lady says, “looks like the update didn’t take so no charge.” Didn’t take!!!! Then what did I pay for the night before!!! Once again the sales guy seemed to be “wiping his hands of us.” More

Excellent service experience! This service experience was excellent and one of the best to date. Ben was expedient in processing my drop off and shuttle. He was very helpful and to This service experience was excellent and one of the best to date. Ben was expedient in processing my drop off and shuttle. He was very helpful and took the time to answer my questions and provide insightful information and guidance for not only my 2010 Corolla but my 2017 Corolla as well! Well done!! More

Great service experience My Prius wouldn't start after a cold night in my driveway. One phone call to Thompson service and a tow was arranged, the problem was diagnosed and f My Prius wouldn't start after a cold night in my driveway. One phone call to Thompson service and a tow was arranged, the problem was diagnosed and fixed. I was very satisfied with Thompson's customer service. More