Thompson Lexus Willow Grove - Service Center

I want to thank Bill Lind for his absolute professionalism, for how quickly he was able to resolve my problem, for his communication, awareness of the business and delivery. Bill perfectly rep professionalism, for how quickly he was able to resolve my problem, for his communication, awareness of the business and delivery. Bill perfectly represents this Dealership and The Company, thank you Bill. I also want to Thank Maria Bobkoff once again who did not left me hanging with my matter on the Sunday and helped me through with getting to service area timely. What an Amazing team and service! More

I want to thank Bill Lind for his absolute professionalism, for how quickly he was able to resolve my problem, for his communication, awareness of the business and delivery. Bill perfectly rep professionalism, for how quickly he was able to resolve my problem, for his communication, awareness of the business and delivery. Bill perfectly represents this Dealership and The Company, thank you Bill. I also want to Thank Maria Bobkoff once again who did not left me hanging with my matter on the Sunday and helped me through with getting to service area timely. What an Amazing team and service! More

I had an overall pleasant and positive experience at Thompson Lexus, Willow grove. My car was serviced immediately and I was given status updates throughout the process. The associates were friendly and Thompson Lexus, Willow grove. My car was serviced immediately and I was given status updates throughout the process. The associates were friendly and treated me with kindness and were courteous. The waiting area was clean, neat and comfortable. More

You saved me time and money. Thank Mark for his help in getting the work done expeditiously. When it seemed others did not care or did not want to get involved he stepped in and Thank Mark for his help in getting the work done expeditiously. When it seemed others did not care or did not want to get involved he stepped in and completed the job. My husband suffers with alzeheimer and working with him can be a challenge. Thanks 🙏. More

The staff is professional and knowledgable. Service is is done in a timely manner and complete. I have never had to return the car because it was inadequately serviced. Service is is done in a timely manner and complete. I have never had to return the car because it was inadequately serviced. More

There are professional staff who will always help with any issue. Nice setup. High level of service any issue. Nice setup. High level of service More

Absolutely great job was done by Bill Lind and Maria Bobkoff. Seamless and neat service for my Lexus was done with the high quality and in timely manner. Thank you! Bobkoff. Seamless and neat service for my Lexus was done with the high quality and in timely manner. Thank you! More

The customer service at this dealership is incomparable. A dealership with top notch customer service. A dealership with top notch customer service. More

Very attentive to customers concern. All staff very courteous & professional from the moment you enter the car port. All staff very courteous & professional from the moment you enter the car port. More

The service team is very disappointing. They arrived 1.5hrs late for an pickup after texting and calling to confirm our appointment. With no apologies or care. Our car was supposedly washed They arrived 1.5hrs late for an pickup after texting and calling to confirm our appointment. With no apologies or care. Our car was supposedly washed and not dried with water marks all over, which happens to be black so everything show. Was charged $180+ for an oil change and tire rotation. We could have that done at Firestone for less than $100. Will not take our car back. More