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Thompson Lexus Willow Grove
Willow Grove, PA
75 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 75 reviews
October 16, 2025
The service I’ve received at Thompson Lexus multiple times is impeccable between the valet & loaner service to the service I receive from my service agent Chris you couldn’t ask for more times is impeccable between the valet & loaner service to the service I receive from my service agent Chris you couldn’t ask for more More
by Budman1952
Employees Worked With
October 12, 2025
Excellent customer service! Very helpful and made the process simple and fast. Sales consultant, Staison George was very helpful and a pleasure to work with. Highly recommend th Very helpful and made the process simple and fast. Sales consultant, Staison George was very helpful and a pleasure to work with. Highly recommend this dealership! More
by kevin89
Employees Worked With
Staison George
September 17, 2025
I appreciated the professionalism and efforts to make the entire process efficient and comfortable. I look forward to great customer service moving forward. entire process efficient and comfortable. I look forward to great customer service moving forward. More
by baneiderman
September 13, 2025
Go see Julie if you are shopping for a Lexus! She was so sweet and pleasant to work with. I am pleased with my experience so far at Thompson Lexus. She was so sweet and pleasant to work with. I am pleased with my experience so far at Thompson Lexus. More
by cdonapel
Employees Worked With
September 09, 2025
It was a pleasure working with Julie throughout the entire process. From the moment we walked into the dealership, she was welcoming, professional, and incredibly knowledgeable. She took the time to un entire process. From the moment we walked into the dealership, she was welcoming, professional, and incredibly knowledgeable. She took the time to understand what we were Looking for and made sure every detail was covered—from test driving to explaining all the features of the car. Julie was never pushy and made the entire experience feel easy and stress-free. Her honesty and transparency gave us complete confidence in our decision, and we truly appreciated how responsive and attentive she was, even after the sale was finalized. If you're looking to buy a car at Lexus, we highly recommend asking for Julie. She’s a standout in customer service and made the whole experience enjoyable and smooth from start to finish. JULIE WE HOPE YOU SOAKED YOUR FEET WHEN YOU GOT HOME 👏 Thank you, Julie! More
by Nerissa
Employees Worked With
September 07, 2025
I had a wonderful experience at Thompson Lexus, thanks to Maria Bobkoff. She was not only exceptionally professional but also very helpful in assisting me with my purchase of dream car. To make the buying ex Maria Bobkoff. She was not only exceptionally professional but also very helpful in assisting me with my purchase of dream car. To make the buying experience even more special, Maria presented the car with a bow on my birthday, which was a thoughtful and memorable touch. I truly appreciate her excellent customer service! More
by Oksana
Employees Worked With
August 30, 2025
Went to two other dealerships, Thompson Lexus was by far the best experience. I feel very good about my purchase. the best experience. I feel very good about my purchase. More
by rspadel14033
Employees Worked With
August 04, 2025
Awesome service experience and very pleased. Lounging area is spacious with comfortable variety of seating should you choose to wait. Great location and easy to find. Service representatives tak Lounging area is spacious with comfortable variety of seating should you choose to wait. Great location and easy to find. Service representatives take their time to explain everything to your understanding. More
by Dnsdillard891
Employees Worked With
Patrick
July 11, 2025
Great people to work with and good customer service! I had a new salesman and everyone really came together as a team to help him and me through the car buying process. I had a new salesman and everyone really came together as a team to help him and me through the car buying process. More
by Kerrihb
Employees Worked With
Dominik, Leslie, John amongst others
