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Thompson Toyota

Doylestown, PA

3.5
615 Reviews

122 W Swamp Rd

Doylestown, PA

18901

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Showing 615 reviews

January 05, 2019

5000 Mile service. The service at Thompson Toyota is always pleasant. I am always informed about the service before it is started and after the service is completed. T More

by JFDJR492
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas D’Argenio
Jan 21, 2019 -

Thompson Toyota responded

Thank you for taking the time to leave us this review! We appreciate your kind words!

January 05, 2019

Amazing experience The service I received was wonderful. Friendly associates and unbelievable work done on my car makes me even more confident in both the purchase and u More

by MADALYNHUNT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dallas, and Ben in service
Jan 07, 2019 -

Thompson Toyota responded

Thank you for allowing us to help with your vehicles. We look forward to seeing you again soon.

January 05, 2019

Routine Service The service department did my state inspection in a timely fashion I initially had a 10 am appointment & called to change it to a later time Servi More

by srmullen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I really don’t remember
Jan 07, 2019 -

Thompson Toyota responded

We are glad we were able to accommodate you! Thank you for this 5-star review.

January 05, 2019

impressive customer service Staff is immediately responsive to ensure needs of the customer are being met. Attention to detail and follow up when service is completed was great. More

by PTSALERA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Ciesielski
Jan 07, 2019 -

Thompson Toyota responded

Thank you for this lovely review! We look forward to seeing you again soon.

January 05, 2019

Great experiences I have been a repeat customer of Thompson Toyota for years and this was another great experience and I will continue to be a repeat customer More

by MArk8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dmytro Malychok
Jan 07, 2019 -

Thompson Toyota responded

Thank you for your continued business!

January 05, 2019

Swap rear camera They handled insurance claim, made in pair, and washed my car. Really worth buying that extended warranty when purchasing the car. No cost and clean c More

by CFHBOSS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Mitchell
Jan 07, 2019 -

Thompson Toyota responded

Winning is right! We are glad we could assist you with getting this repaired.

January 05, 2019

Not happy with lack of communication 1. I was charged for 2 days lonaner insurance when my car should of be done in one day for an 2017 car inspection. 2. I was charged for tire rotation More

by BRENDA.PORTER2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Earles
Jan 21, 2019 -

Thompson Toyota responded

Brenda - We take these reviews very seriously and would like the opportunity to discuss this further. Please contact Assistant Service Manager, Jaison Preite, at 215-345-9460 ext 212 at your earliest convenience.

January 05, 2019

Excellent service When I first called the dealership they were very helpful in guesstimating what my problem was. They let me know that my vehicle could be looked at as More

by MSGB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dallas and Jan from service. Also the cashier was great., Tim Earles
Jan 21, 2019 -

Thompson Toyota responded

We are glad we could assist you! Thank you for sharing your experience with us.

January 05, 2019

Just okay I went in to Thompson because my inflate warning light was on and I also asked that they check the scratches on the driver side to see what would be n More

by Sherm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Copelin
Jan 07, 2019 -

Thompson Toyota responded

We apologize if you felt like we did not address your concern. If you would like to discuss this further please contact Assistant Service Manager - Jaison Preite at 215-345-9460 ext 2123.

January 04, 2019

Bought a car with my Mother-in-law and sold it 2yrs later My mother-in-law took me with her to buy her last car in 2016. The folks at Thompson could not have been more helpful and supportive of her needs. The More

by Bucky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Domenick Criscolo
Jan 21, 2019 -

Thompson Toyota responded

Thank you for your kind words! We are sorry to hear of the loss of your Mother-in-Law but are glad we could assist in the car selling process.

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