Thompson Lexus Willow Grove

Sorry to say that but we have very bad experience with them. We visited the place and We reached to final negotiation and Saleperson suppose to check with His manager to approve $500 more for my trade-i them. We visited the place and We reached to final negotiation and Saleperson suppose to check with His manager to approve $500 more for my trade-in , but Sales person responded after approx. 3 hrs and mentioned that car is already sold to another customer. They have to reach out to me first with their decision before they sell this car to another customer. It is frustrating. More

So sad! And be careful. I found a vehicle online on Doylestown property with MRSP was set. Went to see the see the car but end at Willow Groves property. Be And be careful. I found a vehicle online on Doylestown property with MRSP was set. Went to see the see the car but end at Willow Groves property. Being help by a pleasant lady. And stay to make a deal, my car was plan to be traded in, but they give me very low price, negotiate and got 2K more for my car. But suddenly with all excuses the manager (I forgot his name) jacked up the MRSP TO 3K more.To all costumers Be careful pay close attention to the numbers, this people know what they do. And this people doesn’t have peoples skill, all stiffened and not pleasant, especially when you come like nobody. I’ll end up making my deals with Wilkie Lexus,.. a lot more pleasant. More

One of the nest experiences I have ever had! ! Maria hands down made my experience easy, but also enjoyable. You can tell that she is just such an amazing person. Once we made the deal, Maria w ! Maria hands down made my experience easy, but also enjoyable. You can tell that she is just such an amazing person. Once we made the deal, Maria walked me through the show room were I was greeted by my new/used car with a big red bow. One of the best experiences I have ever had buying a car. Thank you Maria for making this experience so perfect More

Was such a pleasure to deal with Willow Grove Lexus dealer and all staff, they treated us as a family doing all above and beyond from the first day when we ordered the car with updated details of deliv dealer and all staff, they treated us as a family doing all above and beyond from the first day when we ordered the car with updated details of delivery and till we finally got the car. Car came beautiful as expected. Special thanks to Maria, Jose and Joe!!! You are #1 and I will always recommend you to my family and friends! Thank you to all of you from the bottom of our hearts! F&M More

Maria Bobkoff gave me the most amazing experience when I bought my Lexus NX 300 2021 in December 2021. She went above and beyond and was very professional in her demeanor. Maria was very kind and made me fe bought my Lexus NX 300 2021 in December 2021. She went above and beyond and was very professional in her demeanor. Maria was very kind and made me feel relaxed. She gave the best service, offered me the best deal, and stayed in communication with me. She reached out to me before and after my purchase to make sure I was happy with my vehicle. I am so thrilled with Thompson Lexus WG and thanks to Maria for her professionalism and kindness. I highly recommend her and will definitely be going back to her when I need another vehicle! -Olena Milostanova More

Great experience went above and beyond. Mike K. Even made a personal delivery to my house. I would highly recommend. made a personal delivery to my house. I would highly recommend. More

Amazing experience at your Lexus dealer on 2560 Maryland Road. I had an amazing experience taking delivery of my Lexus car. Dealer salesman Gary Koch was immaculate, staff friendly, respectful and we never Road. I had an amazing experience taking delivery of my Lexus car. Dealer salesman Gary Koch was immaculate, staff friendly, respectful and we never felt uncomfortable during our entire sale. Gary stayed in constant communication with us until during the entire process. Gary was extremely professional and reached out to us before and after our purchase to make sure we were satisfy with our vehicle. Great experience from start to finish! We love the Lexus and it’s totally worth the drive. Gary Koch make us feel fine and comfortable and went over the paperwork. Gary had the car completely serviced and ready to go. Gary is the best and we love his unique customer service. Comfortable recommending customers to this deanship because of the unique customer service of salesman Gary Kock. More

I just got my new NX 300. Maria BoBkoff made my experience super nice. She went above and beyond to run everything very smooth and pressure free. Whole teem was great! experience super nice. She went above and beyond to run everything very smooth and pressure free. Whole teem was great! More

Thank you so much for your service it was unforgettable and vey helpful Through my process of getting my new car. The kindness and verbiage was great. A great car man is never forgotten Thank you so much M and vey helpful Through my process of getting my new car. The kindness and verbiage was great. A great car man is never forgotten Thank you so much Mr. Gary Koch. Thank you!! Denise Edwards More