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Thompson Toyota

Doylestown, PA

4.2
619 Reviews

122 W Swamp Rd

Doylestown, PA

18901

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Showing 619 reviews

January 11, 2019

Fair Service My car was inspected satisfactorily but I was disappointed with the car wash and interior vacuum. There were water spots on the windows and no sign of More

by MMCISIK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Copelin
Jan 21, 2019 -

Thompson Toyota responded

Thank you for sharing your feedback with us. Please bring your car back at any time and we would be happy to wash and vacuum it again for you.

January 11, 2019

Customer service beyond the call of duty. The best customer service! Jaison and Heather who work there went beyond the call of duty. Friendly, considerate and very helpful. 10 stars and h More

by Artie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather and Jaison
Jan 21, 2019 -

Thompson Toyota responded

10 stars! Wow! Thank you for this rave review. We look forward to seeing you again.

January 11, 2019

5000 mile check Easy and professional from beginning to end. Friendly and answered all of my questions. Wait time was for service was minimal, plenty of staff to hand More

by HUTTLIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Borneman
Jan 21, 2019 -

Thompson Toyota responded

Thank you for sharing your kind words with us! We will share this review with our Service Team.

January 11, 2019

Awesome, as always I have been coming to this dealership for nearly 12 years now, and the service is absolutely impeccable: very professional, with good explanations of More

by BMWACHE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dallas Sowden, Ben Ciesleski, Jim Shannon, Jaison Preite
Jan 21, 2019 -

Thompson Toyota responded

12 years! Wow! Thank you for your continued business we appreciate your kind words.

January 10, 2019

Service The wait in ng area was very large and clean. There were fresh baked cookies(still warm) and coffer/tea. It was a very soothing area and I was pleas More

by Maustrus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Cox
Jan 21, 2019 -

Thompson Toyota responded

Thank you for the feedback! We hope to see you again soon.

January 10, 2019

Service Great business. MR Thompson knows how to run a dealership. Obvious he cares about customers, their satisfaction and training of employees to serve c More

by NIGHT014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dallas
Jan 21, 2019 -

Thompson Toyota responded

Thank you for sharing your kind words with us and for your continued business. We will share this review with our Service Team.

January 10, 2019

Outstanding collision department experience! Rick and his collision department team did an incredible job with my car. His attention to detail, follow up, and quality of work was outstanding More

by Ryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Pagano
Jan 21, 2019 -

Thompson Toyota responded

Thank you for sharing your experience at our Collision Center with us! We appreciate the feedback.

January 10, 2019

Quick and Easy I brought my new Highlander in for my 1000 mile service. I arrived a half hour early. The service team had me out in less than an hour (and that inc More

by TARA11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Caltabiano
Jan 21, 2019 -

Thompson Toyota responded

Tara- Thank you for your kind words! We appreciate you trusting us with the service of your vehicle.

January 09, 2019

Repair of steering shadt Repair done satisfactorily and quicker than estimated. Car washed and vacuumed too. I was able to schedule service promptly and repairs were finished More

by kah47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig borneman
Jan 21, 2019 -

Thompson Toyota responded

We are glad we could exceed your expectations! Thank you for the 5-star review.

January 09, 2019

awesome and complete I have never been disappointed in 20 years. I am told everything up front. my Thompson vehicle has 215K miles on it and it's good for another 215K. More

by JOEGRUNKLEE61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Salera
Jan 21, 2019 -

Thompson Toyota responded

20 years! Wow! Thank you for your continued business. We look forward to the next 215k miles!

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